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weary nice hotel that whent beond my expetations no
The hotel was amazing....very clean, very well kept...the breakfast was extensive and all of the staff were extremely friendly and helpful. Not a thing.
Friendly, very relaxing, cosy and good value for money. Not really
Good manners of staff and quality of food and wine.
Very nice staff, lovely old building and even the booked comfort room was large room. No public internet acess if you do not have your own laptop.
Unique hotel in historic "Chateaux". Interesting art throughout the hotel.
Loved the atmosphere/building and staff very attentive
Personnel is very friendly and extremely helpful. The hotel has excellent atmosphere. Rooms are large, clean and very comfortable, so is the bathroom. Restaurant serves very good dinner and has a fresh and crispy breakfast. One gets real value for money here, price / quality ratio is excellent. Would recommend anyone who has to spend a night in this area to stay in this hotel !
Wonderful location. Excellent room with Coffee/Tea making facility. Woodland walk adjacent to hotel. Friendly and informative staff. My upgrade to a superior room with no extra charge. No aircon in the newer rooms.
Everything apart from our inconsiderate neighbours at 3 in the morning. The room was fantastic, the food was delicious and the staff were great. I have stayed in may high class hotels and this rates as one of the best. We would definately stay again, hopefully when there is not a conference on!! Book a suite, the rooms are superb Just our neighbours in the suite next door
Location and setting, rooms very comfortable, good bathrooms Food overpriced, overcomplicated, and poorly concieved.
Nature around Hotel is really nice. In general Hotel is really good value for money. If you like hotel out of city, in park, with possibilities for walking and bike riding - it's perfect place. Restaurant i think need to be fixed. Breakfast was cute and nice, but for dinner we move out for city restaurants, because local one did not impress us.
Beautiful environment very pleasant staff clean hotel with good facilities The carpet throughout is old fashioned executive room had some damp wallpaper mosquitos heating too high in the restaurant
Ok hotel in nice park. Very quiet and relaxing area. Good breakfast and services. Hotel has seen it's best days. This used to be a fine hotel, but that was long time ago.
The location and pricing are outstanding. Two beds pushed together don't count as a double bed.
The location was convenient and initial facilities looked to be promising on your website. Extensive renovations not mentioned on any of their sites. Allocation of a non-smoking room which had been smoked within. Bottles contained within the mini bar which had been tampered with and their contents replaced with water. Wellness facilities not fully operative, which when mentioned to the staff the response was that they would be addressed on Monday. Generally the decor was tardy and the staff not overly helpful. I was extremely disappointed as to the overall experience.
Wonderful location ovelooking the mill pond with a fountain. Breakfast is excellent, especially when taken on the terrace. The approach to the hotel, across the railway area is a bit daunting, don't let it put you off.
Only stayed one night. Lovely surroundings and views, excellent breakfast and quick and easy departure procedures. Grade this excellent and good value for money.
location,breakfast,and fruitsorbet-fresh.fresh fruits-delicious,we will come back to eat dinner one night,good size pool
the beds, the most comfortable beds I have experienced in recent years. It compared favourably with the Sheriton in Boston which is noted for its comfortable beds; breakfast, location, tranquility,distance from Venlo pets, particularly a dog dribbling and sneezing, although there was not much smoking in public places, I could smell it. Ireland is smoke free, I'm used to the clean atmosphere
We liked the professional and friendly service of the reception, restaurant and bar staff, the decor of the hotel and the room, and the access to the internet.
The room facilities, quietness, location and breakfast
The hotel is professional organised for peoples on business trip. Price/value rate is excellent. (I enjoyed an official published summer discount) Yes. At the reservation was blocked 25 EUR on my account, 10 days before arrival and 8 days before official accepted possibility of cancellation. Nobody was informed about this fact in the crew at arrivel. After arrival was blocked an other 50 EUR. The cancellation of both blocked amount was not automatically, I must ask an additional arrangement. After this affair I never will select Van der Valk Hotel.
The hotel was easy to find,once there it was so nice to be greeted in such a friendly manner.We found only a pleasant and helpfull attitude at the hotel and once again thankyou for a brilliant start to our holiday
Friendly staff en good stay in the hotel. Restaurant food is ok, food is served really quickly which is an advantage. Checking in and out took quite long, this can be improved.
Good standard of comfort, friendly staff and excellent restaurant
When we informed Reception that there was a plug missing from our hand basin, a replacement was provided the next morning. All staff were very pleasant and helpful. We were glad to be on the ground floor as some of our party had physical limitations. No
Good service at reception, non smoking rooms, clean, resenoble prices
Given the price that I paid, I was surprised to find I was staying at such an "upmarket" hotel. The hotel restaraunt was very expensive with no low-cost choices. I would reccommend researching the area on Google maps for alternative eating options. It seemed to me that the TV would cost €22 to use - so you may want to double-check that before using it.
We arrived late, but the staff made us welcome, and made us a lovely meal. Thank you The electric sockets for my hair stylers were under the shelving, and when you are disabled getting on your knees to plug in was not easy.
I asked for a hotel with parking and that is what I got.The hotel had a good sized car-park overlooked by the reception/restaurant/bar area and by the accomodation block.The hotel staff were very friendly and helpful. The hotel was on the edge of the town and an industrial area; but there were bus stops just outside of the hotel, with a good regular ( every 30 mins ) service into the town.
Overnight stay as we were travelling to Germany and it was handy for the autobahn. Excellent value and in a quiet (business) area with car park. The restaurant did a good meal. Would definitely use again worth the bit extra over Etap of which there were none in the area. We were up two flights of stairs, not a problem for us, but worth noting for the infirm. We skipped breakfast as it was expensive.
location, comfort and helpfulness of the staff
friendly, clean, good breakfast double bed had only one large mattress so problems with "roll together " in bed.
flexible in terms of open for registration and seen as a value for money overnight stay on a long trip. It did not have any decafienated coffee which is now universally available
Very friendly staff.
Very clean room and helpful staff
The staff, facilities, food were excellent, and its in a lovely peaceful location
receptionist very helpful Bar service very slow. Sauna not working
Staff very friendly The only two problems we had were, we booked a table for dinner and when we arrived there was no reservation and only one bath towel in the room had to ask for another.
Fantastic location, very quiet, beautiful scenery, helpful staff Food very expensive, no tea and coffee making facilities in the room
Good Value ,food excellent .
Pleasing environment. Nice clean hotel, helpful staff, comfortable rooms. I would bbroadly recommend this hotel.
Good Food,Hotel in excellent condition. Unable to turn heating down,breakfast didnt start early enought.
The exterior condition of the hotel, staff services and friendliness, room comfort were all excellent. The hotel tries hard to provide a great experience and it shows. High ratings for the restaurant as well Everything was fine
Everything - although the quality of this place suits a slightly more interesting location. Even so, we would certainly come back again. [Additionally I will add that this hotel is also suitable for Business conferences etc, although we were not there for that reason.]
The bread tasted a bit old (breakfast saturday & sunday) we also mentioned that at the hotel.
The professionalism of the staff and their willingness to help E.G. I forgot toothpaste and some was found for me. The setting of the hotel near the river and the outside seating is attractive. The food was superb. I think the hotel represented good value for money and an ideal base for anyone visiting Floriade. The only negative thing we found was the length of time we had to wait for the delicious food! Staff need to be slightly quicker to bring the menu and to take orders.
Town centre location was excellent, easy access to Germany were 2 main factors for choosing the hotel. Helpful & freindly reception staff was a great bonus. Only 1 large towel & 1 hand towel for 2 people staying in a double room & no tea/ coffee making facilities
Everything pretty average. Staff friendly and helpful. Very confusing finding way round. Floor 2 rooms were floor 1 on lift and breakfast room in basement and only accessable by lift. Place lacks character ,very functional, felt more like a university dormitorythan a hotel
Please write at least 15 words
Good staff, location. We left hotel at 5 a.m. and night portier prepare breakfast at this time. Thanks Poor decoration, very poor
ExcelHotel in ideal situation, everything within short walking distance.
Clean, comfortable, convenient
The big wall window facing the courtyard
In the center of town, each floor a different theme, basic but good
location,helpful stafff,close proximity of station, parking arrangements
great location in town very helpful staff comfortable bed breakfast basic but ok
The location was ideal for the purpose of my trip The hotel was good. Signs for parking & hotel guests could be better
We liked the hotel and the surroundings. Maybe they can inprove theit breakfast.
The personnel were very friendly and we've got a great time there. The hotel and the surroundings are very quiet and nice. The WiFi connection is very very poor. Strichtly enough for browsing, but using skype is very troublesome.
Excellent accommodation, staff & food
Helpful and friendly assistance from all, excellent food in the restaurant.
Very friendly atmosphere, wifi very useful, perfect place to stop on way to other countries We had no dislikes
The purpose of our staying at this hotel was for us to visit Bruggen and we found it to be convenient for this purpose. Should we ever wish to visit Bruggen again in the future we would certainly use this hotel again. We navigated straight to Beesel only to find there was no name on the outside of the hotel.
Breakfast was included The light in the room was too low and I kept banging my head on it. The man said he would move it.
I like the breakfast and the dinner of the restaurant. The surroundings are lovely forest. There was no refregigator and toothpaste in the room.
Good value, good sized rooms, free WiFi, plentiful free parking, good food at the restaurant - sometimes live music or a footy match in the bar area, decent breakfast.
Down to earth staff! The rooms at a bit dated, but very good value
nothing , the hotel has no activities at all and the entrance to the family room through the resturance is completly wrong no frige , has small tv with no privicy in the room with garage view.
Comfortable beds and a good breakfast. The room was poorly laid out with a ridiculously small wardrobe/hanging space. Breakfast didn't include enough fruit.
Friendly, helpful staff, great breakfast with, among other choices, scrambled eggs and crispy bacon.
Very convenient for the station and town centre (overnight stop on the way from Harwich to Switzerland by train).
very nice hotel,good location,nice clean rooms.
Within 100 mtrs of the railway station A little bit old fashioned.
Quiet, conveniently located and well priced Unsafe plug in bathroom
The friendliness and helpfulness of the staff No concerns
I have food allergies & the staff ehlped me out(very-sweet). Thank you so much. Nope , everyone was so nice.
All you needed, in a basic package. Had to pay for WiFi. Also, there was a door somewhere which, when it banged, shook the whole room, including the floor!
The room is very small for two, also everything is very old... Breakfast should be improved! So I think it is quite expensive without any comfort!
Good location, very nice personnel, quite quiet, good place to take excursion thrue picturesque ald town.
A great hotel in the city center. A very good value for a good price.
Wonderful atmosphere of the hotel, unique decor, so refreshing compared to hotel chains. Big room, big bathroom, comfortable beds, very clean. Lovely brasserie, reasonably priced. Charming village, very close to beautiful forrest. The breakfast is dissapointing. We didn't mind not having a proper buffet, but the annoying thing was bread basket, per person 2 paper-thin pieces of supermarket bread + 2 mini rolls. With a lovely bakery around the corner, at least the bread could have been better.
The whole ambience of the place was very good and relaxed No no no
Very friendly efficient staff
Staff welcoming and friendly. Beds good. Restaurant food excellent. Little bit noisy at 4:14am when the local night club shut.
it was cheap The hotel is situated in a very noicy area, lot of bars, a discotheque
Good restaurant (brasserie), helpful staff, very good food Hard to find the small town where hotel was located - very confusing road signs