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The hotel was inexpensive The rooms were not air conditioned and our bags had to be carried up and down stairs as there is no elevator.
the location and the hotel overall
quality of the Hotel and staff. Excellent dining. none
Nice rooms,friendly staff,very clean and quiet.
The restaurant was excellent and the price was right .
The hotel was clean,friendly,food great. rooms very clean and comfortable.Reception and staff very helpful, and definately value for money. Easy access to travel around without any harrassment. Close to train station. None
The bed was very comfortable, reading lights were good and the bathroom was very well equipped - even a nonslip pad for the bath. We did not think highly of the food, either for dinner or for breakfast.
Restaurant meal was very pleasant, nice surroundings and helpful staff. Rooms near the entrance to the hotel experience lots of noise from the flagpoles situated at the entrance.
no facilities for making own drink in room
It was very convenient. Rooms a bit tired and dated.
I found it very conveniently placed for a one night stop over tp break up the journey from UK to southern Germany. I found the cafeteria rather hectic with many passengers arriving on holiday buses. But I guess that is part of the nature of its position on the Route du Soleil. :>)
The first room was not cleaned also the bathroom and no clean sheets. We got another room without problem.
Very hard to find something.... Just the fact that it was close to the interstate. Very little plus. Terrible sickening odor, pieces of furnitures falling apart, handle of the room door stayed in my hand ! Hotel must be avoided.
Convenient location close to autoroute. Clean and comfortable rooms. Reasonable buffet breakfast. The noise from the nearby road that continued throughout the night was a bit disturbing.
convenient to the motorway. Breakfast was good. Comfortable bed, the bath and shower was good The Hotel needs refurbishing. The security is not good enough; anyone can walk into any of the areas except the lockable bedrooms. The stairwell area smells of damp, the toilet in the bathroom is positioned in a cramped position. Close it down for renovation, it's not up to the standard of Best Western hotels. WiFi should be free (included)
Clean,comfortable,good value for money No welcome tray of tea/coffee
Large room Wifi relies on a card from reception for 2 hours. Noisy, as above autoroute
Location near highway, ideal as a stop over hotel for trips from NW Europe to SE Europe by car. Noise insulation could be better: you can hear the cars driving by.
Dinner in the restaurant was a good standard The room did not have an outlook to the car park However there wasn't really any need for this and obviously the hotel position (motorway)Didn't have attractive views not really an issue
Clean. New. Secure Parking. Room too small for furniture - so had to move table and chairs into separate corners to be able to walk around the unfolded bed. There was an overnight power failure in the area and the hotel was unable to restore the power in the hotel before we left at 9:15. This made it impossible to have tea/coffee. Shower etc was in the dark and the car park gate was only opened after a long delay and special efforts by the hotel staff to get advice on how to do this without power.
The apartment block looked new and very clean We arrived in the designated time but there was no reply when we pushed the intercom to enter the car park. There were no staff a the hotel at 17.00 on a Saturday although they said they would be there till 19.00. We phoned booking.com and they managed to get us the 3 access codes we needed for the car park, the building and the safe where our key was, otherwise we would have been stranded outside the hotel. There are no staff Sundays. Ensure you are given the codes before you travel or phone en-route and then there should be no problem.
Clean rooms, complete studio with good refrigerator, micro-wave,...
New and clean room with fold-out bed. When the bed is unfolded, you don't have much space in the room, but for one or two persons it is wieldy. Everything in the house was new and looks very representative. The room had its own "kitchen" (cook place) with two plate cooker and some kitchen equipment, including dish-washer. Recommend for business trip or for a young couple. There is a supermarket 30m from the house. Center of the city Arlon is very interesting, you can go shoping, to the restaurants, music club etc. Very slow internet connection and carpets on the floor that smells a little from sweating foots. I think that in hotels is better and more hygienic to use paving, lino or floating floor.
Excellent staff Bed was extremely hard leading to back ache
The situation, the staff The noise of the double bed
it was very clean, not far from main routes, very secure, very good value for money, perhaps the rooms were small and the thought of converting the sofa to the bed and back every night not very appealing if you were to stay there more than a night or two.
The hotel is well located, close to the train station, shops and city centre. Not a real hotel, more like a building with short let studios (living room with unfoldable bed and little kitchen) and appartments, mostly aimed at business customers looking for something in between a hotel and an appartment. Some hotel-like services are available for a fee, but only limited presence of personnel during weekends.
the free parking this hotel seems to still be under construction/updating
even though there was a big language barrier the staff coped well
room, meals, service
The room was spacious and the grounds were nice. We had issues with the plumbing. They were responsive, but unable to fix the problem well. Because the place was fully booked, there was no option of another room.
The surroundings of an old house
Nothing Isolated location, lack of facilities with nowhere else to go.
Nice idea, it is not exactly castle but it rather hotel rised up on the ruins of some building. The mail place in the middle of the hotel gives nice climat. Very close to Luxemburg and some other castles and Abbays. Room was not clean - old pillows and bead cover remained in the wardrobe and generate unexpected smell. Most of equipotent in the bath room was in good condition but ceramic was not very clean. The same for the walls. In our opinion if it is a castle it should have castle interior as a decoration and we felt like in castle cause the walls were repaired in very cheep way - reparation of painted walls by concrete - in my apartment/house I would be shame to show this kind of renovation to friends and family - we are young pair and it should been some kind weeding week but it wasn't. It should cost 40 euro and not almost 90 without breakfast – sound like joke !!!. Idea is ok but performed without excitation. We felt cheated.
The restaurant, the comfort of the room, the place itself No.
The location of the hotel was perfect. Out of the busy city, but easy to get to town. Very peaceful and quite.
bar was closed on Wednesday evening
not very welcoming arrival
I felt like at home. Very kind people. Very relaxing. There was nothing I did not like.
wonderful location, very good food, very friendly people
Qiuet rural location, almost the end of the road, the facilities and room were up to standard but the food was excellent. If you like your grub the detour off the motorway is weel worthwhile.
Excellent food and room. Quiet setting. Fine service. Free wireless internet which is a major plus! Pleasant ambiance.
We chose the hotel based on it excellent kitchen and we were not disappointed! The hotel is par to the Silent Hotels - Relais du Silence. For that reason it should take all precautions to keep the silence. Our entry door to the room squeeked terribly and the bathroom fan was louder than needed.
The location is outstanding. The setting is outstanding. The service and accomodation is outstanding. Real value for money.