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The place, the spa facilities, the view, the spacious room, the food, the reception, the proximity to the Baderhaus On the whole all was good
Magnificent location with gardens and riverside walks with vinyards above. Excellent hot and cold breakfast buffet. Exceptionally quick check-in and efficient reception. Poorly equipped bedroom: mean thin towels, no robes, no mini-bar or refridgerator, tiny uncomfortable pillows.
Spa facilities, restaurant, location.
Comfortable rooms and very helpful staff. No
Very relaxed feel to the hotel, open almost 24 hours, easy to come in and out, the staff were always there and very helpful, the location is central to everywhere but quiet Free internet access would be ideal
Classical hotel nicely located in a park with free access to thermal pool. In addition, there's a bathing house with sauna's next to the hotel. Breakfast is excellent and paid parking is in front of the hotel. Since I did not like the single room they gave me, I received a free upgrade to a double room. The hotel is not very new and that includes the rooms - has it's charm though. Wifi should be free in my opinion.
Very quiet hotel with wonderful location, thermal baths and good breakfast. There was no fridge or minibar in the room.
Good location, surrounded with river and the park which is nice for the kids to run around but wish there is a play ground in the park. nice walking path up to the vineyard. walking distance to the centre. Good buffet breakfast, free access to adjacent thermal bath. in hotel spa centre, clean and quiet room. There wasn't an outdoor/indoor play ground area for the kids. No free internet access.
Breakfast We stayed next to dogs that barked for hours while the owners were out.Staff said there was nothing they could do.They said it wasn't there fault!I have a responsibility to pay the bill and they have a responsibility to give a relaxing atmosphere. They didn't keep their end of the bargain and offered no reduction as a way of saying sorry.I left a comment card and send an e-mail but no response!!
Comfortable room, free internet connection, very well situated
Family run with friendly and helpful staff. Good but limited menu. Close to pedestrian zone with own parking.
excellent food, nice staff, good location. The room was small (rooms for 1 person use to be small) but very clean, comfortable and with a nice view.
Your staff was very helpful..and friendly...and the fact they spoke English was nice
The staff and breakfast were marvelous. Location was great.
Staff was very friendly, rooms were very clean and comfortable. Great breakfast and courtyard was very quaint. Close to town where an easy walk across cobblestone streets and centuries old bridges are preferred. Would stay again if we ever make it back to Bad Kreuznach germany. The only thing we didn't like...we left our windows open at night for the cool air and you could hear people and cars in the evening and early am.
The staff is the best we encountered in our 2 week stay in Europe. The location is unbelievable--located amidst buildings hundreds of years old. The interior is a delightful blend of old and new with a touch of whimsy (an old, raised church pulpit in the bar; pews lining one end of the bar). We loved our stay there.
Older than we expected with slightly tired rooms. Nice staff, good breakfast. Somewhat out of the way location
Pleasant staff and excellent breakfast service No
Room was compfortable and good size , 25% discount at hotel restaurant for dinner, breakfast was excellent. When weather is hot really do need air conditioning. Did not indicate no lift.
Good breakfast. Nice staff. The sheets & towels were clean but otherwise it felt dusty & dirty! We were very disappointed with this hotel & thought it too expensive.It felt old & dusty.First we had a terrible dark room at the back but then after asking were moved to the front which was better. The hotel was empty why hadn't they given us a better room right from the start? The sheets & towels were clean but otherwise it felt dusty & grubby! No lift & lots of stairs. No good for older people.
The hotel staff tried very hard to speak to us in English and made us feel very welcome and pampered. The breakfast and dinner we ate there were excellent.
the envirement was really nice. Parking was a problem.
Friendliness of the staff and an excellent breakfast. No, but replenishment of tea and coffee and toiletries could have been more regular.