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Very quiet hotel with wonderful location, thermal baths and good breakfast. There was no fridge or minibar in the room.
Breakfast We stayed next to dogs that barked for hours while the owners were out.Staff said there was nothing they could do.They said it wasn't there fault!I have a responsibility to pay the bill and they have a responsibility to give a relaxing atmosphere. They didn't keep their end of the bargain and offered no reduction as a way of saying sorry.I left a comment card and send an e-mail but no response!!
Good location, surrounded with river and the park which is nice for the kids to run around but wish there is a play ground in the park. nice walking path up to the vineyard. walking distance to the centre. Good buffet breakfast, free access to adjacent thermal bath. in hotel spa centre, clean and quiet room. There wasn't an outdoor/indoor play ground area for the kids. No free internet access.
Magnificent location with gardens and riverside walks with vinyards above. Excellent hot and cold breakfast buffet. Exceptionally quick check-in and efficient reception. Poorly equipped bedroom: mean thin towels, no robes, no mini-bar or refridgerator, tiny uncomfortable pillows.
Comfortable rooms and very helpful staff. No
The place, the spa facilities, the view, the spacious room, the food, the reception, the proximity to the Baderhaus On the whole all was good
Spa facilities, restaurant, location.
Very relaxed feel to the hotel, open almost 24 hours, easy to come in and out, the staff were always there and very helpful, the location is central to everywhere but quiet Free internet access would be ideal
Classical hotel nicely located in a park with free access to thermal pool. In addition, there's a bathing house with sauna's next to the hotel. Breakfast is excellent and paid parking is in front of the hotel. Since I did not like the single room they gave me, I received a free upgrade to a double room. The hotel is not very new and that includes the rooms - has it's charm though. Wifi should be free in my opinion.
Quiet and relaxing atmosphere in lovely surroundings. A drive to the nearest town, but a very picturesque town. Manager/Owner not always on site- talked to her on the phone but very accommodating when asked for certain things. No coffee making facilities in the room which is not unusual in German Hotels.
The hotel was spotless and the breakfast buffet was varied and there was good choice. It was difficult communicating since we do not speak German, and there was no one with English. We did succeed with sign language!
Nice hotel, clean room, good breakfast. Room at roadside - to much noice.
Very special beautiful hotel with extremely friendly hostess. Every room has special design and well equipped with free wireless internet . Good place for the region exploring by car or bicycle. During our stay most of the hotel staff were ill and there were no English speaking person.
Nice modern hotel that had been converted from older buildings. Difficult to book in as no one at hand when we arrived, and had to seek help from 'next door' with entry to our room
The people are very nice, even when we checked in at midnight. It has a very cosy feeling. We chose the hotel for an overnight while traveling to another location and it was a nice surprise.
Well appointed and designed. Nice location close to Rhineland wineries and spa at Bad Kreuznach. Very few staff and diffficult to find for local advice etc. A little over-priced given this level of service.
Very clean and original, nice staff.
We visited the castles along the Rhine River. The hotel was very conveniently located (about fifteen minute drive from first castle on the Rhine). As the hotel was not in the city, it was quiet so we left our windows open & listened to the birds. The breakfast service in the morning was excellent! Shower was very tight fit (but it was in room!) & there was no sitting chair in the room (but there was one in the hallway outside the room). Bed could have used a "pillow top", it was very firm. No english speaking staff. An important note that should be mentioned somewhere on you site is that the room key card operates the electricity for the room.
A modernly-styled, very clean hotel. Our top-floor room was a bit small, but well appointed. Comfortable bed. Very nice bathroom. Frau Kugel runs the whole show, including breakfast and payments. She doesn't speak English, but is very cordial and as helpful as she can be. If you are going to check in late, make sure you notify them. There is no night desk attendant, so they will give you the numbers for the lock on the main door and will leave your room key-cards in an envelope inside the entrance. Also be aware that you have to insert one of the key-cards in the holder on the wall of your room to turn on the electricity.
The staff and breakfast were marvelous. Location was great.
Older than we expected with slightly tired rooms. Nice staff, good breakfast. Somewhat out of the way location
Friendliness of the staff and an excellent breakfast. No, but replenishment of tea and coffee and toiletries could have been more regular.
The hotel staff tried very hard to speak to us in English and made us feel very welcome and pampered. The breakfast and dinner we ate there were excellent.
The staff is the best we encountered in our 2 week stay in Europe. The location is unbelievable--located amidst buildings hundreds of years old. The interior is a delightful blend of old and new with a touch of whimsy (an old, raised church pulpit in the bar; pews lining one end of the bar). We loved our stay there.
Pleasant staff and excellent breakfast service No
Staff was very friendly, rooms were very clean and comfortable. Great breakfast and courtyard was very quaint. Close to town where an easy walk across cobblestone streets and centuries old bridges are preferred. Would stay again if we ever make it back to Bad Kreuznach germany. The only thing we didn't like...we left our windows open at night for the cool air and you could hear people and cars in the evening and early am.
Room was compfortable and good size , 25% discount at hotel restaurant for dinner, breakfast was excellent. When weather is hot really do need air conditioning. Did not indicate no lift.
the envirement was really nice. Parking was a problem.
Good breakfast. Nice staff. The sheets & towels were clean but otherwise it felt dusty & dirty! We were very disappointed with this hotel & thought it too expensive.It felt old & dusty.First we had a terrible dark room at the back but then after asking were moved to the front which was better. The hotel was empty why hadn't they given us a better room right from the start? The sheets & towels were clean but otherwise it felt dusty & grubby! No lift & lots of stairs. No good for older people.
Personal approach and attention was perfect but not too familiar; good balance!
The food and dinners and of course the price. There was a lovely atmosphere in the dining room at night and the meals were superb. The grandmother was very caring and attentive. A lovely place. No curtains on the bedroom windows only see through nets. This was a pity and would not cost much to have
Set amidst lovely, peaceful, lush green countryside, ideal for those of us who live rurally and are used to open spaces, peace & quiet. A lovely, welcoming place with very friendly and patient staff - particularly with my faltering German! Clean & comfortable rooms plus good food & beer, we hope to stay here again on our next trip to the local 'weinguter'
The quiet location, food and generous breakfast selections. Hosts were excellant and very responsive to requests.
Comfortable room, free internet connection, very well situated
Family run with friendly and helpful staff. Good but limited menu. Close to pedestrian zone with own parking.
Your staff was very helpful..and friendly...and the fact they spoke English was nice
excellent food, nice staff, good location. The room was small (rooms for 1 person use to be small) but very clean, comfortable and with a nice view.
proximity to Baderhaus and Naha River No place to eat locally after midnight
Great location, free parking, great breakfast, small pool and sun area. It would have been great to have a safe and a mini refrig in room.
Comfortable and quite,enjoyed our stay.The leisure area was small,but there were few other patrons so we really enjoyed it.
The staff were helpful, keeping the restaurant open late when we were tired and hungry at the end of a long day. The "Wellness Centre" is small but adequate, and the location is fairly quiet and just across the road from the river. There were a couple of niggles: the plug in the bathroom basin did not seal properly, and the bathroom itself was very dark, with dark brown tiles and only one light, above the basin mirror.
The hotel is situated next to a river and a park area. We found it to be enjoyable to stroll along the river after having dinner. The atmosphere was quite and serene. The website gave the illusion that the pool was at the hotel.
Very slow wireless Internet connection. Cable connection not available.
stuff attitude rugs oldnes
Really pleasant and helpful reception. Room comfortable but a little spartan but then again it is not an expensive hotel
A terrific, lovely small hotel. Our room had a bright, airy feeling, with a magnificent view of the castle which is on top of an adjoining hill - it certainly fit the name "BurgBlick". The beds were comfortable with a very nice bathroom. Everything was spotlessly clean. All of the staff was very cheerful and helpful. As a bonus, their restaurant is very good, with a diversified menu, tasty food, friendly servers and reasonable prices. We consider this hotel to be an excellent value.
I recommend this small Hotel. The view to the Castle is very nice. Nearby Bad Kreuznach is great for shopping.I'll stay at the Hotel again.
Excellent site and good value for money.
It was quite a convenient place to stop off on route from Italy to Belgium. Run down and a little shabby, no mention of the large hospital across the street from which there was considerable early morning noise. No other guests in the hotel.
location in the town centre, at the start of the pedestrian area. Good for seeing the town without moving the car. quite hard to find due to its situation, difficult to park until the hotel provided the parking pass for the underground place.
A very quiet, peaceful hotel in a small village with views over open countryside. Spotlessly clean and very comfortable.
The room was very clean, in the center of town, with a small sitting area and a television with CNN.
Silence place, breakfast ok. Beautiful small village
good large room
Personnel, location - beautiful!
friendly staff very noisy street with a high level of auto traffic late into the night which made sleeping difficult. With no AC, as with most hotels in this area, windows need to be open to get cool air into the room.
location, good friendly hotel
I knew the town more than 50 years ago and that's why I stopped there on my way to Sweden!! It's for geriatric seniors,;which I am most decidedly not
The room was a good size and very clean, with very good bathroom facilities. Room was too cold at night, and inadequate bedding was provided.
really friendly english speaking owner, allowed secure off road parking for motorcycle,lift,breakfast very good lots of choice,situated in a pleasent small spa town
we felt that the hotel personal really cared about us
Pleasant, helpful staff. Good breakfast. Good location for visiting surrounding area. Good off-road car park nearby. Renovations seem to have been going on for some time.
Excellent food. Friendly hostess. Parking very nearby.
The management was very friendly and helpful
The friendliness of the owners, the cleanliness of the room mnd the general atmosphere
Staff was friendly. The room was clean. outdated style, and the stairway smelled of smoke.