The Hotel finished a multimillion dollar renovation of all guestrooms, suites and public areas in March of 2013. Affectionately known as the ‘Stephen F,’ this Austin luxury hotel is ideally placed on Congress Avenue. The unique Art Deco façade is a famous Austin landmark and has been part of the city scene for more than 60 years. At the heart of the culture capital of Texas, this Austin luxury hotel is just blocks from art museums, the state capitol and right next door to Paramount Theatre.
Location was great and the staff couldn't have been nicer and more helpful.
In "nice" hotels like this, one oftentimes encounters staff workers that are acerbic and demeaning w/o realizing it because the culture of the environment encourages that behavior. The staff in this case was excellent and down to earth. They smiled and laughed when I joked around w/ them (and I am funny .... and cute!). Most notably was our concierge, "Chenisse Johns," OUTSTANDING!. She was so helpful w/ many of our questions whether giving us directions for local restaurants or providing us w/ an upgrade in our room - which we took advantage of on the last night of our stay! The rooms on the 16th floor were fantastic and grand. They were quiet, allowing us to really SLEEP & wake up refreshed. I definitely would stay here again. OH, it's right in the heart of downtown, thus one can walk anywhere from the hotel.
Everything except the valet parking (that service was good & prompt, though); self park would have been preferable. Staff-ALL staff-was excellent, highly competent & knowledgeable, courteous, professional and friendly. I believe that the SFA hotel staff could compare favorably with hotels ANYWHERE.
Only indoor pool; outdoor pool would have been preferable. Would have rather had self-parking available than valet parking
No problems with reservation. Location was superb. Concierge was delightful.
Difficult to find in the dark. We found the room a bit small and not quite enough room in the bathroom. The water and/or the plumbing had an off-putting smell.
Good location, clean, quiet, air conditioned, restaurant attached, computer in lobby to print your boarding pass.
nice decoration, nice ambiance, good room, was standard double
very noisy airconditioning, should really be improved
Very nice hotel in a great location
My room was very small for the price