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Everything. Nice staff. Nice neat hotel. Breakfast included. Very welcoming. -
I was not able to cancel the second night, when I needed to leave due to a Snow Storm. Kayak told me I would have needed to change the reservation before the storm came to get a refund on the second night, which was impossible.
Staff was great and we loved our room! Would definitely stay there again.
the hotel is very quaint...room was comfy and the 4 poster beds were luxurious! Easy to find...convenient to Hartford...Noella Spa is a hop across the parking lot...I had been to the Noella Spa in Avon (stayed at sister hotel Avon Old Farms) and was so satisfied with the services! Only 2 complaints...room smelled vaguely of cigarette smoke and the breakfast was a little to be desired-ran out of coffee at 8:15! I would stay here again... I like Noella Salon....very clean and professional...prices were reasonable for the area The hotel is well maintained and luxurious! I had no complaints.... Rooms are def old, but clean and cared for.
Heated floors in the bathrooms Nice breakfast The neighboring water pipes created noise when in use
Room nicely furnished. Breakfast offerings complete. Very nice lobby.
I liked that they communicated very wedding and were very helpful planning my wedding night st the hotel. What i didnt like were the very uncomfortable beds. First night i stayed the room was nice but the bed was very hard and uncomfortable. I asked for a better bed in my room. They switched me to another room. Room was very nice and there was champagne for me and my new wife but again the bed was terrible. Throwing a feather topper on a 30 yr old bed thats rock hard doesnt add comfort. Please invest in new beds. Also the continental breakfast was subpar. Ive had better breakfast at mcdonalds.
Athmosphere Very loud at Night And in the morning
Closeness to family for holiday visit. Thin walls between rooms.
Helpful reception upon arrival and room was decorated very nicely Hotel was quite pricey for the facilities on offer and TV hard to control
Friendly staff, great nights sleep, updated bedding, quiet room, nice antique furniture, paintings. Restaurant with an excellent reputation located on the first floor Didn't get to eat at the restaurant because one my one night's stay- it wasn't opened on Sunday. Plenty of other options nearby...so not really a problem
The huge canopy bed in the suite was so comfy, we didn't want to wake up! The place was full of history & antiques; it was beautifully & tastefully decorated. We were warmly welcomed & esp found Julia to be an incredible hostess. We will definitely be back!! The handicapped entrance could've been better lit at nite & easier to access. Perhaps a chair could be set up along this entrance so someone using a cane/walker could sit for a moment before continuing...
The Manager is an absolute delight and very helpful!!! The facility is very clean, comfortable, and conveniently located in the center of Simsbury. Some wear and tear is beginning to show (e.g. edges of the doors to the rooms and bathrooms).
The hotel was very peaceful and romantic. I would recommend the hotel to everyone. the history of the hotel is also very interesting. We enjoyed the relaxing experience.
Nice people, quiet, convenient to our location Liked everything
Charming, vintage, I loved the woodwork and the antiques. The breakfast was just junk food, and the bathrooms and mattresses need updating.
This is an antique hole filled with lots of nostalgic charm. The rooms are old fashion to go with the times. The bed was very comfortable, the lobby was decorated in memorabilia. We were there for a wedding in the area and we enjoyed our stay. We did not have the continental breakfast, so I can't tell you about this. The staff was friendly. It is near downtown and we walked to shops and restaurants. There were only 2 plug ins in the main room. One had the tv and coffee maker and the other had a lamp, so it was hard to plug in electronics for recharging