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close to ski resort and to city, good standard of the room, nice breakfast, location with nice views
Great cuisine and the room was very comfortable. At the time of our stay there was a building of the wellness part and congres hall happening. The works began every day at 7:30 in the morning, so no possibility to sleep longer in rooms with windows to the back.
Good meal, nice place, rooms are a bit tired
It was sort of fairytale. Apartments is just amazing. The dinner near fireplace... Want to get back in this place!! Poor breakfast.
Service was not 5*. Breakfast was sometimes poor.
All the charm of a real castle, plus modern conveniences. The owner is in residence and is extremely nice.
Castle experience was fun. Spacious rooms. Night reception staff was between weird and spooky. Facilities (e.g. soap, sugar, coffee) was of very low standard. We got a twin room instead of the double we booked. No elevator makes luggage handling complicated (in the dark). You get 3 keys - room, hallways, and main gate.
The castle experience Beds were incredibly uncomfortable, cheap soap, cheap shampoo and very very dark surroundings. Hotel signange was difficult to observe during night time. The surrounding area (immediate town) had no attractions to offer. A rather lengthy drive was required to enjoy attractions. If going there during summer, would recommend a hotel closer to the main attractions. The old castle experince is not what we came to expect.
Architecture of hotel was interesting combining the old with the new.Breakfast was varied and of good quality. Dinner was equally good. Lack of consistancy over our 2 night stay. Eg.sheets on our bed were of an unpleasant brown felt-like nature( like a mattress protector.) whilst ,the next door empty room had white "normal" type. When mentioned at reception ,was told "I could take the sheet from next door and remake our bed ! They, then did say we could move into another room as the sheets were all different !. The bottled water in the room required a bottle opener , which was not provided.There an elaborate series of locked corridor doors for which we had a key, surely a fire risk , and reception was locked at 6 pm. Car parking gate security only sometimes worked, due to the exposed wiring.
The majestic old castle ruins incorporated into modern the added structure create an unusual atmosphere and setting. The hotel gives a picture of local nobility live style in the past. Worth to experience.
tranquility, food, private swimming pool
The hotel is reconstruction of the real castle. It was impressed and a special experience. Large room and interior decorated with antiques and portraits... Good for wandering out side nearby.
unusual location hotel built into the side of an old castle...breakfast good... a bit "tired." low lighting...somewhat depressing....
location, comfort environment sometimes staff could be more professional and polite, wellness that is not included in room price was partialy closed althrough I payed full price, prices on menu sometimes differ from that one on your bill
Very good location, right on the ski slope. Pleasant rooms, nice staff. For a 4-star hotel the shower head was ridiculous: cheap plastic, with multiple cracks, water spraying in all directions.
location, food,3*rooms terrible reception service
Excellent mountain top location and the leisure facilities are superb (2 hot tubs, canadian bath, steam room, sauna, massage, pool and cold plunge pool.The food was excellent, get the sausage soup! There is a charge to use the pool and leisure facilities (150 slovak) you do get value for money from this, but I was a little shocked because when I booked a hotel with a pool I presumed it would be part of the price.
well run Quality Hotel, no need to leave to look for any services there was all you needed at hand. Location would be briliant in Winter, but in Sumer it is right out of the way, due to the surounding forrist you can not see any of the area!
perfect time ... great location I had very bad room with window on the reception desk
Easy to find the location, good parking place in the hotel area, immediate contact and reply when booking a room. Not easy to find the restaurant (plus 1. floor is in fact 3 floors under the lobby), very poor choice of the TV channels.
Nature. There is no "reseption" shild in the lift and that is not really funny, beacuse reception placed on 3 s floor. After a long drive my stupidity being increased and I needed help to find reception desk going back from my room. :-)
1.location.2.big rooms **** with balcony 3.free parking 4. excellent restaurant for breakfast and dinner 5 .free internet in public area no chairs and table on balcony , no daily change of sheets
The staff were wonderfull, very friendly and accomodating. I was very impressed and pleased overall. Check out time is too early - not acceptable when traveling
Staff were friendly, meals very reasonable, cheap Very remote
It was really excellent! Nicely furnished which make a good ambiance, clean. Food was very tasty.
Nice pansion with good transport, in the middle of the willage with view of the mountains, good value for the money.
The grounds and outside yard and patio were beautiful. the room was nice and quiet. Our reservation was lost or never received, and the hotel staff spoke very little English. The internet did not work well.
The hotel was very, very clean, our room had a beautiful view, towards the mountain, with a small sitting area next to our room. We had breakfast as well as supper at the Hotel and it was inexpensive. I will recommend this holiday anytime, and also fr families with children, We had a bit of a problem with the language but that was a minor.
It was nice and cosy, stuff was very friendly and helpful.