Overview

Casa Del Rio Hotel-Spa

Carretera Federal Puebla-Atlixco km 22.5 Camino a rio Nexapa, Santa Ana Acazautla, 74358 Atlixco, PU, Mexico
+52 222 636 7711

$69+

Overall guest ratings

5.2/10 Okay
Based on 108 reviews

Review highlights

  • 6.0
  • 4.6
  • 4.3
  • 3.6

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    About

    On your next visit to the city of Puebla, leave behind the stress of your daily routine and get ready to enjoy a relaxing stay in a peaceful atmosphere at Casa del Rio Hotel Spa. Take advantage of the opportunity to indulge in rejuvenating treatments and therapies at the spa, which features a pyramidal design and nice views of the river. At this property, you can also enjoy three pools and a splendid Jacuzzi, a fitness center, and sky bar restaurant. If you wish to organize an event, meeting and event facilities are available.

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    Amenities

    • Business center
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Complimentary breakfast
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Kitchen/Kitchenette
    • Free Internet
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Babysitting or child care
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    4.8 Okay
    Based on 105 reviews
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Service is below average."
      4.6 "54% thought the service was unprofessional."
    • 3.6 "Value below average."
    • 3.0 "Food is inedible."
    • 2.8 "Awful rooms."
      3.5 "65% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      1.0 "90% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      0.7 "93% said rooms were small."
      2.5 "75% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."

    Overall Rating

    5.1 Okay
    Based on 39 reviews
    • 3.8 "Service is below average."
    • 3.1 "Awful rooms."
      3.9 "61% complained about the bathroom."
      1.0 "90% didn't like the uncomfortable beds."
      3.6 "64% had problems with the shower."
    • 1.5 "Horrible pool."
    • 1.3 "Quite uncomfortable."
      1.0 "90% didn't like the uncomfortable beds."

    Overall Rating

    4.5 Okay
    Based on 65 reviews
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Service is below average."
      4.5 "55% thought the service was unprofessional."
    • 3.2 "Food is inedible."
    • 2.7 "Horrible vibe."
    • 2.2 "Awful rooms."
      3.1 "69% complained about the bathroom."
      1.2 "88% said rooms were dirty."
    data provided by TrustYou

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