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Super friendly, helpful, pleasant staff. Excellent meal (even though I arrived late). I can't think of any bad points. However, I do recommend that you call the hotel for instructions on how to program your gps and / or print off a map from Google. Apparently many gps systems (including mine) have problems.
Very unique setting on the edge of a forest with several walking paths. Spectacular view across the countryside.
Clean, well run, easy check-in /out. Food food and service
Excellent location. Reasonable price No phone in the room.
Very convenient location to rail station, shopping, thermal baths, and the city centre. Very efficient front desk service, calming decor and comfortable lobby.
Conviently located and affordable.
It was conveniently located and fairly easy to find. I also liked their energy saving technique of using the key card to activate the room electricity. I didn't like the extra expenses of overnight parking and breakfast. There is no where to park except in the attached parking garage. The discount offered by the hotel to park there was negligible. The breakfast, although very good, was too expensive for what was offered. When checking in, the staff does not inform you of little things, like purchasing the parking discount before you park or using your key card to activate the electricity. It would have saved me from having to figure it out on my own.
Convenient to downtown, shopping and train station. Internet access in room and good breakfast.
Modern design, w/great work of space, a queen size bed, and a totally new & fresh vibe to the room w/a nice view looking down the street to downtown Wiesbaden. Location was super close to the train station as well. Breakfast was tasty too!! Great place w/an exceptionally great price!! Thank you Motel One, I'll use you again!! Have already spread the word to my daughter whom wants to come in August next year.
The staff was sometimes really not proffessional and made the impression like they can not handle the reservation from booking.com. We had almost every day a new problem. The breakfast was simple and the place for so many guests was to small.
location, price, and the room was pretty nice too. that there was not one phone for customers on the premises. and that the doors did not have peep holes.
Close to the main train station
Excellent location, simple but stylish hotel, clean..perfect !!
The cleaniness of the room and the excellent buffet breakfast.
Excellent location, clean and quite spacious rooms, good breakfast selection. Underground parking lot with direct access to the motel. Lady at the reception desk was not particularly courteous.
comfortable bed and pillows no free wifi in room
Absolutely nothing appealed to me. The staff (especially reservations and management) were arrogant and inflexible.
Very wide range of choices for breakfast. During night, there are only a few staffs available. Due to this fact the service required was delayed so much.
welness club the staff in reception was not helpful at all
location cheap foam pillows not down like elsewhere in Europe
The comfort of our room (junior suite) and the location to explore the delights of Wiesbaden. I was a little disappointed that the breakfast buffet was not staffed particularly around the cooking area. I would have liked an omelette.
Proximity to rail station and old town
Large business hotel near main railway station and 10 minute walk to main shopping area. Free internet at reception, if you can cope with the screen a long way from the keyboard and at a 90 degree angle. It would have been appreciated if anyone at reception had actually smiled at me at any point. The check-in and check-out was fast and efficient but near robotic. No eye contact, no welcome when I arrived, no "did you have a nice stay" when I left. The food in their expensive restaurant was strangely disappointing and all the staff had vanished when I came to leave. They do not replace used glasses in the room.
The room is new and clean. And it is not far from the station. The coffee machine is very dirty. I am not dare to use it.
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
Highly recommended, excellent breakfast & restaurant.
Beautiful hotel No airconditioning
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
good location, very expensive breakfast
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
not the monwy worth it:
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
elegent and luxury hotel with a reasonable price the access to the spa very complicated
Buffet (incl. F/L/D) provided food is worse. But the another restaurant is good which located in E/floor.
We were entirely content with the service, hotel facilities, etc. Only one thing: breakfast price was a bit expensive.
Nothing of note, clean, comfortable, did the job, an overnight stay
Far Away from Frankfurt, no Internet, too expansive(Prise exklusive breackfast)
Very close to highway!
staff was very friendly and efficient pillows on bed could be better; internet access too expensive, could be free nowadays!!
The hotel was great! Very clean and comfortable. No pool!!!!
Free internet service.Quiet and relaxing
Price and comfortable hotel. Very close to A3. It was an excellent start of our holidays. I would like to see a clear route description from the A3
Friendly helpful staff...very spacious, very clean rooms. Ideal for my disabled Nan with the shower at floor level. Unfortunately the pool opening hours are not great...it was just after 6pm local time when we arrived and after a well deserved beer I found that after 7 hours of travelling I couldn't take my daughter for the promised swim
breakfast swimming pool out of order
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
It was just nice
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Locaition. Building.breakfast.facilities at the room Cleaning of the room
the position and charm of the hotel. Excellent breakfast buffet.
Close to town.
Very good breakfast and and the hotel beeing situated in middle of the town
Spacious room in quiet surrounding just minutes from the city centre
Breakfast was great; Beer Garten was a nice oasis 'hide-away' right in the city; Very attentive staff, and on our 2nd visit, got us a room with a softer bed when requested; Fun 'town-square' pedestrian area w/ yummy outside cafes, street performers,shops etc...w/in close walking distance just downhill from the hotel. Only ~ 20+ mins from the Frankfurt airport, great 1st nite (and last nite) vaca accomodations. They even offered a computer in the lobby for guests to use @ no chg. (w/ modern, fast software... Note: the keyboards in Europe are a bit different than in U.S.). A ramp on one side of the front entry stairs would help w/ luggage & people w/ mobility issues....and we allways wish for more grab bars & bathmats in European hotels.
Efficient staff, comfortable room
All of the Hotel staff were friendly and extremely helpfull. The Oranien is in the centre of town and as a disabled person, I found the location ideal. We were not aware that the hotel restaurant was closed on Sundays, which meant we had to go out in rather unclement weather to look for somewhere else to eat. We don't think there was any mention of this on your site.
When we enquired about a day trip the help we received from the reception staff, Mrs Thomas, was excellent, even better than the towns tourist information centre. Also the access to the internet was free and easy
good personnel, clean rooms and quiet to pay extra for the outside parklot
It a treat that we plan to give ourselves as we travel to Europe each year. It is a true joy and worth every penny.
Nice atmospher & friendly staff Try to avoid a GF room as the courtyard can be noisy until late in the evening
Friendly staff, nice restaurant, lovely location
service and excellent food no
Everything was very good, but we particularly appreciated the excellent, amiable service, the comfortable room, the delicious meals in the restaurant and the attention to detail. All the staff worked as a team to make our stay enjoyable.
the charme not applicable
very friedly staff, beautiful hotel in old building
the area no
The staff were very friendly, after a tough day it was a pleasant arrival!
the room was suburd (we stayed in 706) when checking in the personnel was not really friendly. they spoke to you without looking at you. at the reservation we ask for a children's bed, and when we got to our room, late at night, the bed was standing outside the hall. not even in our room!
near to dkd hospital no
Clean, nice staff, rich breakfasts, comfortable dining room A few more stairs from garage to the lobby (i.e. no lift)
Style from 70th, but comfortable and fair price. Quiet location, easy parking. indoor parking stink. Just park outside.
the balcony some of the reception staff
Hotel staff was exeptionally kind and helpful.
the quiet neiborhood , parking availabilities, very good breakfast, nice staff, the entrance of minibar girl during the stay to check the minibar.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Beautiful location but the rooms require upgrade. There isno minimal luxary..
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
The fact that was really located within a castle The size of the beds- they were way too small
Very friendly and helpful staff, service orientated
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
Location within pedestrian area of Limburg
Great central location and helpful staff.
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
Helpful reception loaned me a map. Rip off internet charges in the rooms
The hotel was very peaceful and relaxing. The staff were very helpful. Booking website said that the hotel was 7.5km from Kronberg - it was more than double this distance.
This was advertizet as ski hotel but there was no skiing