Overview

Hotel Grand Chancellor Auckland City
Apartment

Auckland, Auckland, New Zealand

$128+

Overall guest ratings

7.2/10 Good
Based on 2,020 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.8
  • 4.7

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Hotel Grand Chancellor Auckland City puts you in a great location, within just a 10-minute walk of Sky Tower and Queen Street Shopping District. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at No 1 Hobson Lounge, which serves local cuisine and is open for breakfast. A fitness center and a spa tub are offered, and in-room conveniences at this upscale property include refrigerators and microwaves.

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    Amenities

    • Fitness center
    • Spa
    • Bar/Lounge
    • Business center
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 2,020 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 5.2 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      4.3 "57% said rooms were small."
      2.4 "76% had problems with the shower."
      1.0 "90% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
      1.5 "85% thought the tv was sub-standard."
      1.0 "90% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
    • 3.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 3.6 "Internet is poor."
      3.2 "68% thought it was overpriced."
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    Overall Rating

    7.4 Good
    Based on 1,353 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 4.9 "Value below average."
      2.9 "71% thought it was overpriced."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
      0.8 "92% didn't like the architecture."
    • 4.3 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      1.1 "89% criticized the small bathroom."
      2.9 "71% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.8 "52% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      3.9 "61% said rooms were dirty."
      2.3 "77% had problems with the shower."
      0.9 "91% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      1.3 "87% thought the tv was sub-standard."
      1.1 "89% said the bathroom was dirty."
      0.5 "Air conditioning was criticized by 95%."
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    Overall Rating

    7.4 Good
    Based on 222 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 6.0 "Pool is mediocre."
    • 4.9 "Value below average."
      3.0 "70% thought it was overpriced."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.7 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 3.7 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      2.4 "76% had problems with the shower."
      4.2 "58% said rooms were dirty."
      0.9 "91% found problems with the furniture."
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    Overall Rating

    6.4 Good
    Based on 40 reviews
    • 9.2 "Terrific location."
    • 8.3 "Great service."
    • 5.2 "Average cleanliness."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.4 "56% said rooms were small."
      5.0 "Only 50% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      4.4 "56% said rooms were small."

    Overall Rating

    7.2 Good
    Based on 404 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 5.4 "Average value."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.8 "Internet is poor."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      1.4 "86% thought the tv was sub-standard."
      1.6 "84% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
      2.4 "76% had problems with the shower."
      1.0 "90% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      4.4 "56% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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