Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
The service was very efficient without being effusive. Minimal toiletries.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
hotel staff was very nice :) more equipments for gym would be appreciated
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
room was old, but clean and confortable enough.
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
It was just nice
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
breakfast swimming pool out of order
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Locaition. Building.breakfast.facilities at the room Cleaning of the room
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
It's the second time in this hotel for me.Great location and nice and quite.There is a restaurant next door offer Great schnitzel!!!! Highly recommend!
The reataurant was great! I woke up at 2:00am to use the bathroom and we had no electricity. It was so dark,we couldn't see at all. Tried the phone, but no one answered.
The location to the Frankfurt airport was excellent - only 15 minutes away and all autobahn. Also the hotel was right off the autobahn, but still quiet. Parking was behind the hotel with no door to the back so you had to walk all the way around the hotel to the front door - this wouldn't be too bad except it was pouring rain!
rate is not so expensive; free WI FI at the lobby; shoe brushing machine at the lobby; next to highway and convenient if need to go to airport/Frankfurt by car difficult to locate the hotel when we drove on the road.
This hotel was over priced! The restuarant & bar was closed on our nights stay because of a wedding - the receptionist did not know about that. At 5am the fire alarm went off, we could not contact the duty person as no night reception. Someone phoned the police & fire brigade. After 30 minutes of the alarm sounding fire brigade had not arrived nor staff. We had paid the previous evening as we were due to leave sharp after breakfast but gave up & left 5.30am. Unfortunately in our hurry to evacuate the building I did not pick up a feedback form but will try to contact the company about their poor procedures. The location of the hotel was on an industrial estate not in the town.
the room was pretty big. also the bathroom was ok. very far from the city itself, 20 minutes by bus, hard to reach without a car. it's more a highway hotel than a city hotel.
Hotel advertised as "international", but lady at reception desk didn't speak English.
The hotel was very conveniently located for our travel purpose. The room was clean & comfortable. The check-in personnel were very friendly & the breakfast buffet was great.
Bathroom was extreamy small...shower was even smaller. No signs in front to identify the the EuroHotel!
Near my business The restaurant menu is limited - ok if you like schnitzel!
the hotel did not except the American VAT form.
Clean and efficient staff. Good restaurant.
Spend next to nothing, get everything you need in a room. No complaints.
The restaurant was excellent. The parking lots are far to small and very unpractical
The room is big and the beds are comfrotable The breakfast was not that great, also the room had No hot water after midnight which was very inconvienient, the room was too warm
Wiesbaden is lovely town. Location and surrounding atmosphere of hotel is also good.
close to the station and to the restaurant area, friendly and helpful staff. The restaurant next to the hotel(belong to the hotel) Rossini was one of the best Italian restaurant I have ever been.Don't miss their fish soup the room we were given was a smoker's room. they chaged for us the next day though. There are any steps to the room difficult when you have lauggage with you.
food was good di d not sleep well Traffic was to much.Also it was not warm enough with a thin duvet,there shold be another one in the cuboard
Noisy bed, no english tv channels
Our room and bathroom were on the larger side for a European hotel. Breakfast buffet had both hot and cold items-very nice. All staff was extremely friendly and helpful. This hotel is in a beautiful building, very well located to shopping and scenic locations.
I had asked for de luxe double room, and l got a suite, which l was very impressed with, especially as l was meeting some new people. It was an excellent start. Good breakfast The suite was great, but the bathroom was badly designed, especially the shower, and the water temperature was never very hot.
very near to the railway station, sleepy village, fresh bread
The room was simple but comfortable, the price and location were excellent There was a problem with the internet connection and the signal was weak, but they responded to complaints as best they could
Staff was friendly, 1 minute walk from the S Bahn (train) and quiet. They had printed signs on the refrigerator about the prices of the drinks - right before checkout, the sticker was removed and my total drink prices were 5 euros more than the printed price.
A quite, very relaxed place. The breakfast was simple but sufficient and plentiful- range of cereals, cold meats, cheeses, yoghurts, spreads, bread and fruit. The Couple running the hotel are friendly and helpful. Wireless was very useful and worked really well. Very, very close to Kronberg train station and 25 minutes by train to Frankfurt. Tea & Coffee making facilities in the room would have been a nice extra ! But there was a mini bar/fridge.
Hotel is close to downtown and the s Bahn train system. Breakfast was good. Requested non smoking room bust ended up with smoking room. At least the windows opened to help the situation
We found the hotel comfortable and very interesting. The staff are very friendly and helpful. An excellent quiet location. Just a 2 min walk and take the train to Frankfurt which is very convenient. Better than staying in Frankfurt.Lots of nice restaurants closeby.The WiFi works well.
Very convenient to the town. Staff was most excellent.
The staff was extremely nice and polite. Quiet area and close to Frankfurt airport.
I loved everything in this hotel, but mainly its peaceful and room, that make me feel very relaxed. Staff was so nice and having breakfast listening classical music was so good.
Good location(very close to S-bahn station),Clean room,good breakfast,nice hotel service
Clean, nice staff, rich breakfasts, comfortable dining room A few more stairs from garage to the lobby (i.e. no lift)
the area no
the room was suburd (we stayed in 706) when checking in the personnel was not really friendly. they spoke to you without looking at you. at the reservation we ask for a children's bed, and when we got to our room, late at night, the bed was standing outside the hall. not even in our room!
The staff were very friendly, after a tough day it was a pleasant arrival!
the quiet neiborhood , parking availabilities, very good breakfast, nice staff, the entrance of minibar girl during the stay to check the minibar.
Hotel staff was exeptionally kind and helpful.
the balcony some of the reception staff
Style from 70th, but comfortable and fair price. Quiet location, easy parking. indoor parking stink. Just park outside.
near to dkd hospital no
Very close to highway!
Far Away from Frankfurt, no Internet, too expansive(Prise exklusive breackfast)
Buffet (incl. F/L/D) provided food is worse. But the another restaurant is good which located in E/floor.
Price and comfortable hotel. Very close to A3. It was an excellent start of our holidays. I would like to see a clear route description from the A3
The hotel was great! Very clean and comfortable. No pool!!!!
Friendly helpful staff...very spacious, very clean rooms. Ideal for my disabled Nan with the shower at floor level. Unfortunately the pool opening hours are not great...it was just after 6pm local time when we arrived and after a well deserved beer I found that after 7 hours of travelling I couldn't take my daughter for the promised swim
staff was very friendly and efficient pillows on bed could be better; internet access too expensive, could be free nowadays!!
We were entirely content with the service, hotel facilities, etc. Only one thing: breakfast price was a bit expensive.
Free internet service.Quiet and relaxing
Nothing of note, clean, comfortable, did the job, an overnight stay
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
Highly recommended, excellent breakfast & restaurant.
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
Beautiful hotel No airconditioning
We were warmly welcomed and made to feel very comfortable. The accomodations were fine; the decor of the dining rooms and the hotel in general were excellent. The vicinity of the hotel is very interesting, particularly the ruins of Schloss Hohenstein. There was nothing we did not like.
Vaue for th mone, good location, clean.
the shower was small and the water exit in the shower was annoying
very nice stay. everyone was very helpful and allowed us early check in as rest of my group was flying in from jakarta over night and arrived at 06.30
A very friendly hotel staff that did not mind our two active children. The room was large and comfortable
Very nice and large room
Quiet, restful setting with large rooms. About 1 hour drive to Frankfurt aM airport.
The host was very friendly. did her best to speak English. Breakfast and Dinner were very good Would like to stay again, and has referred hotel, to friends and family in the Netherlands. Maybe have Menu printed in English would be helpful, but not necessary.
Friendly atmosphere, picturesque location Nylon carpets, no tv or internet in rooms.
The owners were kind, helpful and very accomodating. The facilities were clean and charming. The setting in a forest area in view of a castle added to the charm. I hope to stay again in the future.
everithing was on the high level
Quality of the towels could be better
Very comfortable and clean and warm room. Friendly and attentive staff.
A very comfortable country hotel A large coach party absorbed much of the staff attention at dinner and breakfast.
Large room and good restaurant with friendly staff.Good breakfast.
Please write at least 15 words
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
Ease of finding & parking: close to town.
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Beautiful historic City
Friendly hotel ideal for families very close to the centre.
Staff were very helpful
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
The very quiet location: we could have a proper night's rest. We also liked the shower: excellent layout, spacious, better than any hotel I ever stayed in. We would have liked to have a table in the room.
Easy access, good location, friendly, clean Beds not very comfortable, very simple breakfast
Owner was helpful and friendly No water or drinks in room, and we arrived after reception closed so could not access any after a long drive.
We had a very pleasant stay and found Mr Muller most attentive he had the added bonus of speaking perfect English. The hotel was Clean Modern and provided a Good continental breakfast. There are 2 very good restaurants just a 5 minute walk away and a couple more within 20 minutes. I would stay again if I’m out that way.
easy to find and near autobahn. overpriced bearing in kind location and facilities, compared with others in area. No food available in evening and nearest restaurant a long walk or a drive away.
A very friendly owner who spoke English like a native!! very hospitable
Good clean room, nice view. Good liocation. Mattress may have been a bit more firmly.
Breakfast, helpful staff, nearby walking paths, good restaurants and supermarkets in nearby town Wireless internet did not work for me, no elevator
Easy access to town center. Too hot. Too noisy. No parking available, even if it says so on the website.
the best reception's staff i've ever met -
Location, comfortable beds, nice showers
I enjoyed the comfortable bed, the tea and the room not being too small. The breakfast was very good although the breakfast hall was rather small. The walls were very thin and noise from the neighbouring room disturbed my sleep. Better sound proofness please!
We enjoyed the quaint and modern concept of the hotel. It was a really homely experience for us. The breakfast was good and they had very good and able personnel. Location wise, it is well priced to be right where the old city is. Most of the sights of Wiesbaden is easily accessed by foot and buses from the hotel.
Staff is very nice and helpful. Location is very good
The room was pretty small, but it was expected
concert of Placido Domingo, excellent restaurants in city centre
This is the best local owned hotel I have ever stayed in. The staff is exceptionally helpful and they helped me feel like a local. It is a great location for shopping in the pedestrian area, and visiting the church, park, and spas. Internet was free and they had free calling to many countries.
just in the center of an old german village with lots of history, very beautiful pedestrain area and good restaurants (local, italian, mexican, spanish). Good breakfast with everything someone would like to see. more a personal thing - i do not like carpets in a hotel room as those are difficult to clean and i have always the feeling that they are dirty somehow (no indication though).
badkamer was super klein!
This is a welcoming, family run hotel. It is clean, comfortable and good value for money. The staff are very friendly and go that extra mile to ensure an enjoyable stay. It is nicely located among the bars and restaurants in the town centre and I would certainly recommend this hotel.
nice Staff, very good breakfast it was a little expencive
Staff were excellent!
Kronberg is a nice little town and is convenient in so far as proximity to FFM and selection of restaurants etc. The hotel is close to both bus and rail infrastructure and is in a nice position. Some of the staff tried very hard, especially one young lady from Namibia who went out of her way to make breakfast a pleasant experience. The room price was very expensive in relation to the experience and facilities offered and will deter us from staying there next time - this will also influence many of our business associates who rely on our recommendations. In comparison to another hotel where we stayed during the our visit, the breakfast food selection was extremely small and not nearly of the same quality. The bar was also below standard for the rating of the hotel.
We liked the town of Kronberg very much. We had wonderful walks around the town and the parks.
Room was clean No aiir conditioning so room and public areas unbearably hot. Were not allowed to sit in the garden with a cold drink after 10 PM - ridiculous. Breakfast was very limited.
The front desk person was very helpful and friendly
offered space to enjoy a late evening drink
Staff were very friendly and helpful and spoke good English. Breakfast was very good. The accommodation is very basic. There was only one "straight" chair and no glasses apart from the 2 plastic ones in the bathroom. However, when asked the desk clerk cheerfully provided 2 glasses and brought up another "straight" chair (not very comfortable, but at least we could both sit down at the same time.)
Easy to find and staff was very helpful.
They didn't accept discount offered by Booking.com. Also breakfast is too expensive (8 EUR) and Internet is offered for additional fee
It was a very clean,light and airy hotel with very helpful staff. We had booked 2 non smoking rooms and one of the rooms had clearly had smokers in it. Even with opening the windows the smell still remained.
Breakfast was very good, the staft was freindly and spoke english and also there was lots of room for parking. The mattresses needs replacing.
Are plane was delayed and we arrived at the hotel at 1.00am . The hotel was locked when we arrived and we couldn't find any staff. We had to go to the Ibis Hotel in the city centre and the porter there managed to find out night porter in another hotel. He had left our keys in the post box and had gone for a pint with one of his friends. Despite this 2 hour delay in getting into our hotel, it is ok The hotel closing at mid night
Good breakfast, helpful staff.