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The pool was big and great for summer The general level of customer service - there were 'rules' written quite sternly and displayed everywhere. No air con or fan so it was difficult to sleep at night, and no fly screen to keep bugs out. Also booked a double room and got 2 single beds.
Service slow.Terace for which a premium was charged, dirty and unusable.
No restaurant in hotel
A good location for exploring this area, the free internet access is great and they have a very nice pool and area. The beds were very uncomfortable (slept on the coils of the mattress really).
Very nice facility, nice pool, good parking, friendly staff
very good price/quality
silence and quiet, fresh air, relaxation n/a
overall building look, concept, garden, heritage (marquis de Sad mansion) the room (suite) was indeed very basic. although the furniture looked antique, room was spacious & overlooking beautiful Provence scenery, the overall room interior & facilities were very basic indeed (unpainted wood, old stone floor without carpets - I am now sure whether marquis would be using this floor in his bedroom :), very unconfortable bathtube - every time after the shower half of the water was in the bathroom and then in the room itseld
Nice relax garden, good parking place, nice building, rooms where decorated in a nice way. Hotel is situated very central so that you can do a lot of day trips in the neighbourhood, with a bike or better with car. The restaurant serves very good food but you need to make a reservation in advance. The hotel is situated in the middle of a small village (you have to like that), a lot of noise in the rooms coming from outside during the night, waking you up, if we where there more nights we certainly went to another place. The staff could be more friendly. To expensive for what you get. Breakfast cost a extra 17 euro but is not worth it. When sitting on the terrace we had to wait extremely long for service. Hotel is ok but not fine-tuned enough and certainly not for that price.
Peaceful, well appointed and helpful staff Nothing
hotel design and rooms are somewhat interesting, the room we had a small garden and direct access to the swimming pool.
Wonderful ambience and decor
Beautiful house and light traditional decor. Breakfast was 17 euros, you need to eat a lot of food to get any value at this price. What do you do if you just want a coffee and a croissant? Some hotels now offer an express brakfast like this at 7 or 8 euros. For business people it is a perfect solution to this problem.
The knowledge and helpfulness of the staff about food, wine and the area were outstanding. The setting and the garden and terrace were beautiful. The mattress was too hard.
Wonderful garden, friendly staff and the atmosphere of this historic place Wifi was very slow in the room
The hotel - un chateau - was super beautiful, the room was also exquisite, the swimming pool area was very good and the reception was perfect: the lady spoke very well English and gave us all the necessary information. The dinner was excellent.
Staff were very accomodating and friendly. Excellent breakfest. Parking was difficult to find (not in Hotel).
A good value, comfortable, friendly and efficient hotel, a short walk from the centre of Carpentras. It faces a leafy boulevard and the rooms are quiet.
Close to everything I needed on trip. Hotel hosts were very helpful, and generous with their help with local questions and assistance with my needs. Breakfast room/food was varied and had something for everyone. Good service.
Central Location - felt homey Not really. It was all good.
The staff were very friendly and helpful and there was a nice atmosphere about the place.
Restuarant not open during our stay so unable to comment. Would proabably have eaten in the hotel if it had been open.
Good breakfast (for French hotel standards), good service in general, separate safe place for bicycles, good car parking service. Free public parking is an option. Room could be slightly more modern. Carpentras old town (hotel on the edge of it) itself is not one of the Provence's jewels.
nothing old poor not comfartable room pay for the parking
Very Nice hotel in the city centre of carpentras. Great place to start your vacation and drive arround. Nearby bakery and restaurants. Staff is very helpfull, speaks good english and friendly. Handy parking service. For a few euro's more upgrade to superior room that overlooks the lovely patio and away from the busy street. If you want to complain, you can allways find something. We found it a pleasent stay and good value for money in compare to french standards. Breakfast is very simple.
Good working airconditioning, which was one of the main reasons to choose this hotel because of the very hot weather in this region. The rooms itself was pretty spacious, except for the bathroom. The personnel was very helpfull and friendly except for one person, who made our stay very unpleasant. The bathroom was below standard.Very small and worn-out.Coming in at 0100 am the owner accused us of making noise and coming in to late. The noise was in fact made by another group of people in front of the hotel. This was not an 5-star hotel, he said. He treated us like a small child.There is more to this story, but I would need more lines for that. Very insulting altogether, he made no excuse the other day. a eviter a tous prix / Don't go here !!!!!!!!!!!!!! Slechte service, onbeschofd personeel.
Perfect reception, very nice hotel, charming atmosphere, nice breakfast, the hot chocolate was delicious
Friendliness of the staff, breakfast No drinks available, no mini bar, too expensive for what you get
The hotel is historic and beautiful. The main hall, stairs and our room gave an insight into how the wealthy would have lived. Peaceful, a lovely inner courtyard, and a balcony from our room.The staff member who met us was excellent. Breakfast was perhaps overpriced.
It is a beautiful building, with very nice rooms and an excellent staff
I felt true hospitality, kindness in dealing with language differences, and genuine pleasure in every contact with the staff. I loved the breakfasts and the conversation with other guest who were repeat users of the hotel. It was wonderful, so I liked everything.
The staff were very welcoming and had lots of good and practical sightseeing information. The ambience was lovely and the location was ideal. We will stay there again. No.
Really quiet, tastefully decorated and furnished hotel room, clean
Great character of the hotel, friendliness and helpfulness of the staff, it was easy to park the car and very close to all restaurants etc. Easy access to other villages in Provence. Breakfast was overpriced considering they only charged 5 euros for a dog
The staff were exceptionally cheerful and helpful, they made our stay fantastic.
Excellent value for money, friendly welcoming staff, would definitely return there.
clean and tidy with helpful staff
No one was there to greet us when we arrived at 19:00 on a Sunday evening. We called the number posted on the door and were told to go in and take our room keys. The hotel was very comfortable and quiet. The breakfast buffet was very nice. This was my second stay here and I would stay again plus recommend to others.
it was a little cold in the room and it smelled of tobacco
The staff were friendly and accommodating. The rooms were clean. This was good basic accommodation. The bathroom was a bit shoddy, it had rust in the bath and a large gap between the bath and floor - but it was usable.
The breakfast is really good, the staff is friendly and helpful and there's a very nice asian restaurant about 3 mminutes from the hotel. The breakfast has to be good because it costs 10EUR.
Courteous receptionist, plentiful breakfast, secure parking available, clean standard throughout hotel The air condition was broken and this meant opening the window to admit traffic noise.
Good location for our cycling trip to Mont Ventoux and excellent service. Staff very helpful and storage of bikes no problem. Some rooms with balconies and a lovely shaded garden to relax and enjoy. A most pleasant stay.
The location is convenient. The hotel staff was nice but inefficient and unable to communicate clearly among themselves. We have changed twice time of room in 2 nights.
low key and easy to stay there bit more servcie at breakfast might be helpful
Except for the distraction of the flapping door to the kitchen, the food was excellent. Other than that this no longer is a three star hotel Upon entering the lobby we were greeted by three aging and smelly dogs whose favourite sleeping place was the lobby. One of said dogs regularly patrolled the dining room looking for handouts. The carpet in our room was alive with (fortunately) non-biting bugs.
The rooms were nice and confortable, and the dining room was beautiful. It has a restaurant with good menues. The room smelt because of the humidity.
We loved the Chateau martinet - the staff were very friendly and helpful. Food was lovely and we dined each morning on their lovely terasse. Good size pool too. Our room was right next to a busy road, so it was a bit noisy.
None i the staff spoke fluent English
A lovely family run hotel in beautiful setting. Good food and spacious room. The owners reduced my room rate when they realised I was travelling alone Very close to main road. You had to cross the road to get to my room and pool was poorly maintained.
I got food poisoning from their dinner. Ironically the dinner was delicious
Absolutely superb hotel staff....could not be more accommodating or pleasant. The location is quite central in Provence, the chateau setting enchanting, the suite we stayed in and the restaurant were beautiful and excellent. One should be forewarned that the room suites are NOT in the main building but across a busy road and that some are up three flights of stairs.
Full of character and we chose a menu with different wine for each course which was lovely.
Beautiful old Chalet. Great experience and recommend it if you want something unique and beautiful. Nice people that own it as well. Needs wifi.
It was an traditional hotel with very nice people.a good place to stay. not far from orange en avignon little bit a poor breakfast whithout meat.