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This is simply a top hotel. The staff is very friendly and professional (1 exception though), the rooms very clean, cosy and romantic with all the necessities (incl fast and free internet). Definitely worthy of a 4 star. The location is in the middle of nowhere, but central to those that want the "real" provence: markets of Reziers, azure-blue lake of Sainte Croix, pittoresque cities of Pau, Salerners, etc. Furthermore, the restaurant of this hotel is a Michelin star, and the food simply superb, and very cheap relative to the reputation (full meny for 28 EURO). The rooms are not big. We also experienced the hotel managers switching from extremely friendly to hostile and rude on the last day (I booked the room with a card that didnt have enough funds; upon arrival I mentioned that and gave one of the managers a valid card for our stay which she put in the system; unfortunately they didnt communicate with each other and another manager tried to debit the old card, which didnt work; after which he rudely forced us to pay all on the spot and refused to let us enter the room - unknowing that I had given another card three days prior in their system). Luckily, the manager of the restaurant felt for us and made it up with a "special" splendid meal.
This is a delightful hotel in a quaint village near Aups, the truffle 'capital' of france. The staff were all extremely friendly, and helpful. The building and grounds were delightful. The facilities were mostly nonsmoking with the exception of the bar, but no one was smoking during our stay. The restaurant was excellent. I would definitely return if we visit the area again.
The outside dining terrase is lovely in the summer. The room was small for the amount we paid and not having air conditioning when it's 35 degrees outside is not ideal. The mini-bar lock was broken so we couldn't access it (we were told it would be fixed after we left). However the thing that annoyed us most was that in this heat gentlemen have to wear long trousers for dinner. Utterly outdated and riduculous... we thought that we were there to relax not to be told what we can and can't wear.
friendliness of staff
Wonderful location.Comfortable room. Breakfast good. Dinner, what a let down. Overpriced, limited menu, poor quality. Dinner.
the hotel is charming with lovely settings & pool, staff were kind, polite, knowledgeable & booked a table a great restaurant in local village, close enough to the gorge de verdon if hotels are fully booked there room rates & the food & drinks were expensive for what they were... I recommend saving your money on breakfast & dinner & go in to the town for a lovely local bite.
Breakfast good, meals good Small room
The country setting was great, even though road noise intruded somewhat. Breakfasts were high quality. Location was very convenient for day touring. There is a sense that the operation is run by accountants. Bathroom facilities were small; and the description `romantic` for a room that was pretty standard streched the imagination and the tarriff. Worst was the quality of food and maitre d`e. The former, a choice on the a la carte, was sparse and expensive at Eu25, and the cheese plate was well iced; and the latter was overbearing and dismissive. Dinner costs were rebaited but it was very disappointing none the less.
Beautiful surroundings, good food. Fine facilities and easy access. The room was a little small, and the access a little dark (unlit) at night.
The view is spectacular, the little town is within walking distance. Not so much, was disappointed. THe jacuzzi was not in working order, the pool was dirty and the noise of terrasse being under the room balcony was disturbing. Breakfast was not up to a 4 star hotel standard
The view from the bedroom window as we had a loggia room. Food was good.Setting spectacular. Good facilities but decor in rooms could do with an update.Good attention to detail and very pleasing and restful. Could be less expensive (breakfast price is outrageous) In the evening, if dinner guests stayed late , noise from verandah bothered us- this only happened once and the noise abated after 11.30pm.
The location The staff and food
The view from our room was excellent. The bathroom Cleanliness.
Rooms were comfortable and staff friendly and lovely area to visit. No kettle in the room
The location in the beautiful area around Villecroze; also the staff were very friendly. The room did not have a terrace or outside seating area. Also breakfast was very expensive, but that's France!