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cleanliness, nice room, breakfast
The rooms are good and the view of the lake is grand! We found that the service during dinner was resonable but not good.
Lakesight,very nice light room,good food and vines in restaurant:Chief of reception is very kind woman. Swisscom WIFI-hotspot is very expensive.Young waiter in the restaurant is not so good educated. I^ve ordered expensive wine, and had to fill in my glass alone, all time.
The reception staff were very helpful and polite We booked evening dinner and were asked which table we would like we booked but when we went down to dinner other people had been given our table. The waiter was not the same one that booked the table originally, however we were disappointed because the dining room has fabulous views.
The location was beautiful, great views of the lake. The only thing that we didn't like was the price of the dinner buffet, it was very expensive and there was hardly anything to choose from.
Superb location, delightful room with fabulous view across Lake Geneva from balcony and decent food.
Very basic compared to how it is presented/advertised. Perfectly okay, but hardly luxurious. Breakfast was very basic.
Everything, it was truly wonderful, the staff were so welcoming and friendly, and the views from our lakeside room balcony were breathtaking.The food was gorgeous, restaurant really pretty with amazing views. To walk around the vineyards in the evening was a joy. There was absolutely nothing negative about this hotel.
Friendly staff and relaxed atmosphere. Close to rail and road lnks. View overlooking Lake Geneva. Whilst you could not hear any noise from outside, my room had an interconnecting door which meant that I could hear every word that was said by the people next door. No air-conditioning in the room which meant it was too hot.
The view over the lake is fantastic, the location in the country side makes it a good selection for people seeking relaxation. The room size is too small, no water boiler or comlementry coffee and tea.
i like the style of furniture in the lobby and the hotel was very neat and harmonized i really could not sleep well in the morning due to some instruction work down my window in the front of the hotel yard that's why i think they should've given me a room with a lake view just make my stay pleasant.
Hotel style , I like very much all furniture and design. Hotel style is prestigious but family atmosphere. I really like this hotel. In the toilette, the floor is cold. and toilette seat is cold. It will be nice to change the toilette seat into the Toto ( Japanese maker ) . Toto's toilette seat is really confortable. Please check this.http://www.toto.co.jp/products/toilet/toilet_list.htm
Beautiful hotel, lovely setting
Staff was extraordinarily helpful. The hotel was recently renovated and was beautiful. The location of the hotel is perfect. No
Outstanding location and tasteful refurbishment Disapppointing restaurant with a limited menu - the same for lunch and dinner. A hotel of this standard should serve breakfast rather than offer standard buffet style
The situation, quietness, comfort, style, room quality, restaurant and service Nothing
Lovely restaurant with an interesting menu. I will ask for a view of the lake next time.
The employees of this hotel are very friendly and competent. The hotel is central and has wonderful food. We were treated as special quests even though we didn't appear rich.
Lobby, reception, restaurant, room, all first class !! This hotel is very romantic..
The Hotel was beautiful the staff fantastic and the location incredible . We had a fabulous time and will return
the glorious views overlooking the lake; the peace and quiet; the attentive and helpful reception.
Hotel Staff always willing to help Pool Spa and Haman out of action for the rest of the year very disappointing
Everything was perfect.
The service and the facilities
Efficient, Friendly, Comfortable, Location Nothing
Extremely friendly and professional staff. Super Spa facilities. Delightful room. More notice needed to those having breakfast as to when it is finishing on the day. We came down at 10am on Monday thinking it would continue until 11am -as per Sunday. And were told at 10.25 that it would be closing at 10.30 ie a weekday.At evening meals there was one young girl who served us who was glum and unfriendly-definetely needed more training in people skills.Some of the food was disappointing but most of it was excellent. I would not say that the level was consistently excellent.
Comfortable, did notice that the room I was given I think (not sure) was allocated to guests booking at lower prices eg. after first night free newspaprer at door not delivered, no chocolates at night certain prices - coffee, water etc were very expensive but I suppose to be expected in a 5 star hotel. Staff did not speak very good English, not front staff, staff in dining room.
Really nice hotel, best location, excellent staff,really nice spa. Spectacular view of the Savoyen alps and lake Geneva the control panel for the heating didn't work properly, and so the temparature was a little bit too low at night.
This hotel was amazing - the hisotry, luxury and service were impeccable. Beautiful views over teh lake and excellent tour advice and assistance. The restaurant was of gourmet rating.
Staff was very kind and helpful
Right in front of the railway station. Spacious room. Air conditioner didn't work well (probably same in everywhere in CH.
Clean, central, modern, well run, good food, breakfast included plus Riviera pass giving free bus/trolleybus rides and half price boat fares - much used. Top floor has lounge and outdoor seating with comfy chairs and good views. Very close to station. Surprisingly free from traffic noise. None
staff were excellent and brasserie dinners very good also spa and sauna plus nearness to montreux etc selection at breakfast was poor for this standard of hotel,more like a 2 star or b/b
The staff there are very friendly and always ready to help! The location of the hotel is great,especially that its next to the train station&right in the town center.
Clean and comfortable room, lovely choice of breakfast and friendly and helpful staff. On booking.com it said that the hotel had a swimming pool but it didn't.
Good hotel with reasonable facilities but overpriced-reasonably central location -Lovely staff overpriced
This is a central and efficient hotel with good facilities and a high standard of comfort. It would be good to have a wider choice of English language TV channels. Some that are available in cheaper hotels such as BBC Entertainment are not offered.
Friendlieness on the reception and breakfast services. Quiet place, even if it's placed in the downtown. Interesting location if you travel the country by train Free Internet Services connection. Today the cost for an hotel about this service is nothing and make a service to clients
cully is a charming, quiet town on the lake with several nice restaurants and a beautiful promenade. the hotel is clean, charming and the staff very attentive. the hotel restaurant is excellent as well. it was 30c and very hot, no air conditioning and the room was very hot. we had the windows open all night but still were broiling.
No air conditioning in the room; in August it was very hot during the night.
Located next to Lausanne it boasts "antique"-like classic design of the room and public areas. We liked friendly staff, breakfast, room itself. Parking nearby is limited, we were lucky to get a place.
Beautiful location.Very pretty hotel.Good breakfast. We have come to the Grand Vaux region for may years and treated ourselfs to a stay in the Auberge,unfortunately is was rather disappointing,the feeling we got of the place is that they cut corners.The showerstall was covered with mold in the corners,really gross.Lighting is bad, in rooms, no extra pillows.The restaurant is very expensive and not all that great for the price.We will not return.
Quaint, by American standards located in a lovely setting adjacent to Lake Lemond in the center of the South facing hillside covered in vinyards. In the summertime in high heat and humidity rooms without good cross ventilation can be oppressive. Keeping the windows open helps but without screens that is not an option. We finally shut the windows and requested a fan which was delivered.
The hotel is really nice and cosy. Its completely different to chain hotels. The room was very spacious and bathroom was quite big. Breakfast was nice although only jam was served. Cheese or some other food should also be available.
the quietness, comfort of the room. Location is really good, only one block from the lakeside.
The hotel was lovely and so close to the lake. The town itself is so beautiful. The waitstaff was kind and helpful. Even when were a little late for breakfast to sit outside, the waiter allowed us and made the experience wonderful. No.
All was great
The stafff was poilite and courteous. The checkin was fast and lean. The overall hotel ambience is clean and quite elegant. The breakfast was sweet and simple. Overall a good value for money if we go by the standard room fare. The TV in the room did not work properly even after asking to get thie repaired...
Clean Small room, next to gasoline station and noise from traffic
everything was ok. Breakfast could be a little bit better, but ok anyway
very Friendly staff, bed room grand, very clean, breakfast; choice of :cereals , continental meat slices , cheese , fruit , fruit drinks ,variety of bread; hot beverage: healthy and fortifying! For us without car it was a tough walk (15 minutes brisk uphill without baggage!) from railway station -definitely not 2 minutes as in your description! Only once in the 7 days did we return during the day it was such an ordeal. bus, though frequent, had huge number of stops on way up. It was at least the same distances from pubs,restaurants (the adjoining restauraunt closed after the 1st night. The front rooms (cheapest) picked up the noise from the busy road and the adjoining petrol station, It took one of us a long time to get used to that.
a little distant from the town but walkable. hotel above a petrol station, a bit offputting but pleasant and quiet.
Friendly atmosphere, bright, fresh building, and an easy walk into town. Comfortable modern rooms, good breakfast, the space was hip and high tech. None
Comfortable,clean,quiet and friendly staff. Good value for money. Having to go outside for a cigarette. Possibly a kettle in the room for tea/coffee.
Nice, new and clean rooms Next to the petrol station, same building
fresh and clean, modern, good location ,good staff and breakfast. We paid 50.00 higher than other guests by booking thru an agency
Comfortable room; very friendly and helpful staff Late hour for check in; flexibility of breakfast schedule. Two mornings needed to leave before breakfast area was open.
Well-furnished stylish rooms, beautiful lake view over rooftops , very clean, it connection. Riveria card provided free bus travel during our stay, plus half-price travel on lake excursions and mountain railway - welcome in expensive Switzerland. Staff very friendly, helpful and welcoming. Good bar/restaurant - useful after a day's travel. Breakfast was adequate, although hot drinks were from a machine, so coffee not fresh.
friendly staff, Nice room, very good food, high quality of local wines: we passed a nice journey in a fine little familiar hotel. At a quite cold time we had no complaints, because we had the windows closed.In summer by open windows I can imagine that it can become quite noisy because of the nearby passing trains
Friendly atmosphere; smiling staff and very caring of their customers. Good food and excellent wine! Lovely outside summer terraces. Free train pass to Lausanne for this is situated right in Lavaux vineyards. Fab view! Close to the train tracks, if one doesn't like train noise don't reserve here. Otherwise everything else is terrific!