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|Value for money||5.9|
|Distance to city center||1.7 mi|
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Staff was kind
Was in remodelation
The view to the lagoon and the staff were nice and attentive all times.
To me the room was fairly small for a couple. Didnt like the mold smell. The sheets looked and felt dirty i dont know if it was the humidity but they felt wet too.The building in and out needs cleaning, or painting.
Property and staff were really nice. Don’t share the complaints of other reviews that say that no one is around. View from property is really nice, on top, they have a small tower that provides an even better view for both sunrise and sunset. Offers kayaks and sailing tours (did the first, not the latter, and really enjoyed going on the lake). Considering that most places with direct lake access are quite expensive you get a lot for the money
We got the last private room available which was rather small (2,5x3m + 1x1,5m bathroom). I assume it was barely occupied so that’s why it wasn’t the most tidiest. Would stay here again though if other rooms look better (didn’t check) Food was rather pricey but that’s what you get when you stay at a hotel outside is the city. Breakfast was included and okay.
Absent staff, dirty pool, constant waiting, no restaurant. No attempt to remedy issues.
Apart from that everything was lovely.
I would have loved hand made flour tortillas instead of pancakes for breakfast.
Hotel Villa Esmeralda has a restaurant, outdoor swimming pool, a bar and shared lounge in Bacalar. Among the various facilities of this property are a garden and a private beach area. There is a sun terrace and guests can make use of free WiFi and free private parking. At the hotel, every room comes with a patio. At Hotel Villa Esmeralda, rooms are equipped with a private bathroom with a shower. A à la carte breakfast is available each morning at the accommodation. The area is popular for cycling, and bike hire is available at Hotel Villa Esmeralda. Staff speak English and Spanish at the reception. Chetumal is 37 km from the hotel, while Corozal is 45 km from the property. The nearest airport is Chetumal International Airport, 33 km from Hotel Villa Esmeralda.
based on 537 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel Villa Esmeralda
Where is Hotel Villa Esmeralda located?
Hotel Villa Esmeralda is located at Boulevard Costero de Bacalar Sur Lt-806 Mz- 5, 1.7 miles from the center of Bacalar. Fuerte de San Felipe is the closest landmark to Hotel Villa Esmeralda.
When is check-in time and check-out time at Hotel Villa Esmeralda?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Villa Esmeralda.
Does Hotel Villa Esmeralda offer free Wi-Fi?
Yes, Hotel Villa Esmeralda offers free Wi-Fi.
Does Hotel Villa Esmeralda offer free parking?
Yes, Hotel Villa Esmeralda offers free parking.
Does Hotel Villa Esmeralda offer free airport shuttle service?
No, Hotel Villa Esmeralda does not offer free airport shuttle service.
How far is Hotel Villa Esmeralda from the airport?
Hotel Villa Esmeralda is 11.7 miles from Chetumal. Hotel Villa Esmeralda is 19.1 miles from Corozal.
Does Hotel Villa Esmeralda have a pool?
Yes, Hotel Villa Esmeralda has a pool onsite.
Most Popular Landmarks
- Fuerte de San Felipe 1.6 mi