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The staff has been extremely friendly, helpful and accommodating. I stayed there again the weekend afterwards and will recommend it to anyone.
our bathroom was low and we ask to change the room
Was made very welcome
My daughter and 14 month old grandson accompanied my husband and I for the night; We found the staff were very child friendly and most helpful all the time. The layout of the hotel allowed our grandson to walk around safely.The facilities in the spa were brilliant. None
location and breakfast
friendly staff; big rooms, nice restaurant. no
The Cigar bar was great. Service was very good. They had a good assortment of drinks. I stayed in a Superior room. It was very small. The TV was small and had no English channels. I dined in the resturant at night. The service was incredibly slow and took over 2 hours for dinner. I finally walked out before I received my dessert.
Quality of the food served at the dinner and breakfast was excellent. Inside pool and wellness services are excellent too. Heating system makes it quite unberable to sleep. We were located in room 126 and our friend who was located in room 181 did not sleep at all as his bed was located near an heating wall. Impossibility to chose the table at the dinner, The dining room is poor for such an hotel.
everything. it was a very nice hotel, well placed and everything i wanted.
The breakfast is wonderful. Swimming pool and sauna until 10:00pm is great after a long day of work. Diner choice very limited with today menu only in Deutsch. Internet access very expensive.
the indoor swimming pool was very good. The wifi connection was very expensive for 24hours, most hotels have wifi for free, also, the dining room which we ate in for one night, the food was very nice but no atmosphere, just by playing some simple background music would have helped.
Great people; lovely b'fast. (1) Persistent smoking near my room; smoking in lobby and bar, a big problem in an alleged spa hotel. (2) failure of spa staff to respond to my request for an app'T.
excellent food - great location - attentive staff - paradise for the over 60's - super interior spa - Well maintained hotel. Not possible to have dinner on the terrace (But good for snacks and coffee) Still, the food is so good in the restaurant, you can easily forget that there are no stars above your head !!!!
Wonderful personal service,excellent food in the resaurant,very clean hotel inside and outside,pleasant atmosphere a single room could be more comfortable
excellent service and breakfast poor dinner
1) all hotel staff was very friendly, polite, helpful and pro-actively caring 2) we were offered an upgrade of room for free which was very kind 3) great view from hotel room 4) breakfast was very good and served until late 5) nice decoration/cosy atmosphere overall!
Excellent food, excellent service (swimming pool, sauna, fitness center).Very professional staff. Rooms are big and clean. Restaurant closes too early in the evening (8.00 pm). During summer the closing time can be moved to 9.00 pm.
Bright and welcoming lovely backdrop and plenty of parking. Small bottle of moisituriser and shampoo would be great for those staying just a night or two
The staff was exceptionnaly nice with us. The place is quiet. The village is beautiful. The food was very good. The rooms were not so large but that's really all.
very personal staff service, excellent food. Great location.
Nice and quiet and very clean rooms. No possibility for dinner, no bar.
The staff was great, hospitable, helpful, could be friendly and informal without losing their professionalism.The breakfast was so ..healthy and varied, all products chosen with such care.Even the dog was lovely.The location was excellen, too.
Warm family rn hotel with beautiful traditional accomodations. The provided me with a local tourist cared that was vry helful in using public transortation in the area.
location of hotel, comfort of rooms and cleanliness of room and personel of reception nothing
Be sure to get one of the renovated rooms in the main building, very nicely decorated, small but well equipped bathroom. Good restaurant!
Friendly staff, excellent restaurant (the chef is excellent) very clean and comfortable
The kindness and friendly attitude of all the people . Everybody has a smile on his face and wants to help you . I enjoy of course the large and very comfortable suite . For sure I will recomand it to all my friends and not only .
Large room suitable for family with small children. restaurant was smoky, even the non-smoking part felt smoky. Wireless did not function in room and only very close to the bar, where the smoking section was, and not available in the non-smoking section. may have worked near reception but corridor was cold.
Very friendly staff, calm and noisefree hotel, no sounds of bars or restaurants, beautifull green, flowerfull neighborhood. It seems as time stands still in Badenweiler and all people are friendly and polite. You can rest and sleep well in this Hotel!
I enjoyed the peacefulness and the atmosphere of the surroundings and the wonderful owners.
Beautiful room/hotel & wonderful location, they even found room in the garage for our motorcycles overnight No restaurant, although there are plenty close by
Extremely friendly people, quietness, birds, black forrest with so many different birds waking you up, clean fresh air, a nice breakfast and big clean rooms. The only thing I did not like was the small shower. I am used to a much bigger shower and this was to small.
The situation close to the Thermal Bath (3mn). The view to the castle and to the town
An excellent hotel! The staff were very nice and the restaurant was great.
Friendly, quiet, helpful traditional family-run hotel. Close to shops, restaurants, and spa. Very dated - a bit dreary unless you are over 65 (as is apparently almost all of the clientele of this and presumably most of the hotels in this town).
Staffs, hotel restaurant Difficulty to find the reception.(German sign only)
Old world comfort close to the thermal baths.