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the hotel was quiet and well situated the room was very cold when we arrived and it would have been nice to have had tea making facilities in the room
Quite convenient location in front of beautiful park. Room was clean and confortable size.
Very near the old city centre, free car parking. Free entrance to the swimming pool, generous time schedule from 07-22.45. Comfortable and clean room. Reception Staff are service minded and spoke English. 20 EURO for Breakfast! Not a great value. Go to a nearby Café and save some money.
Clean! no tea or coffee making in the room
foodexcellent, room very good, staff very good parking very limited for 4* hotel, no English channels on satelite TV
Location is good for city center. Free internet in business room. Staff look like quite unhappy to be working there. I can't say they are not helpful but defiantly they are not friendly. Old and a bit depressing building. Swimming pool are far away.
Good central location for the town of Hameln, Easy walking distance to the town centre.
Clean room with balcony. Communal sauna on the top floor and indoor swimming pool connected to the hotel. 10 min to walk to the city centre. Free parking space for several cars. Hot but no electric fan.
Have stayed in many German hotels and this had the most comfortable bed. Very convenient for the town so no need to drive around once there. Good location.
Very big room with all necessary facilities except for air conditioning. Missing air conditioning. Was very warm during our stay.
Very comfortable rooms, beautifully restored buildings, lovely country setting. Excellent breakfast and attentive staff. Warmly recommended.
Beautiful castle with a great garden, and spacious rooms. Dinner at the gourmet restaurant was really excellent: very interesting and colorful food combinations, extremely kind English-speaking staff, and a beautiful interior. An unforgettable experience! For young couples it can be a very romantic stay in beautiful surroundings, but the other guests are on average older and very 'upper-class' (a bit too much to our taste).
Everything - the place is superb, cant wait to go again and would recommend it without any hesitation, to everyone! I felt welcomed, pampered. The staff were very warm and thoughtful. The food is excellent, the evening meal by the lake - setting unforgettable. The food was exceptional - so full of flavour and a visual delight.
Hotel's parking facilities were very convenient. Signs were good to the hotel. Room was large and comfortable. Great to have free internet connection. Breakfast good. Very quiet inside the hotel. Bathroom big and convenient. Shower good. I should have asked for a fan - it was hot at night; had to keep the windows open and street was noisy at night.
It was very nice and very friendly staff. Can't think off anything.
Location and Value
Spacious room, car parking, breakfast, people no
Lovely hotel well located near the centre of Hamlin.
Clean and close to city center. Breakfast was also very nice. No special equipment in the hotel but enough for spend over night.
This was our 6th year staying at the hotel. We liked everything about it, clean, convinient, parking, good breakfast. NO
Good service, staff and breakfast. Location is just next to oldtown. Nice room with balcony (about a third of the rooms have balcony). A minor inconvenience is that there were two plastic chairs at the balcony, but no table.
Small but excellent boutique hotel, very close to the old town. Limited public facilities, but comfortable and good breakfast.
Nice clean hotel in a good location.
Peace and Quiet. Location by river. Easy walk to historic town. Tricky vehicle access on first visit.
The beds and bathroom were very clean. Nice buffet breakfast, although avoid near the ending rush. I had booked a nonsmoking room but when we got into the room, we couldn't even breathe from the sickening smell. We called the front desk but they told us they were full. My husband politely said okay thank you, but I marched right down to the front desk and said we could not stay there with our 4-year old daughter. They changed us and the second room was okay.
Spacious, clean, excellent food and service. Nothing.
Location to the town is excellent, very good B/Fast and service. Somewhat outdated decor in the rooms, Parking is a bit of a walk for the Hotel.
Close to the City centre, easy to find by car and good parking.
Friendly staff. Good location. Big room. Good shower. The sauna is only available 7:30PM to 10:00PM. Only one non German TV channel. I couldn't get internet access and I couldn't make myself understood at the reception. Double room had two single beds pushed together and two single quilts.
It is close to the downtown area. This hotel should not be ranked as four star hotel at all.
The hotel was situated in an ideal position to explore the town centre and out lying areas
Clean rooms. The hotel is noisy ,from traffic and a nearby park,noise from park till 05.00am on one occasion.
The location and ambiance Our double room was very unsatisfactory - not enough space / the toilet very dirty / the matrassses on our beds should have been replaced ages ago.
The hotel was clean and comfortable throughout. Our room was excellent. All of the staff were friendly and helpful. Breakfast arrangements were first class and it was good to see that the food was being constantly replenished. The proximity of the hotel to Hameln Town Centre was just right.
The hotel was very central and the people running it very friendly and efficient.
Wonderful value for money, very friendly staff, great breakfast, the hotel was overall very attractive and appealing.
Both my partner and myself were very happy with the hotel. The staff were very friendly and welcoming, the room was larger than expected with a sofa/sofabed, everything was very clean. The breakfast was a buffet with meats, cheeses, cereal's and more. Altogether a very enjoyable stay, i'd recommend it to friends and family.
The Hotel was spotless!!! Food was magnificent!!! Staff excellent!!! Wines great prices!!!!Wi Fi worked perfectly!!! Nothing!!!!
A nice looking hotel outside, with good quality decor inside. On a busy road, so some traffic noise at night.
The owner and son were absolutely welcoming and very helpful. It had a great location to the alt stadt. The rooms were spacious and a good breakfast as well.
Very nice hotel. A lot of parking space, which is a bonus. Easy access to the hotel. A nice walk to the centre. Comfortable, large rooms. Very good breakfast.
We could not fault this hotel, excellent room, spacious and very comfortable, and everything worked. Very good breakfast with wide choice. Friendly staff. Easy to park in the hotel grounds. Approximately 8 minutes walk to old town. We would highly recommend this hotel.
The staff was very helpful in providing information about Hamelin. We were told about the change in location of the Sunday Pied Piper play, and the directions were clearer than the ones provided by the tourist information center. When my husband asked about scrambled eggs, they were cooked up fresh for him. The hotel would have been tricky to find without a cab ride from the train station. The hotel is wedged between two streets, but in order to get to the hotel from the best known street, it is necessary to pass through a poorly marked alley.
The room was not tidied before I checked in!! The bed was not made, and the rubbish bin was not cleared!
Very helpfull staff
rooms at the back very quiet
The whole experience was good! The Hotel is centrally located and easy to find. The staff was very friendly and helpful. Our room was large and bright and very clean. The cafe/restaurant was nice and the food good.
Good central location and very clean. Good selection for breakfast.
Good location, good roomsand facilities.friendly staff and access to garage
Central to town
The location was very central to the main attractions. The staff was uniformly cheerful and helpful, especially for Americans with very limited German language knowledge.
The location The smell of "fry ups" in the bedroom corridor
Restaurant was fantastic, beautifully presented, great tasting food and friendly informative staff.
The staff was very friendly and made you very welcome and comfortable. The room was nice and big with a balcony to relax on after a day of business. Onsite resturants were a little too expensive for a business trip budget but other resturants were close by. Pool advertised is a thereapy pool at an attached medical therapy clinic used by its patients and is very warm (90F).
Cleanliness, nice surronding park, parking place, spacy room, room equipment, coffee making possibilities, breakfast. We really like all this. I could not find info about swimming-pool, where is it, working hours, etc.
Welcome,room well equiped and quiet, nice restaurant No
The friendly staff Distance from city
The friendly personnel
The professional attitude of the staff and the welcome. Breakfasts and one evening meal we had in the Bistro were excellent.
Cleaniness Far from conference area. Cab availability is low.
Very quiet room with possibility to sit outside (balconny) with view on a garden - Very good service - helpful personnel
what we expected from the hotel.