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Spa facilities, restaurant, location.
Breakfast We stayed next to dogs that barked for hours while the owners were out.Staff said there was nothing they could do.They said it wasn't there fault!I have a responsibility to pay the bill and they have a responsibility to give a relaxing atmosphere. They didn't keep their end of the bargain and offered no reduction as a way of saying sorry.I left a comment card and send an e-mail but no response!!
Comfortable rooms and very helpful staff. No
Magnificent location with gardens and riverside walks with vinyards above. Excellent hot and cold breakfast buffet. Exceptionally quick check-in and efficient reception. Poorly equipped bedroom: mean thin towels, no robes, no mini-bar or refridgerator, tiny uncomfortable pillows.
Classical hotel nicely located in a park with free access to thermal pool. In addition, there's a bathing house with sauna's next to the hotel. Breakfast is excellent and paid parking is in front of the hotel. Since I did not like the single room they gave me, I received a free upgrade to a double room. The hotel is not very new and that includes the rooms - has it's charm though. Wifi should be free in my opinion.
The place, the spa facilities, the view, the spacious room, the food, the reception, the proximity to the Baderhaus On the whole all was good
Very quiet hotel with wonderful location, thermal baths and good breakfast. There was no fridge or minibar in the room.
Very relaxed feel to the hotel, open almost 24 hours, easy to come in and out, the staff were always there and very helpful, the location is central to everywhere but quiet Free internet access would be ideal
Good location, surrounded with river and the park which is nice for the kids to run around but wish there is a play ground in the park. nice walking path up to the vineyard. walking distance to the centre. Good buffet breakfast, free access to adjacent thermal bath. in hotel spa centre, clean and quiet room. There wasn't an outdoor/indoor play ground area for the kids. No free internet access.
good large room
I knew the town more than 50 years ago and that's why I stopped there on my way to Sweden!! It's for geriatric seniors,;which I am most decidedly not
location, good friendly hotel
The room was very clean, in the center of town, with a small sitting area and a television with CNN.
Personnel, location - beautiful!
Silence place, breakfast ok. Beautiful small village
A very quiet, peaceful hotel in a small village with views over open countryside. Spotlessly clean and very comfortable.
friendly staff very noisy street with a high level of auto traffic late into the night which made sleeping difficult. With no AC, as with most hotels in this area, windows need to be open to get cool air into the room.
The room was a good size and very clean, with very good bathroom facilities. Room was too cold at night, and inadequate bedding was provided.
location in the town centre, at the start of the pedestrian area. Good for seeing the town without moving the car. quite hard to find due to its situation, difficult to park until the hotel provided the parking pass for the underground place.
Interesting House, Big comfortable bed, Good Breakfast served in room. Very quiet area. We visited in February for an overnight en-route to Bavaria. Could be very nice in Summer as an inexpensive local base for exploring the Rhine Bathroom dowdy, dirty skirting boards. House was very cold, but bedroom was adequately heated.
It was near the motorway. Extremely good value for money and clean. Interesting building. Proprietor could speak English and was very helpful and obliging.
convenient for motorway.large room with good shower en suite facilities.We were made very welcome and good breakfast was provided.Good value. this is a large very old medieval building,musty smelling and arriving in a thunderstorm,was very spooky.It is also difficult to see from the road. we passed it twice before stopping to ask for its wherabouts. There's no facilities for eating but several eating places nearby.I wouldn't recommend it to most people but some would love it.
Helpfulness of staff in providing local information.
Our room did not smell clean - especially the bed. We were traveling with another couple who experienced the same problems. The window coverings had obviously not been cleaned in a very long time. An old sock was found behind something which should have been moved while vacuuming.
The friendliness of the owners, the cleanliness of the room mnd the general atmosphere
The management was very friendly and helpful
Pleasant, helpful staff. Good breakfast. Good location for visiting surrounding area. Good off-road car park nearby. Renovations seem to have been going on for some time.
Staff was friendly. The room was clean. outdated style, and the stairway smelled of smoke.
really friendly english speaking owner, allowed secure off road parking for motorcycle,lift,breakfast very good lots of choice,situated in a pleasent small spa town
we felt that the hotel personal really cared about us
Excellent food. Friendly hostess. Parking very nearby.
Really pleasant and helpful reception. Room comfortable but a little spartan but then again it is not an expensive hotel
I recommend this small Hotel. The view to the Castle is very nice. Nearby Bad Kreuznach is great for shopping.I'll stay at the Hotel again.
A terrific, lovely small hotel. Our room had a bright, airy feeling, with a magnificent view of the castle which is on top of an adjoining hill - it certainly fit the name "BurgBlick". The beds were comfortable with a very nice bathroom. Everything was spotlessly clean. All of the staff was very cheerful and helpful. As a bonus, their restaurant is very good, with a diversified menu, tasty food, friendly servers and reasonable prices. We consider this hotel to be an excellent value.
Great location, free parking, great breakfast, small pool and sun area. It would have been great to have a safe and a mini refrig in room.
Very slow wireless Internet connection. Cable connection not available.
proximity to Baderhaus and Naha River No place to eat locally after midnight
Comfortable and quite,enjoyed our stay.The leisure area was small,but there were few other patrons so we really enjoyed it.
stuff attitude rugs oldnes
The staff were helpful, keeping the restaurant open late when we were tired and hungry at the end of a long day. The "Wellness Centre" is small but adequate, and the location is fairly quiet and just across the road from the river. There were a couple of niggles: the plug in the bathroom basin did not seal properly, and the bathroom itself was very dark, with dark brown tiles and only one light, above the basin mirror.
The hotel is situated next to a river and a park area. We found it to be enjoyable to stroll along the river after having dinner. The atmosphere was quite and serene. The website gave the illusion that the pool was at the hotel.
Family run with friendly and helpful staff. Good but limited menu. Close to pedestrian zone with own parking.
Comfortable room, free internet connection, very well situated
Your staff was very helpful..and friendly...and the fact they spoke English was nice
excellent food, nice staff, good location. The room was small (rooms for 1 person use to be small) but very clean, comfortable and with a nice view.
Pleasant staff and excellent breakfast service No
Older than we expected with slightly tired rooms. Nice staff, good breakfast. Somewhat out of the way location
Staff was very friendly, rooms were very clean and comfortable. Great breakfast and courtyard was very quaint. Close to town where an easy walk across cobblestone streets and centuries old bridges are preferred. Would stay again if we ever make it back to Bad Kreuznach germany. The only thing we didn't like...we left our windows open at night for the cool air and you could hear people and cars in the evening and early am.
Friendliness of the staff and an excellent breakfast. No, but replenishment of tea and coffee and toiletries could have been more regular.
The staff is the best we encountered in our 2 week stay in Europe. The location is unbelievable--located amidst buildings hundreds of years old. The interior is a delightful blend of old and new with a touch of whimsy (an old, raised church pulpit in the bar; pews lining one end of the bar). We loved our stay there.
the envirement was really nice. Parking was a problem.
Good breakfast. Nice staff. The sheets & towels were clean but otherwise it felt dusty & dirty! We were very disappointed with this hotel & thought it too expensive.It felt old & dusty.First we had a terrible dark room at the back but then after asking were moved to the front which was better. The hotel was empty why hadn't they given us a better room right from the start? The sheets & towels were clean but otherwise it felt dusty & grubby! No lift & lots of stairs. No good for older people.
The staff and breakfast were marvelous. Location was great.
The hotel staff tried very hard to speak to us in English and made us feel very welcome and pampered. The breakfast and dinner we ate there were excellent.
Room was compfortable and good size , 25% discount at hotel restaurant for dinner, breakfast was excellent. When weather is hot really do need air conditioning. Did not indicate no lift.