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The accommodations was great. They where able to get me the room that I asked for. Everything was absolutely great.
We stayed at Havana tower For 4 days with two queen bed, coffee maker, and a small refridge. New and clean room. We only wished there is a bathtub in the bathroom and a microwave oven in room. We wish there is a bathtub in the bathroom.
I always stay here when I'm in AC. it's close to the beach, has shopping and food options inside for the rainy days, its own movie theater and gym and three night clubs!! That the Night clubs are weekend only. so during the week you have to venture out to party.
The night club was so much fun!!!
Terrible room in west tower, bathroom wouldn't lock, toilet didn't work all the time, and you could hear elevators running all night in the room that sounded like a loud roller coaster.
Location Don't know on who's end it happened but they lost my reservation checking in took way to long. Had to show room key each time to get to elevator so annoying
Liked the location on the AC boardwalk. Knew it would be worth the cost Spacious rooms, clean, decor food
Shower was aweful! Poor water pressure! Beds were lovely!
Found one in our bed. Confirmed by security. Management gave us the runaround -- had to call three times to get someone with authority up to our room. Disgusting. Poorly handled.
Variety of activities and events, also plenty of restaurants that are themed around different ethnic groups. When I get to my room, it is handicapped designed. Windows so dirty I can't see out of. Nothing to control the climate of room. Water was scalding hot and no cold at all. The next day I was able to get another room.
Room was not as clean. Bathroom need major update. Water was freezing cold. No hot water for long time. Got west tower. DO NOT recommend west tower . So crowded waiting for an elevator. Have to show keys all the time.
Leaving Smell of room,cheap amenities in room,inadiquit lighting in room
The view N/a
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
The room I asked for, I did not get.
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
One of the best places to stay in AC
It's as if a pipe was vibrating between the walls, but it would happen every 15 minutes. Very annoying while trying to sleep.
The overall hotel experience was fine. kayak experience was not fine. Registration was a mess and the 45 plus minutes I spent on the phone with Kayak was terrble. Kayak and Caesar's did not work well together. The coupons were poorly handled as well.
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
Food was great. It was fun and mistly clean. Room service menu was very limited. Had to call 3 times for room service and was told i couldnt irder off normal menu had to use limited menu because casino was cutting back.
Guy Fieri's restaurant was awesome. Amazing food and staff there. Request a table with a view at restaurant it's a great view. Our Room had a beautiful ocean view as well. Check in is horrible. 45 mins on line on a Saturday. We complained and were told it's like that every weekend. Almost missed our dinner reservation because of it. Stressful way to start. The whole lobby and casino smells horribly of cigarette smoke. There is terrible separation of non smoking and smoking sections. This really was a bad issue. Rooms not bad but not great. If you get a really good price it's ok but we spent almost $400 a night and DEFINITELY NOT WORTH THAT. Go to Borgata for that price instead. Lesson learned for us.
I liked the service when I checked in. They provided a cot for my room to accomadate me and my family. I didn't like that there is a $5 charge per person for the pool. If I'm a guest it should be included with the stay. I moved the table and there was crumbs left from God knows when. They should clean better. The rooms need to be updated. The elevator was also annoying putting the key in to get to your floor.
Extra pillows. Changed my room without a problem. Staff were kind. Room was spacious and what we needed. Double charged for parking. First room was smoke smelling, phone didn't work, and NOT a "quiet room" (right next to elevator is quiet room??). 2nd room was better. Wifi was extra charge but was told would be free. Very expensive
Check-In person was terrific. She was so apologetic when our room was no ready yet and she had to spend some time working things out, finally moving us up to a suite ;-) Speaks well to their customer focus! All was great!
Paid for a king but they ran out they said and was put in a room with two full size beds. We are a couple and had to each take a bed because it was so uncomfortable.
Half of the bathroom lights didn't work, including those above the toilet and shower.
No surprises, no problems. Comfortable and close to everything: the boardwalk and other casinos. It could get a little newer but I'm not complaining.
Great location for the beach and the convention center. Lots of nice restaurants, although with the downturn in AC, they are not frequently open. Atlantic City is a morgue. The hotel is really long in the tooth. I had an electrical outlet falling out of the wall in the bathroom. Paint was peeling from the ceiling in the shower. There was a round table but no desk. For a convention city, I would expect a desk.
Good value. Very nice room. Free parking was a plus. I've never liked resort fees. Confused about WiFi rules/possible charges so didn't use.
The water pressure in the shower. First off they overcharged me. I paid for my room in full here on Kayak and then they hit me for more fees (RESORT FEES) on check out. Secondly the place is just the biggest dump. Stuck in the 70's. I wanted to barf.
Hotel was clean Non-smoking room that smelled of cigarette, staff could of been a bit more friendlier
The place was close to the beach and board walk, staff was friendly, hotel itself was comfortable and clean. Terrible restaurant! Went there for breakfast- I've never seen someone mess up an egg so badly! Staff was extremely slow! Overall it wasn't a big deal, and they were very nice. Oh, and the drinks they served were awful!
nostalgic and classy our fridge didn't work, but they replaced it immediately. the ice machine in the hall didn't work, had to go two floors away for ice.
AC kept returning quickly to auto mode and setting the temperature higher than comfortable.
Room was good size, roomy In room fridge Check in was difficult to find from self parking garage Not enough towels in room Room phone was broken Could not check out on TV
Liked everything about my stay at the hotel. Nice big spacious rooms. Good value for money. Very close to the beach. Lobby area had a weird smell. Restroom in the room did not have a fan.
Tv did not work, should have received a refund
Easy access to boardwalk , dining and casinos. Staff was excellent. Bathrooms needed some updating. More hangers in the closet.
Used a spare blanket from the closet in the room and next morning woke up with sand all over myself and the bed. Called in the morning to report the issue, room was made and sand and dirty blanket were born left in room. Called again in the evening and sand was finally taken off the bed but same dirty blanket was left in the room. Finally at around 9pm a new blanket was given to me and I was told that the spare blankets in the closets were not replaced unless asked by the guest. That is disgusting.
Across from Boardwalk, close to casino and shopping centers. Room was clean. Minor maintences needed in room, refrigerator was not cold, ventilation was not working, iron and ironing board needs replacing, toilet flushes like it was going to overflow, and only 2 out of 5 elevators was working, took 20 mins to sometimes catch one.
Parking was easy. Early check in and late check out no problem. Clean room. Great breaakfast. Price! All good. Ladies at front desk were nice. Low season hotel was empty. Easy access to Ballys casino!
The king size bed The bathroom was small
- Location is great across the street from Tropicana near the boardwalk - Clean room and decent shower - Non-smoking room - The WiFi was not working and after calling and complaining at first they said there was no problem with it and then they said they were working on fixing the issue. After they said it was fixed we couldn't connect to the internet half the time with a dial-up speed, - The room service staff didn't fix our bed and they didn't leave enough towel, and when we called the reception they said we need to go to the front desk to pick up more towels. - When we arrived cars were blocking the inside row of the parking spots and the reception worker had insisted on charging us $30 for the 3 nights in advance, the next day there were available spots and cars had parked in the inside row. Big rip-of .
The worst hotel I have ever stayed at. Only stay here if you want bed bugs and really stained bed sheets. There are roaches all over the place. I am a Wyndham premium member who has stated Wyndham properties all of my life. This place really devalues the Wyndham Brad. Wyndham needs to remove this hotel from their properties.
The room was clean and roomy and the staff was very helpful. I had a wonderful time. Excellent price and location. Nothing
The room was updated and cleanliness was good Although I didn't have a problem parking, parking is scarce and I could see it being a problem if you check in to late
Good for the money & good size rooms. Cleaning staff was lazy & the breakfast was pretty cheap.
Great price. Directly across the street from Tropicana and 1/3 of the price If you are looking for a quiet hotel to go to bed early and not hear anyone outside your room then this probably isn't your place. But if you are looking to go experience AC nightlife and go back to your room late and not pay a lot of money then this is your spot
TV selection Proximity to the casinos Complimentary bath item (forgot a toothbrush)
I really enjoyed my stay here it was beautiful and the bed is so comfortable and they have a nice bathroom with a blown dyer
The room itself was a good size, clean and very comfortable beds. SO MUCH HONKING! Literally, nonstop honking from cars at the corner the hotel sits on. ALL NIGHT LONG. It's like honking will actually make cars move? I know that this is something that the hotel itself can't change but seriously I will never recommend anyone to stay here. Also, this is definitely a hotel that people come back to after partying. You can't hear ppl in other rooms, but holy crap can you hear them perfectly when they are outside.
Stayed here Memorial Day Weekend so we couldn't beat the price - the only real complaint I have is parking is not free - $10/per day (cheap ---but they could have let this be known before hand) and you have to pay CASH. For someone who rarely keeps any on them this annoyed me - I would have rather it been charged to my room. No other complaints - staff friendly - free breakfast - though i wished it ran a little later on the weekends. Steps from the boadwalk and tropicana. CLEAN! Would certainly come again
The room was clean, beds were comfortable. Location was great, right next to the Tropicana and a Jitney stop. Since it was January we didn't go on the boardwalk but it is a block away so it would be convenient in the summer. I also felt safe because there were multiple cameras in each outdoor hallway. Didn't get up early enough for breakfast so I can't comment on that. No bed bugs or other critters like I've seen in other reviews. The guest policy. If you wanted to have a friend in your room for any part of your stay, even just to hang out for a small period of time, you had to pay for them. Parking lot was small. I did not park here (parked at the Tropicana), but it looked like you would get parked in in certain spots.
The hotel is older looking outside but the room inside are newly rennovated. The room was clean, spacious, and comfortable. The price for the room was resonable and plan on staying there again in the future.
We liked that it was very convenient for us to walk to the boardwalk it was clean The beds weren't comfortable the furniture was ripped in some places the t.v. didn't have much channels to watch the breakfast was not soo good it looked empty
Nothing... At all.. The worst place I have ever seen, did not stay, still have not reserved my money back. The worst hotel I have ever seen! Hookers, drug dealers, the smell was sickening. Dirty, disgusting! Should not be offered on your sight. On a 1-10 scale minus (-5) five. Do not book at this hotel unless they pay you to stay there!!!
Front desk staff was very helpful Lobby had no heat, great start Carpets looked so bad I didn't want to take my shoes off Bathroom was dated The SNL 40 episode was on and this hotel did not have NBC. That is unheard of right? The living room portion of the suite had no heat. I tried to turn on the heater and nothing happened. The bedroom had heat, too much heat. It was almost like I was trying to sleep in hell and there was no way to turn the heat down. When I woke up there was no more heat blowing from the unit, but instead it was cold air! I was freezing at this point and wanted to get out of the place as soon as I could. Also it is unclear where to park when you first pull up so I parked a block away at Bally's. Apparently the hotel's lot is behind the hotel on street level so I felt safer at Bally's anyway.
I was in the Beaumont hotel for thanksgiving and theirs was a lot of bugs and no hot water with the smallest and worst breakfast in the world this is not a place for humans
The only thing that was good about this hotel was that I did not see any bugs and it was close to the beach. The lady who worked the breakfast area was the only employee who was very nice and attentive even though the food options were not good. Also the TVs seem to be the only thing new in this hotel. On arrival, we waited to be checked in and listened to the lady in front of us talk about how she was glad to be out of jail. Then we were greeted and informed there was a $10 per day parking fee which we had to pay cash for after she swiped our card numerous times and blamed it on our insufficient funds and not their card machine (it was definitely their machine). The lobby air conditioner was broken. The entire place was very very dirty, stains all over the couches, nasty small towels that we had to ask for over and over, random broken furniture just thrown in the room. The refrigerator was very small and smelled weird. The windows were bolted shut. At one point we came in from the beach to use the lobby bathroom and found blood all over the floor of one of the stalls. The worst part was when I was alone in the elevator going up to my room and a guy comes in with me. He asked what we were doing that night and I said I was not sure yet. He asked if I was "into weed or cocaine or anything." When I replied with no thanks, the elevator doors opened on my floor so I got out. He then shouted "don't be so scared you b*tch!" Very scary. Needless to say, DONT STAY HERE. Very sketchy and dirty. Not worth it.
Nothing Do NOT stay here. Not at all as pictured. Greeted by cockroaches on door frames & mice wandering the halls. Rooms dirty, bathroom had hair & blood, shower drain clogged. A/C-heat broke, had box fan on table. Sheets stained. Elevator shook. Lobby smelled. Staff sketchy. My neighbors were a prostitute (she actually called herself an escort) and a meth head. I have very, very low requirements for a hotel, and this was miles below my line.
Staff was great, can't wait to come back!
Overall it was a great experience we went during the pageant so all the big name hotels were booked. We got a bigger room for the price of the fancier hotels It was a great stay!
The entire place was very very dirty, stains all over. the bathroom would not work properly. the door was open when i went to my room, its sad because Its a good location near the beach, by the boardwalk but the place is disgusting, i stay a few hours and left immediately, had to booked a different hotel, DO NOT STAY HERE! Kayak, you should not offer this hotel on your sight.
Loved that the hotel is a block from the beach and across from Tropicana Very basic. Definitely worth it if the purpose of the stay is to explore the surroundings. It will not give you a hotel experience
It was right next door to the casino
It's next to the Tropicana This place is just a dirty motel. Carpets weren't vacuumed. Dust on all the services. Bathroom floor was filthy. There was dirt, grime, and trash pushed in the corner between the sink and toilet. I questioned if we should even sleep in the bed. Woke up and realized there was lipstick on the pillow. Not mine, don't wear it. They canceled the reservation of one of the couples that was with us. Then told them the only rooms they had available were single bed rooms, which I'm convinced they did this just to get more money out of them because we would have taken a double bed room and has them stay with us. Another couple in our group didn't make reservations. When they got there after us the only room they had was two beds. That's a funny coincidence. We have stayed here years in a row, but I think this will be the last. The lack of cleanliness and and pride in the hotel is not worth the cheap nightly rate.
Front desk staff very friendly and help full. Small complex. The location of El Dorado is great is very close to boardwalk but I wouldn't recommended to a friend. I didn't like carpet it seem super dirty. The whole complex in and out needs a remodel soon. We over paid that's for sure.
Proximity to casino Everything
That it was cheap It wasn't to clean dirty towels