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Beautiful grand building one road removed from the beach. Very friendly staff and the twin room we were in had two double beds and dual aspect windows looking over the sea and the mountains behind. We didn't eat in the hotel so can't comment on the catering. Nothing... all good
Comfortable, breakfast not up to much. Breakfast.
Ease of parking, friendly staff.
Would be good if they had a kettle
The staff was very professional, courteous, and helpful. The location of the hotel was close to the beach. No
The display extraordinary art works to please the eyes of the guests. They have enough parking lots in low season, but not enough for high season guests.
Warm friendly welcome. Nicely furnished rooms. Good value for money.
The resturant was very good value adn the room were lovely and clean. Staff very helpful
It had a great location: not far away both from the train station and from the beach and for a single room, my room was quite big and even had a cosy balcony. As most houses in Spain seem to be, it was a bit clairaudient.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
Amazing breakfast, lovely rooms and fantastic staff
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
We only stayed one night and therewere no problems at all. Staff were very helpful.
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
beautiful place and location. very well designed rooms and wonderful pool area quite expensive and not delivering the service and amenities expected for luxury accommodation
Its a very nice, quite hotel with a beautifull vieuw. Great large rooms, very nicely styled. As well as the lounge/lobby area. The small town Getaria nearby has some excellent fish restaurants! The only disadvantage is that they only serve small things for lunch and dinner in the room, not at the terras or lounge.
Architecture, location and facilities just superb The rooms are a designer's dream, but a glass wall between the bedroom and the bathroom? No.
Hotel staff very friendly and helpful No restaurant. Open plan bedroom, bathroom and toilet
Everything. It was the best hotel I have ever stayed. Very luxury but intimate and friendly. The environment was very relaxing and the view from the hotel was great. We asked the hotel receptinist to ordered a taxi to go to a local village nd they organised a chauffeur driven car, which was more than 3 times as expenssive as a nomal taxi.
Quality hotel with right attention to detail throughout. Facilities provided were very good. Staff were excellent. Minor point but garden flower beds needed attention! There should be hard pavement from front door to car park as gravel is not good for ladies' heels.
Beautiful ambience with welcoming staff. I was sorry to leave.
The staff was friendly and helpful. The equipment at the fitness center was quite poor.
Best value for money
Quite clean, quite big room, not noisy. The parking for the car in period not summer are free. There is one pc you can use with connection. The room and the spa are a bit shabby.
Clean and comfortable hotel close to the beach. Very helpful and friendly receptionist Because of the people going to the beach there was very limited parking close to the hotel when we arrived mid afternoon. After 20.00 hours parking was available and free until 10.00 next day
The hotel staff were great and helpful The location. The village of Orio is too tuned to Tourists and tries to rip them off.
water program quality of facilities and location
location close to the beach. Poor information on distances to San Sebastian and nearby restaurants. The hotel staff should take a hotel management ond customer service course. The rooms were clean, but the hotel lobby and the hotel grounds outside was in a terrible state, considering our stay was in the high season.
Quality of services, the diner
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
Rosa & Miquel were delightful hosts. The rooms were comfortable and quiet and the surroundings were beautiful. The evening meal we had was home cooked and delicious. A full length mirrot somewhere would have been useful.
Very friendly owner, very beautiful and quiet area, close to major cities, free wifi in public rooms. the walls are very thin and you can hear every noise like flushing a toilet, but there was a "time of absolute silence" between midnight and 8 pm which was nice
Very friendly owners. Everything you need was available.
Very friendly people, they only speak Spanish but do their utmost to make themselves understandable. Room is clean but too small, would recommend not to stay more than 2 nights, there is no tv nor radio and no coffee/tea making facilities. Would like to have facility without extra costs to make coffee/tea. Breakfast was ok but too expensive for what it is.
Quietness, calm environment and the hospitality no TV
Nice and quiet environment. Frendly staff. Poor Communication ability in English.
Lovely setting, room and staff. Space in guest fridge and use of dining room and living room. Hard to find, though that's not unusual in a hilly village. Locals will point the way for you!
A good-sized modern appartment - very clean with very good kitchen facilities. Very friendly hosts. Facilities in the village including great bread and croissants. Possible limitations are that the appartment has no balcony, and the only toilet is not separate to the bathroom. These didn't detract significantly from a very enjoyable stay.
Although a bit lost in the countryside, this is a good place to stay: not too far from the beaches and, if you like walking and hilly countryside, this is for you. The staff were friendly and helpful. A bit difficult to find (Tom Tom ...) on arrival and the owners only speak Spanish and Basque but we coped.
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
very nice clean room with view. extremely friendly hosts. Reasonable price none
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
the location, the style of hotel rooms
Great place but expensive for what it is, well worth a stop though.
visit the surrounding, perfect basis to visit Basque coast
The peace and quiet. It's just a perfect place to be away from the daily noisy life surrounded by wonderful mountains.
Everything was good. The chef of the restaurant is great. You cannot miss a dinner in this restaurant, the "cochinillo" and the "ciervo" are wonderful. I don't have seen the spa.
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Wonderful surprise and the best of all the hotels booked through your service. No.
The whole experience was simply great. Extremely enjoyable. Nothing
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
Está bien, es lo que se espera en esta categoría.
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
i liked the fact that everything was spotlessly clean and very comfortable
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
Very friendly and helpfull staff! beautiful rooms in a very nice little street of Getaria. In our room we could hear the hallway and the stairs quite loudly.
The view was amazing and the staff were very friendly
Fabulous view, great furnishing and carpets in public areas. Breakfast was excellent and all my questions wre answered perfectly in English which was very helpful. My only negative was I could hear every door bang and step on the stairs.
rooms were great. view was great. design was interesting. shower was second rate.horrible. charging for breakfast, especially when paying what we paid for a room, is unappreciated. the lack of nearby parking is not great and navigating that alley was not overly fun (but not huge issues). price-wise, it was also a bit expensive. the website made it seem like there was a restaurant onsite.
Peaceful sea view with easy access to all restaurants. Hotel staff very friendly and helpful. Upgrade to sea view most important.
the hotel was a surprise as its position in a very narrow street gives an awkward first impression but inside it is a beauty. a combination of antique and modern give it a fresh and cozy look. rooms were excellent. then the view at the back is breath taking. the dining room and living room on second floor overlook the atlantic ocean and the greenery, typical of asturias in spain. well worth the stay, pity we could stay only one night. 2 star is a very low rating for this hotel, it deserves more.
Excellent sea views. bright and cheerful in a very charming old seaside fishing port village. Very helpfull staff. Highly recommended.
absolutely everything! More than friendly staff, perfectly clean rooms, ideal design, attention to details, breathtaking views, heaps of facilities, The best hotel i have ever stayed in! -----
amazing location, the sound of waves
The hotel staff were excellent and the seaside views from our room were unbelievable. The town seemed small with little to do at first but with a bit more exploring it was great. Walk to nearby Zaurutz and the Getaria wineries for outstanding views and great exercise.