Very friendly check in staff. Very helpful.
veru good services
excellent hotel staff and very clean hotel and rooms
the view, service, panorama ,food in restaurant,shuttle to town and back,the recration area pool and sauna
Exelente hotel whith nice spa, exelent comfort, nice restoran and nice servise,and everething in Kitzbuhel Exelente romantic ski weekend in Tirol In the luxury panoramic double room,very romantic is one problem. The bed is not for a capple, they must fixed that,becouse evereybady have they oven bed!
Layout of panoramic room and view from room
excelent location in top of a hill , nice overview, Location, swimmimg-pool, clean, room, staff, They should definitely improve the beds. There are very unconfortable beds, no matrimonial bed, only 2 separate beds, put close but durring the night they are moving.
Location and settings,schuttle to the center and back,swimming pool and finish sauna. Food is very poor for 5 star hotel to compare with other Austrian resorts.Lots of salt in all dishes.No pancakes for kids in the morning.
the spa the staff was not very helpful
the spa they run out of ski maps and generaly didntvolunteer information about opening and closing ours of the shops. we went over for easter and left all the shopping for monday but shops were closed
the room was very large and the tub is located in the room,behind the TV. Location is great,very quiet and the swimming pool from the last floor gorgeous, with views over kitzbuhel everything was perfect
hotel staff kindness no undeground parcking
Our room was very spacious and nice. Had a lovely view over the river and was nice to be only a short walk from the town. The restaurant staff were very unfriendly and often rude. It would have been nice to have a fridge and a jug in our room so we could make hot drinks. Also a DVD player attached to the TV to watch movies.
The hotel was excellent The only issue was that you needed to get a bus or taxi to the centre
Absolutely superb hotel in all ways. A liitle out of town but no problem.
Convenience to station and ski busses. Food great value and very good.
The food was excellant, especially the cooked hot breakfast rather than a buffet breakfast Bar facilities were poor but we understand these will change once the extension is completed
Hotel staff was very pleasant to us... No facilities at all inside the hotel...
Arriving after a long motorcycle trip in the mountains it was nice to be greeted with excellent service, warm welcome and very comfortable room. My party arrive quite late (around 2045) and were told there weren't enough main courses left in the kitchen for us. A bit surprising but the standard of the salad bar, soup and desert made up for the mediocre mains on offer.
Staff very friendly. Excellent breakfast buffet fitted well with physically active week. Booked single room upgraded to double. Booked late so had room backing on to railway station. Room fairly soundproof so not really a problem.
The personel where verry friendly and service minded. The breakfast buffe was also very nice,with a lot to choose from. We had a large and light room with a nice design (Hahnenkamm) and instantly felt at home. the close vicinity to the railway station never bothered us either. We can really recommend this hotel for your stay at Kitz. If I would have been there for skiing I would have like to have more hooks for hangers in the bathroom for drying skiing clothes
The spa area and the location was perfect . the rooms were very nice and the breakfast was perfect . the buildings of the hotel are perfect. The children play ground had one girl if she took a child to the wc nobody was with the children left in the room. The new year gala was very poor programmed and table planned and the band was not very cheerful however the manager tried to do his best by changing the tables . we expected more for such a hotel especially for the gala. The employees need more experience
Great location (view of the mountains is fantastic).Good concierge staff Housekeeping facilities should be improved (used glasses are only removed when you tell!!) Missing bathrobes in the room.Telephone system for inhouse use (reception-roomservice) is not functioning automatically with one button.No proffessional business center facility.The computers are mainly used by kids to play games!! I had to wait for 30 minutes to use the computer SPA staff can not speak English Service in the restaurant can be converted to Alacart-limited alternatives for guests who does not eat pork
good frequent shuttle service, good breakfast and excellent dinner no
Excellent quality of accommodation with large and well finished rooms; very friendly staff who took the time to know your names almost immediately; very good restuarant (half board is a good idea as you are 5-7 minutes from Kitzbuhel centre by car). It's only 6 months old now (March 2010) but it has been finished very nicely. Pool was a bit too cold. The jacuzzi is part of the pool and this needs to be separate and hotter! Otherwise, it's a lovely spa area.
Plenty of facilities at the spa, connected to a great golf course, rooms were immaculate! More options for casual dining would be beneficial
the room ,food ,spa showerwater go in room
This was our return stay, last one was in July/August. Friendly staff, great room with view, cleanliness, great buffet breakfast, perfect location for walks in village and hikes in the mountains. We will return again next year. Very limited hotel parking with only some 6 to 9 spaces in total. Paying Eur15/day for parking underground seemed excessive, especially when the other spaces seemed empty in this off-season period.
Excellent and helpful front desk staff very noisy, loud at night and hard to sleep due to noise
The staff were excellent and extremely helpful gong out of their way to assist us during our visit. Thanks Laura for your help in everything especially providing and printing out driving directions to our next port of call. Very centrally located to the town and all ameneties and main ski lifts. Didnt appear to be any parking and we were directed to the hotel next door which was closed due to the off season so we could park there. Dont think it was a major problem but offer this in case you were expecting to park at the hotel. UNless of course they have a parking facility we were not told about. Couldnt comment on the 5 course meal others have as the restaurant was closed, again probably due to the off season.
Beautiful lobby / bar with open fireplace. Rooms old style but large and comfortable. Location excellent. Staff very helful and friendly. Spa wasn't advertised enough - brochure in folder in locker - should be more prominent. No reception at spa so if token for jacuzzi needed you had to go back up to main reception.
The position ,the helpfulness and friendlyness of the staff and the fact we could park our car right outside the hotel.Also the lift
the atmosphere, the staff of the hotel, the view, the confiture and the bread from breakfast, the services, the piano player, aso
I would reccomand it to everyone. Everything was fine especially the staff.
Staff was extremely helpful, courteous, and friendly. Beautifully furnished, unmatched setting, very clean and well kept. More comfortable bedding and slight problem from nearby chimneys, everything else outstanding.
It is a traditional hotel and they know how the keep it a classic. The restaurant is very good and carefull. Although we had been there in a time of holidays for schools, the peace was kept.
The hotel is located 1.5 km from the center of town, in a beautiful building, very quite and calm, and staff are very helpful. The room was fairly sized. Breakfast was excellent! The 2 days we stayed there were fairly hot, and the room didn't have such a good airflow, so it was a little hot during the day.
Everything was perfect!! Very nice and polite staff.. Lovely room with modern design .. Best experience in Austria so far!
Staff were superb - nothing was too much truble. Food was magnificent. A really fabulous hotel. Not a thing.
I have been in this three time in four months and i love it
In spite of near city centre, I can feel rural resort. Swimming facilities were excellent, like Mon Cervin at Zermatt. Also l could play Golf the day when I arrived. nothing
wonderful spa, great rooms, excellent service and food. want to go back.
lovely breakfast and fabulous swimming pool, fantastic views, spectacular entrance, very spacious inside and outside, real luxury!
Hight quality of everything - room size and design, hotel location, breakfast is super! N/A
The location, being right in the centre of Kitzbuhel, friendliness and overall efficiency of all the staff
charming traditional ambiance with all modern amenities; excellent dining; central location
The service, the ambience and the location were all totally exquisite .... we loved our short stay at this hotel. No ..... my wife even took photographs of the bedroom!
We had a great stay at The Hotel Kitzhof. The staff were very good and helpful with our 12 month old daughter and all our requests. The hotel itself is gorgeous and in a great location. Breakfast was great, as was the restaurant for dinner. The 'business centre' did not work while we were there.
Very friendly, helpful staff who made the stay a real pleasure.
very kind staff,nice interior design,good cuisine,very clean. small tricks with internet use.If you pay one hour or more you have right to use it only in one session.If you close after 5 minutes you can not use the rest next time.
Superb spa, nice facilities. We stayed for 4 nights and during two of them we were disturbed by noise from groups partying in the hotel until late night. One wedding party was noisy until 3 a.m. which is quite uncomfortable when travelling with children.
It was cozy with warms woods and fabrics, but it was still contemporary with a clean, modern feel. I loved the decor, the simple apples on the night table and chocolate on the pillow. They did a great job with a small space. Wonderful view, too! Attentive staff, nice fitness area, great location. Amazing breakfast included in the price of the room! I would definitely stay there again. I would like to see more amenities in the fitness area....free weights, etc. It would have been nice to have a water cooler in there, as well. Everything else-top notch!
the hotel was very friendly and well run.it was an ideal locatiopn,both for skiing and for visiting the town. no
The friendliness of the staff and the excellent service they provided. that there was no air conditioning in the bedrooms and the building of the new extension starting at 7.00 in the morning. The balcony was shared with other bedrooms.
Location, quality of renovation and facilities such as swimming pool & sauna
Confort I want to city center at night to find an open restaurant because I did not make a reservation for dinner at the hotel's restaurant during weekend. There is no priorty to the hotel guest although it is a Resort Hotel which is never happened to me before?!!!
The hotel is has very comfortable rooms, very friendly staff and fab wellness facilities The resturant seemed to be too hot each evening with no fresh air.
The staff were very helpful throughout our stay. We had problems with ourluggage and booking our trains and we also found the bar and restaurant staff very pleasant. The location was superb, right next to the ski lift and quite close to the centre of town. I did feel that the hotel was very expensive for the room we had but this may be because I am used to English hotels where £250 per night gets you quite a lot. We were on our honeymoon and I was hoping for something special but the decor was similar to the pensions I have stayed in before. I accept that this is Tyrol style so our fault for not spending more time researching. Perhaps if we had been fortunate enough to have a room with a nice view, we would have felt different.
Close to Cable car and ski rental. Less than 5 mins walk down town. Would not allow late check out for free even though the hotel was quiet. They wanted to charge me €50 which I thought was a littlev excessive.
Location, clean room, sauna was nice Atmosphere, too modern, building is not very pretty, service could be better
Fantastic choice of breakfast ie rolls, cereals, fruit etc Far too hot ie central heating in all areas
friendy staff on arrival and throughout stay. excellent room. there were reserved tables at breakfast. I could not sit where i wanted to
Well situated, two minutes from railway station. Five minutes from town centre. Very friendly staff. Hotel immaculate. Not alot of character.
Great location with friendly staff and clean rooms. Also flexible on arrival and check out.
The room was big, nice, clean and nice view ( we got the room on the last floor) best location for ski, across streat lifts, in the summer no adventage for this central locaton
The hotel was great, really nice interior and good sized rooms. A wide range of choice for breakfast which you can either eat inside or out on the terrace. The staff were friendly and really helpful. Perfect location just at the bottom of the chair lift which takes you up the mountains and offer fantastic views. No - all wonderfull.
Perfect Location, Friendly Staff , Good Food, Lightfull Rooms , View of the Kitzbuhel from rooms and terrace
The junior sweet was more than expected - the window opened up to a view of the alps, huge walk in closet, seating area and table, a large jacuzzi tub and separate shower, heated towel racks - very comfortable and enjoyable stay! The location was perfect - right in the center of town with restaurants and shops just outside the lobby doors and a five minute walk to the gondola for skiing. The daily continental breakfast had a great assortment of fruits, breads, cereals, hot breakfast options and beverages - very fresh! No - thoroughly enjoyed the stay here!
wellness area no
beautiful hotel - great rooms, spacious
The hotel Management and staff were excellent. Everyone was very friendly. We would certainly recommend this hotel and we will return!!! Nothing
Very central location, convenient parking available free of charge. Very helpful receptionist. Nice breakfast buffet. Very comfortable and large room.
the hotel is unusually furnished . the room was big but the TV is very old one and small for that room. the environment is uni ck and the hotel is located in the hart of the city. very nice spa. the price is very high
very good position, good breakfast internet is not free
Location & "spa" Breakfast was poor for 4-star hotel
Location, Swimming pool and general location
Welcoming and warm atmosphere with a good sized and comfortable room. Excellent location regards proximity for ski buses and close to Kitzbuhel for evening activities. One of the best pensions we have stayed and we will definitely be staying there again. No suprises. Breakfast boiled eggs timed to perfection!
good location and friendly staff. accessible to 2 main cable cars and the city center. opening hour of the pool and sauna is quite short. if it would open from 6:00 to 22:00, we could use them more. also, my daughter can't use the pool because of its opening hour.
excelente relacion calidad-precio. habitaciones amplias y spa fantastico. merece la pena la media pension.
Very friendly personnel, cozy typical Tiroler restaurant and bar
Hotel service and staff were amazing.hospitality 5* Food in the restaurant was 5* especially garlic soup and from see food Sole fish!!!! Highly recomend to try. We had a most amazing holiday with our children 15 and 8 and with our friends.perfect perfect perfect.just go there. no.avarythin was perfect.i just would suggest to include 20 euros per day to go and come back to gondola station.5min(10 euros one way for 5people,for one you can gat taxi for 6-8 euros as well).if not you can take a skibus but you will need to walk 5 min to busstop and then take skibus to gondola station and the town center.
Family run hotel very friendly and good food
staff of the hotel was nice,the lady at the reception especially,she looked more like an owner.atmosphere of a country house rather than a hotel.very clean. the rooms were to simple,and beds not comfortable,without a bedhead,pillows were too soft and empty.too few tv channels.they need redecoration,too simple o,old styled
Very little, it was acceptable as an overnight stay on a long journey, but certainly did not warrant a four star rating. The hotel was vastly over-rated in the information given about it on Booking.com. The hotel restaurant had very limited choice and was empty - the local pizza restaurant proved to be better.
The friendlienss of the staff ans the way we were made to feel very welcome
A very typical Austrian design building. Owner and wife most charming and helpful. Although within walking distance of town centre minibus operates a regular morning and evening service.
Relaxing atmosphere, due to the nice surroundings and the friendly staff. There hardly came any water out of the shower, but I fixed it myself with a needle.
Helpful staff, very comfortable rooms, smart, clean and stylish ambience, lovely food, near to skiing slopes, cable car, and town centre Proximity to railway; not too much of a problem, but a bit noisy early morning due to freight trains passing.
individual style of the hotel, very clean, lovely food no tea/ coffee making facilities in room; no mini- bar in room
The location was first class. The staff were friendly and helpful. The food was good. The hotel was very clean and well maintained. There was a taditional Austrian feel to the hotel.
Location is great , swiming pool - sauna very pleasant so it ' s a good place to relax .However the service is very slow , they forgot to keep our booking for the diner ( we went with our 3 kids on time for 7.30 but were obliged to wait for 30 minutes and nobody asked if we wanted drinks .... started late the diner ... ) and more ...they forgot my order for the main course . yes see above ( you need to be patient ) .2 orders forgotten ( table for diner + 1 course for myself ) and started the sauna next morning 25 minutes after we asked for it ...So for a 4 stars a bit disapointed but the hotel is very well located .
Fantastic location and room
the surroúnding environment, the antique wood furnishings, the health club. The was no fridge or mini bar in the rooms, otherwise all excellent.
The atmosphera . the staff - very open , supportive, the hotel style - traditional tyrolean with all modern facilities
Perfect location, quiet, but only minutes away from the city centre and ski lifts. Refrigerator missing in rooms.
fantastic hotel, very welcoming. pool and sauna facilities excellent. food excellent. helpful and polite staff
The family that owns & runs the place are very cordial and helpful - we would stay again
The hotel was a good choice for a one night stopover in Kitzbuhel. The hotel does not accept credit cards but there is a bancomat very close by.
Very helpful and welcoming owner. Great breakfast. Lovely hotel
We have missed restaurant, becouse near is only terrible bistro and we have small children. old fasion badroom
Ok position 15mins from town centre. Parking and free internet use. Very cold (no heating working).