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We were at the hotel for one night, and for that night there was no water. Therefore, we were not able to a lot of the facilities. This is not the hotels fault and they were apologetic, but there was no attempt to give a discount for this fact. Also, when we had our candlelight dinner, the table cloth was dirty, we drew this to the attention of the waitress who gave us a free drink.
The hotel offers all you need in a package for a business or leisure user, comfort, proffesionalism, great facilities, close to train station, good breakfast. No free or i-pass compliant internet connection.
comfort;wellness. I missed the signs on the road for hotel. only congresscentrum
room ok, clean
nice spa and sauna facilities, clean rooms, good food
The room has been confortable. The staff at the desk are answering at the phone and I have had to wait a few minutes for check in.
friendly staff not clear where to park.
Room was immaculately clean, comfortable and modern. Hotel staff were helpful, friendly, and service was top class. Superb selection and quality at breakfast.
Large spacious room.
The bed The expensive parking
The room was very nice and comfortable
The bed, the breakfast Parking = 8,50€ !!! The rooms on the side of the street are very loud
Convenient location and good faciltiies Like virtually all hotels stayed at in Europe this last month, there is a lack of tea/coffee making facitilites in rooms unlike hotels in Australia.
Nicely located close to the old town (5 min walk), very friendly staff, clean big rooms. No A/C, which at 30 degrees is not nice. WiFi prices a rip off, should be free these days, breakfast not included in price. Long waiting time for the lift, one lift out of order, stairways being renovated, so no choice but to wait.
One of the best hotel i have stay at.
It was nice and quiet, the staff was very friendly and helpful. Breakfast was excellent in a really beautiful area.
The kind atmosphere, and especially the big breakfeast arrangement in the beautiful ancient salon
All staff we met were very friendly and very serviceminded and did their very best to make our stay perfect. Your restaurant facilities and servicees are outstanding. Your breakfast will never be served better at any royal court in the world. An experience we are looking forward to enjoy again as soon as possible. Our dogs never felt more welcome anyware as in your hotel - thank you! NO
The front desk staff were very helpful, and easy access to a computer was much appreciated -- the desk set-up was very good
The hotel was in a great location being on the edge of the castle park/garden, near the cathedral and within easy walking distance of squares with cafes and restaurants. The breakfast was a hugely comprehensive buffet of fresh and cooked food.
The staff was excellent. We had a small child with us and they went out of their way to make the stay pleasant ... often bringing cookies and candy to the room. The hotel is very clean and has a nice pool. I've stayed there several times and never been disappointed. It's very close to the Fulda Cathedral and city center. The sauna was under maintenance, but that should not affect other visitors since its fixed now.
The room was very comfortable and having breakfast in the orangery very enjoyable though very expensive The view was not as promised; the parking arrangements were unsatisfactory
the indoor swimming pool room 1 not with view garden/schloss, room 2 hardly the promised view in the booked price category; from bottle of wine 2 or 3 glasses because taste of cork; mentioned, however charged !
Quiet room with a balcony. Friendly staff and close to the city center
Spacious room. Nice breakfast with beautiful breakful room. Free internet access. Free parking. Staffs are very helpful. Not all room are at lift level.
The location is perfect and so is your breakfast service!!!!!! Your door lock system, it took me 5 tries to figure it out :)
Location, available parking, staff spoke English, breakfast included,nice view of city, large comfortable and quiet room.
the amont of space provided for our family was very nice, having a room set to the side provided more than adequit sleeping room for us all.
Ideally situated for the Town & Domplatz.Very comfortable hotel with helpful staff & good food.
friendly staff, comfortable room, great location, rich breakfast
The sign was a bit confusing about where the reception was.
Excellent assortment on breakfast. Friendly staff and good treatment althought we have a big dog with us. Room was big and clean. We had a quite late breakfast, a few articles was almost finished and too warm.
friendly, efficient staff. great location-2 blocks from major historical attractions
the experience of the waterbed! spacious room, view from breakfast room. Help in finding an excellent restaurant we found the entrance forbidding
Really comfortable Breakfast very good Swimmbad free nothing
i have stayed in hotels all over the world, this was one of the most friendly and comfertable anywhere. Would certainly stay here again if ever in Fulda. No coffee making facility in room.
The room was dasti / the bad/ end not good smelling. Nobady ask me to help to carzy may laguich.
The hotel had a conference on and we had a rock band playing until 4am in the morning, then guests shouting outside to 5am. When we complained in the morning no one was there with any authority to offer a refund/reduction - still waiting to see what they have billed us.
Everything was O.K. No
Kind staff. Excellent breakfast. Very clean room.
The spa and the swimingpool was excellent with very clean room and all over above average. Nothing
Clean; close to city centre; friendly staff N/A
It was very convenient for the sights and we were able to park the car safely and with ease.
walking distance to Fulda baroque district and town center
Close to the town centre. Good parking facilities.
The room was large and had opening windows and a door to a large terrace area.
Walking distance to shopping and all interesting places
the staff is very accomodating. and the breakfast is delicious!!!
Good and clean hotel with very nice and central location
Centrally located, close to city attractions, comfortable
The hotels excellent location at the center of the city makes it very good when traveling by car.
The internet connection was excellent, even if only available using a network cable.
Very friendly reception.
The rooms are rather big and comfortable
The rooms were quiet (couldn't hear other guests) & very clean. Breakfast was a good variety & the resturant clean. The staff were friendly & professional. Our only difficulty was the hotel parking - once getting in by car, difficult to navigate on foot as access seemed to be the same way for pedestrians and cars - which was not obvious the first time round. Better signage needed.
Very clean, efficient staff and a very good restaurant
Very fresh and clean rooms. Great bathroom. Only cabled Internet in the room - no wireless.
Hotel was beautifully clean. Staff were all really pleasnat and helpful. Would have been better if I could have got Wifi in the room although this was availble in the public areas. Cable internet connection was available in the room. Parking was also easy and convenient under the hotel. Couldnt open the blinds to my room .
I like the food offered in the restaurant, and the friendly staff. none
Very good restaurant and waiters Only one lift, design of the room
The rooms are nicely furshibed and clean and the staff is great: courteous and helpful. Very nice experience. I can only make 1 suggestion for improvement: video on demand. But that is really superficial.
Value for money - nice and convinient. What we needed for a short stay. We will return.
Everything is excellent in ibis hotel. There is unpleasant odour from the bathroom.
This hotel is close to the train and bus stations. Also, most everything is in walking distance of the hotel, beautiful parks, buildings, and food and beer!!
Plenty of car parking available. WiFi connection should be free of charge.
We just went there for 1 night - nothing to complain about but didn't use any facilities - neither breakfast
Clean, tidy, good breakfast, friendly and near to town centre, Good value for the money
Hotel is close walk to the city center Close rail line
The food was the best we have encountered in Germany I had room 42 I think it was outside and there should be a light there to allow easy access to the key/lock.
We liked the cosy design of the room and the hotel and general, the situation in Alsfeld and the breakfast very complete! The staff of the hotel didn't speak English.
Good location and breakfast was nice. Dinner was also good value. The lighting in the bathroom was sub standard.
Peaceful quiet area plus accommodation was clean and comfortable, especially after such a long drive we had that day
The breakfast buffet was fantastic. The room was fairly ordinary, it didn't have the character of the main building. Ask for a room in the main building. Also, the beds were extremely soft.
The receptionist is helpful. She taught me how to walk from the hotel to the old town and the train station.
Easy to find, small and comfortable, easy to park, quiet, large room, good beds, breakfast included
We liked the spaciousness of the room. It was a good size for the 4 of us. They offered a good breakfast the next morning. Very nice interior of the main building. Lots of dark timber on the ceilings. Very nice dining room. Room was quiet and the beds were soft. We seemed to get bit by something in the night. I woke up several times to brush off the offending biters - but never saw any bugs. But my husband had some red bites on his legs later the next day . The kids loved it. We were disappointed that we were taken 2 doors up the street to an addition to the old hotel -- we had looked forward to staying in an "old" hotel. We got the new modern addition -- which was fine but we would have liked to know ahead of time. Also the dining room was closed for dinner -- we got there late enough that we had to go find one of the only 2 restaurants still open for the season and we were tired enough we'd rather have not had to do that.
The room is big, and the breakfast is delicious. The wifi there doesn't work will, hard to get in any page that have to sign in.
Friendliness and helpfulness of staff
The friendlieness of the owners of the hotel, they are always there to attend to you and nothing is too much trouble, excellent restaurant at good prices.
Quaint and quiet location off the beaten path. Friendly and helpful staff. Adequate room space. Very clean. All fixtures, locks, windows, tv, wifi, in perfect order. Excellent breakfast buffet. nothing.
Very nice hotel, nice staff and owners, good value for the money Slight smell of smoke in the room
We were on a three week holiday in Germany and loved this hotel. It was quiet, just out of town. It is family owned and you will not find a more quiet and secure setting. Food there was fantastic. The morning meal was the best we had. They treat you like family. It was the cleanest place we stayed in while in Germany. You won't be disapointed. The owner, Harald, speaks English. Free parking! Everything was fantastic.
easy too find - good food noise from stoore close too the hotel
Nice accomodation, fine room, good restaurant, easy parking. Good that they offer a family room.
Nice and quiet Hotel. We come again.
Good room, nice size tv I did expect a nice hotel but arrived in a factory. Staff not friendly. Food was not good at all. I will never go back there
The room was nice & big for the 4 of us and the restaurant was very good. There was a playground across the street from the hotel, and a soccer field as well - it was great for the kids.
A very comfortable bed in a nicely laid-out modern room with spotlessly clean bathroom will cheer you. No lay in! but a good selection at breakfast. Fulda is a fine & interesting town to visit. The Inn keeper is Germanicly blunt.The bells,the bell !! Quasimodo is this Notre Dam? No! but the local church is less than a hundred meters across the street and very loud at 8am. No lay-in here alas.
The staff was very helpful. The rooms were clean and well looked after. Overall a good value for the price. I will stay there again if I'll be in the vecinity of Fulda.
It was very nice place'the staff were very kindly. evrything was good
Staff is very kind, i arrived before check in time and they let me take the room without problem, i really appreciate my staying in Eichenzell. The room was ok, big and very cleaned bath.