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The owners and all the staff were very friendly and helpful. Breakfast was superb and the rooms large, comfortable and extremely clean. This is a very relaxing place to stay and the hotel is located within a very picturesque part of town. The design of the bedrooms and communal rooms is very cleverly done.
The staff were very kind and friendly. The hotel has been beautifully renovated and incorporated some quirky elements from its past history as a former school. It's well situated to the Winterberg ski area. The restaurant is also very nice and served typical German food. The only downside, as a non-pork eater (or vegetarian) is that you are slightly limited in terms of food options.
staff, flexibility ( could not make it to arrive before 18.00 , but after a phonecall, no problem to arrive later ( 21.15 ). There was even a light meal ready ! )
very friendly people and very good situation for wandering and or biking. Good breakfest and the room was clean and not to small We liked it but the hotel is situated very offside the "village"