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Friendliness of owners
Nice quiet place, good service, ok place
noisy revellers in the nearby Market Tavern Pub, a short distance from the hotel - this isn't a reflection on Chapel House b/c they could not control for that occurrence, but it did interfere with our sleep.
The service is excelecnt and willing to help you non
Excellent food, wireless Internet access, excellent service.
Beautiful countryside, great shopping in Birmingham. The grounds of the hotel were very well kept. well past its refurb date. environmental health and health and safety issues.
Wonderful family run hotel. On arrival we recieved a very warm welcome and were given a beautiful room furnished in keeping with the Georgian period of the building. A nice modern bathroom with quality toiletries and a good power shower. The restaurant is very elegantly furnished and the quality of the food at dinner was fantastic. A little more expensive than average, but then this is not your average restaurant, worth every penny for a special night out. The owner is very passionate about both his food and wine. Excelent full english breakfast. This hotel was exaxctly what I was looking for as a weekend treat for my partners birthday.
Chef Patron served breakfast wearing dirty whites and not over sociable, restaurant was rather rowdy we opted to dine elsewhere. Room decor was rather dated. Cutlery and tableware could have been in better condition. No one was about to receive the keys when we left.
Excellent Breakfast (didn't have dinner) Friendly helful staff
Spacious, well equipped room. Very comfortable and clean. Nothing
very basic room for the money also very noisy at night , value for money very poor
Bar decor, food, welcome
Nice bar. Good reasonably priced food. Staff courteous and helpful Shower was a bit weak but otherwise no complaints
I booked the hotel to celebrate my husbands 40th birthday, it was a surprise party and we had 26 guests, all the staff went out of their way to make sure that my husband was not aware and they made the evening one to remember. the service and food were fantastic
Lovely place felt v peaceful Menu needs a re think
Friendly staff, good locality
Good semi-rural location, low cost, friendly and helpful staff. The windows open fully. Free wi-fi. They have a function on Friday nights that costs extra, even for guests. Some downstairs rooms overlooked.
Warm friendly staff, breakfast very tasty (but no grilled tomotoes!) Generally very good - we would visit again. Some small but important niggles:- cheap toilet paper, hook behind bathroom door really cheap looking, shower head of poor quality, carpet in lounge/dining room far to busy (pattern made me feel sick). No Sunday papers. Pillow on bed very flat and synthetic.
Very quiet hotel, well-built roads in the vicinity, no-noise, perfect for relaxation and walks in nature, very decently equipped rooms, very friendly staff, highly recommended. -
Food was excellent