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pleasant staff, good location for walking or skiing. the rooms are fairly basic but comfortable.
The lovely large comfortable bed, the warm welcome and the helpful staff.
Le Grand Hotel is a great place to stay with loads of character and right in the centre of Mont Dore which is charming and very near the mountains. The staff were extremely friendly and helpful and very accommodating. Would definitely like to stay there again!
The situation is good. It is a typical old fashion hotel that has been partially redone, they didn't redo the outside yet which makes the first look a mistrusting surprise. We had a "new" room to the garden, which made it quiet and cool, the installations are minimalistic however everything worked. It was clean.
Clean and comfortable. Helpful staff. On site parking. Central location Hairdryer did not work.
Nice building, lobby, parking available, very central location breakfast only very basic (but for the price...)
The owners were very helpful. Very good bed and breakfast with lots of restaurents nearby.
Very central.Room on !st floor corner was small but fine.Breakfast was not very varied,basically lots of breads but nicely served and freshly prepared. Corridor areas make it feel like a hostel. There was no bar area in the hotel and the downstairs lounge area was very big and in my opinion uninviting. I was very glad to be on the !st floor as there is no lift!
We situated hotel in a friendly town. The suites are best value.
the environment, the staff and the originality of the hotel It would be nice if you could dine at the hotel (currently only breakfast)
The facillites, the service, and value for money
Friendliness of staff, food. We felt very comfortable.
Very impressed with helpfulness and friendliness of hotel staff
Well located. Had a nice "Aviation" theme to it but still very traditional French underneath it all, including the decor (ie not necessarily UK taste). Food at dinner was acceptable and good value in comparison to the other restaurants in town. La Bourboule has the air of a town marching slowly to its death, with many hotels closed over the last 10 years and some much more recently, including 2 in the small street occupied by the "Aviation". This is not untypical of France though. Good little pool in the basement. Has a garage. Breakfast was rushed by the hotelier taking the food away before we had time to finish. Granted this was because it was getting near to 0930hrs, but we weren't asked if we wanted more before the food was removed. Hotel good for families.
Enjoyed staying there, and children had fun in the pool. Decoration was a little tired in the rooms, but otherwise not bad.
The pool was excellent and available until late. As a family they were very helpful and the breakfast was excellent.
Comfortable room, quiet location though near village centre, good on road parking.
We had a really pleasent stay and the staff were very friendly and helpful.
Comfortable bed, swimming pool, quiet location We were given a fairly stern lecture on what is not allowed in the hotel on arrival - which was very unwelcoming. No kettle/drinks facilities in the room.
Location and facilities
The 'Bell epoch' appeal and its position in the town centre, my room overlooking the back/garden/wood/hills was very quiet - able to have window open at night without any disturbance. Nicely surprised by the size/ standard and facilities of the room. The flat screen T.V. was amazing - see negative comments. Madam is quiet charming - but see negative comments below. No air con (though as the town is relatively high this might not be a problem) but a few days earlier Southern France was registering 33-34 on the plains. Thought the Breakfast was overpriced but they did have real filter coffee - not out of some glorious multi miss-functional machine. Warning, though Madam spoke English most of the staff were French only speakers as you would expect. Re Flat screen T.V./computer, as a computer literate person with a range of 'hi-tec' products I was completely puzzled by the facilities on the integral T.V. computer as there was no instructions in any language - so leave an hour before wanting to watch something to get your head round the controls.
Staff very friendly and helpful. Access to restaurants and shops very good.Hotel warm and comfortable and very well run.
Friendly staff, overall atmosphere was good. Staff put themselves out to accommodate my request for specially early breakfast. Car parking was restricted.One reason this hotel was chosen was WiFi facility but this was not available! Manager let me use her computer once to check my email but I was very disappointed not to have this facility in my room as advertised. It was difficult to book an evening meal as every time I asked I was too late. More flexibility in this respect would pay dividends.
Our room was warm, quiet and comfortable, with lots of space to spread out and very well decorated. The staff were very friendly, and the hotel is located very close to all of the major attractions in La Bourboule The car park wasn't as large as the hotel claimed, although this wasn't really a concern for us as there were very few people staying in the hotel.
The room was clean and the food very good.
Good free internet connection, easy to park, small shower, expensive breakfast 9 euros each
Warm friendly welcome. Excellent food at breakfast and dinner. Fantastic central location. Free skibus was a real bonus.Will definitely use this hotel again. We opted for a duplex room to sleep six, one bathroom was a bit restrictive particularly when we all came off the ski slopes together.
The hotel was close to the centre of town without being right in it. We had a very pleasant view of the mountains and waterfall. The hotel was old and shabby and over priced. It did not reflect the pictures on the website. During a very warm time of year, 30 degrees and no airconditioning or cooling provided it was innappropriate to be given a thick winter duvet and no top sheet on our bed. Staff were not friendly or helpful. We seemed to be only two of four people staying at the hotel.
Staff were very friendly and helpful. The food was excellent Rooms were a bit cold, both temperature wise and comfort wise. Thought the price was a bit high for a 3 star.
Very friendly staff. Quiet and nice room. Breakfast ok, but too expensive for what you get.
we were upgraded and the room had every necessary facility. It was in an excellent positon for eating and shops and walking. I would stay there again.
Difficulty finding anyone at reception to check in
Very comforatble clean room at a very good price
Reasonable price, clean Breakfast very skimpy
The room was great! Very nicely decorated and a nice big window. I would add more food to the breakfast to make it a better value at 7.50
We had a triple room booked for 1 night, i was unfortunate to have a ski accident on the first day and had to have my leg strapped up and was unable to walk, when we arrived at the hotel that night we were informed that our room was on the 3rd floor, but when we explained our situation the owner was superb, even thou he had no rooms on the ground floor available he offered us his studio appartment next to the hotel, which he prepared for us very quickly, we were very grateful to him for all he done for us.
The room had been recently decorated to a good standard, its facilities were good, particularly the power shower The staff were very pleasant and helpful. The breakfast was only adequate.
Good location of the hotel in the town center and near the Municipal Park, despite location on the main street pleasantly quiet, excellent value for money. Le Mont Dore is a beautiful spa town with nice landscape and proximity of hiking trails.
1. The staff was very helpful and hospitable 2. The meals were excellent 3. the Hotel is very well situated 1. The bed was too soft 2. the window shutter did not close fully 3. Shower / Tap mechanism faulty 4. nowhere to hang the shower nozzle whilst showering
Excellent value for money Excellent buffet style eating. Catered for non meat eater in our party Free parking opposite hotel The booking confirmation said that the double room could be a twin or double and that we should specify which on the booking form. Too late (and wasn't an option), but a phone call to the hotel clarified our requirements
Central location. Staff very friendly. Parking on the road - payant 7-12
Very helpful and friendly staff. good breakfast fair rooms. Got a bit warm in the night.
Clean, comfortable and friendly staff Absence of bath but excellent shower
The food waS very good
Hotel staff extremely friendly and food basic french cuisine but very good
An efficient and friendly reception. Good views from Hotel balcony over street & hills/mountains. Good bathroom.
Clean and nice owners, easy to find, very helpful
There were no surprises, We got what we expected and what was offered on the website. Position in town was good and there was no problem parking at this time of year. The hosts were welcoming and friendly. Since the change of law with regard to smoking in France it has taken a while for the smell of smoke to disappear.
warm and freindly
Nice staff, clean room It was a bad breakfast for the price, no real coffee. One does not pay 7 euro or was it 8 for instant coffee from a machine had I known I would have not taken the breakfast
Hotel was clean, warm and comfortable with friendly staff and a good restaurant. It was nice and close for our skiing.
Regional food with a large enough menu for several nights stay. Quiet location, though still convenient for access to all roads. Parking is provided in a secure area and is free. Room was on the small side for a three night stay.
location was right in town, good walking access to the main street. Excellent free secure parking.
nothing at all it was horrible and priced way over the top for this cheap hotel misserable decoration extremely small en suite facillitiesdrab room poor poor value
Very friendly staff and good service and food Room very small and cramped - could supply a fan in hot weather.
Found the staff to be hospitable and very helpful. I particularly appreciated the indoor swimming pool
Very helpful as we were a group of motorcyclists from different European countries. Excellent half board meal and breakfast nice simple room very comfortable nice location.
The Hotel was clean and well maintained and the staff were helpful and welcoming. The location was very good with attractive gardens and on site parking. We used the hotel for an overnight stop and did not use the swimming pool or restaurant. The breakfast was adequate but the range of food offered was limited and in our opinion not worth 9 euros compared to what is on offer elsewhere in French hotels we have stayed at.
A very reasonably priced hotel in an interesting town in a wonderful area Missing a shower in the bathroom
Quality of food Unable to process our credit cards (two couples, two cards)
Service in the reception was very good and we got an impression it was a very nice and clean hotel. Zero.
The room was very clean and tasefully decorated and quiet The food I.E. dinner was a bit disappointing, also the breakfast was not value for money and very little effort was put into it only croissants and bread no cheese (extra) laughing cow or other would have been good also yogurtI know it was out of season but a bit more effort would have been not a lot of trouble
Indoor swimming pool (small) and jacuzzi. Noise tight windows. Located across the river of an amazing creperie (La Guinguette). Very small room. Bathroom needs a renovation (eg. loose slide bar in the shower). Only basic breakfast buffet.
Excellent food. Superb menus and attentive service.
Needed seperate towels for the pool
Very enjoyable stay with excellent food and very friendly staff None
Location, room size, good fittings,nice staff, and none of that feeling of simply being a chain hotel. Dinner was finished by 2015, not always convenient, when we holiday we often like to eat later. No english tv channels (how much does a sat dish cost?)
convenient for a 1 night stoppover. would be excellent as a base for a walking holiday with fantastic countryside around it. Very much a ski type holiday hotel The overuse of pine can be a bit overpowering
Helpful staff Entertainer came into hotel evening meal and begged for money for performing - should be paid by hotel or not let in at all
Not a lot really I booked this hotel as a romantic overnight stop on our way back to Calais from a week further south. We normally stay in budget hotels for this purpose eg. Etap, which are what they are, but, as my wife has recently been diagnosed with a serious illness we decided to pay a bit more. Simply, the hotel was very shabby, dingy and dark and needs a good lick of paint. It was very poor value for money with disinterested staff; all very disapointing. I would also say that the picture and other info on the website suggests that this is a pretty and secluded place. Be assured it is not. The photos are a good exapmple of the photographers art namely to make something rather sad look good. Stayed in a total of 4 hotels on this holiday and a cottage. This was by far and away the worst accomodation and certainly not the cheapest. My advice; find somewhere else!
the lovely view evening meal not to our taste
The setting of the hotel was impressive, surrounded by beautiful mountain scenery. The staff were efficient and accomodating. The hotel food was good quality. Our room and bathroom were clean and comfortable but rather tired, in need of updating. My main concern was that we were in a family room on the fourth floor and the window had no catch on it to prevent our two year old from opening it and climbing out.
Friendly staff, the location is stunning interior a little dated (wood panels)