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Friendliness of staff and helpfulness of staff. They were responsive to our needs. Close to bus stop where many trips could start from.
Nice hotel in an old-fashioned building. Very good breakfast.
Nice and clean hotel.Very good breakfast.
In morning good breakfast in evening good dinner and sauna
We have stayed at this hotel on a number of occassions now. Fantastic winding roads whether you drive a motor/mountain bike or car. Friendly and attentive multi-lingual staff have made us feel like one of the family every time we stayed. Lovely hotel serving traditional German quisine, and they have fitted a new sauna and massage room since our last stay. We highly recommend this hotel.
Very friendly, efficiently run hotel close to the centre of one of the nicest small towns of the Harz. An excellent breakfast to start the day and great views from the balconies. Great value for money, would definitely stay here again!
Nice family-run pension in a pictoresque and quiet town. The rate is quite fair. Spa and relax is proposed for extra payment.
The staff were very helpful. Although they did not speak English, everyone was patient and persistent enough to get the meaning across. We enjoyed touring the area during the day and then came back for a refreshing swim in the indoor pool; a nice surprise in such a small facility
The staff were very friendly. The swimming pool was lovely and helped us to relax. Very clean and comfortable rooms. Even offered drinks at reasonable rates in the family room.
We have a good rooms with the needed silence and services. A understand from wep that it is for 6 person and in the praxis there was two double bed. (and we was three men)
The owners were very freindly and the facilities were excellent for the money i paid! Would recommend to all!
You get little bit more than you paid for. I do recomend this hotel. We have chosen the summer 40m2 apartament. There was a fully equipped kitchen (no dishwasher only). Booking.com did not inform me (before reservation) that they will charge me extra 25 Euro for cleaning after my checkout. This information I received only after reservation. No more complains.
We stayed in an apartment away from the hotel which was clean enough and provided everything needed, the swimming pool as a great facility for families. Be aware if booking with booking.com as we booked for 6 people but when we arrived the hotel only had a reservation for 4 and tried to charge us extra for the other 2! So print of your booking and take it as proof! We was put into a 2 bedroom apartment when I had booked the 3 bed because I didn't have the paperwork!
The hotel is in a nice picturesque village. Free public parking is available. We had nice big rooms. We were staying in one of the hotel's apartments. Even so, one would expect to find some basic necessities such as for example soap in the bathroom, which was missing. Unfortunately, the hotel managment also has the tendency to charge you more than what was previously indicated on the booking.com site.
The flat was big and comfortable.There was an indoor pool which was good for the kids.
good location, easy to get to. quiet. evening bar food excellent i had booked this hotel as a wellness hotel, however, the facilities were difficult to access and had to be booked in advance. would not recommend this hotel as wellness/ spa break. as this was the main reason for choosing this hotel i was disappointed. disappointing breakfast choice
Very nice people and quality food in the restaurant at a reasonable price. There not many choices for the breakfast
Lerbach is a very quiet rural area and great for a quiet break with scenic walks in the hills almost from the door. The hotel was well appointed, rooms large with nice views of the surrounding hills. In the evening the restaurant was busy and we had trouble finding a table - were told we should have reserved but nobody gave us any information on check in. Found breakfast and spa times from room information.
it's ok. the hotel staff is very nice. food is ok, rooms are clean. nothing to complain.
The way the staff receives the guests
very friendly and helpful staff with a substantial breakfast,clean and comfortable bedroom with a balcony,a quiet small town location with restaurants nearby.
quiet and nice area, it was nice but next time I would try something else
The room was pretty big and te breakfast abundant. Parking lot too small
Pleasant ambience; neat and tidy. Very noisy, cracking floors.
The oldstyle german atmosphere in the hotel
Cheap, clean with friendly staff.