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we were only there for a very short night stay, so can not realistically comment.
the staff were extremely friendly and helpful. The location was beautiful. The room was comfortable and well appointed. Another option for dining would be nice as well as a place to get snacks after hours.
Staff were enthusiastic to help make our stay enjoyable New Hotel with a few teething problems, when all problems sorted out, this is a good hotel and I will definitely return The large ugly picture of a cow on bedroom wall (we covered this with a large bath towel) The safe was not secured to the wall (I could have carried this under my arm) For those that like bathroom privacy, the bathroom window into the bedroom may not be your thing Small wardrobe space to hang clothes for two people
Absolutely everything, the hotel staff were friendly, helpful, polite. The hotel itself is fantastic, the stay not long enough!!
Nice new stylish rooms, decent food Noise on Saturday night until 1am - avoid staying on Saturdays due to wedding receptions.
Helpfulness and friendliness of staff of the staff I did not like the way the gentleman in the restaurant (we assumed the manager) barged in front of me to reprimand the duty hostess. We had observed her for at least 30 minutes and had commented to each other on the excellent job she was doing as the restaurant was becoming busier. Disappointed the cleaner was in our room as we returned from breakfast.
The setting was beautiful and I really liked the gym. The staff were all very friendly and the room was comfortable and well-designed. Thought it was very cheeky that you added £24 for breakfast that I didn't eat be 'default'. The reason I specifically took a room without breakfast is because I was going out for a meal with family nearby. Also it was very hard to reach reception by telephone - once I waited a full ten minutes.
Everything it was wonderful could not fault it.
The staff were very friendly and welcoming. The hotel was up market & stylish. You could have walked about in designer, formal or leisure wear and no-one would have batted an eye. 100% for cleanliness. The food was excellent and catered for all tastes.
The hotel & rooms were beautiful. The pool was nice & clean. The location was lovely. I was not able to benefit fully from the use of the pool with my children due to time restrictions. I did not find the staff easy to talk to. The childrens menu for my stay was not available. I had a leaking tap in my room. I did not think paying an extra £40 for the tea/coffee & toiletries package was worthwhile.
location was very good in town square,good breakfast.Room was clean and warm on a very cold night
The Hotel offered very reasonably priced basic but comfortable accommodation in a quiet location. The food was very good but perhaps slightly over priced for the area.
Room was very clean as was the whole hotel, food was good and well presented and the atmosphere was very relaxing. the onr member of staff we saw, how hard does he work, was very pleasant. Couldn't get in on arrival as the door bell doesn't work, square was noisey in the night, out of hotel's control but double glazing would be a good investment, please buy better toilet roll, simple little thing but the cheap and nasty stuff really wasn't in keeping with the overall experience
The food in the restaurant is amazing
big comfy bed
Hotel looking tired
pleasant and relaxed. Spacious feel to the public rooms. Room was far too hot even when temp outside was minus 2 degrees!!
Very enjoyable experience with good service and excellent value for money.
The staff were understanding and helpful. Charles was particularly efficient. ROOM 20!
The walls are really thin and there were people from a wedding party running and talking loudly down the corridoors until 4am. Didnt get much sleep.
Hotel has very good facilities including a good sized pool The 2nd roof rooms are a little cramped. I am 6 foot and had to kneel down in the shower.
Lovely setting , really good breakfast , really good health spa , very clean and tidy
Breakfast was excellent Cleanliness of room
Please write at least 15 words
Excellent Hotel, well laid out, great food, great service! Plus free use of the spa. The shower kept going hot and cold.
the room is clean and comfy, the beds are good, and the temperature is kept at a good level. Parking is easy and the staff are excellent. family rooms would be better for small children if there were the option of two single beds, like premier inn and travlelodge's
It was a stop off, before travelling on. Two young children dont want to travel too long. Went into Weston-super-mare, for a couple of hours. The only thing I could say is its location, actually in the services. But thats a plus for most people. I thought it was good that they had a back way out, so you didnt need to use motorway.
It was open at 11.30 at night Only room available was in the smoking section, our reserved room had been allocated earlier. The smell of stale smoke was unpleasent. No lift so we had to carry the bags and our equpment up a flight of stairs through 3 fire doors. No available baggage trolley. Again more handling. Looked at buying food or drink but prices were very high, everything seemed to be an extra. We found a hotel locally the following day that provided room and half board for the same price as a Days inn room only.
parking was easy.i am disabled and found access easy and ground floor room helped to make my stay more pleasant. finding access to the area was very confusing and we spent a good hour trying to find it.eventually my son phoned for directions.then it was simple.the receptionist told us that this was frequent problem.
The Bed was very comfortable, the location was veryquiet. Not really - apart from breakfast choice: Continental only.
rooms allocated next to each other, easy access to town food in service station opposite disgraceful, overcooked, disorganised, so had to eat further a field after first and only visit, a real let down.
Free wireless internet was great for keeping in touch with family and researching local activities
Lovely hotel for the business traveler and breakfast in the room from 6am, perfect for Bristol Airport as well.
i like all the home comforts like free toothbrushes etc stayed for 2 nights but card did not work on the second day could not get into hotel or room
Handy location for sightseeing around Somerset Over priced for a basic room without breakfast.
Large, modern room. Beautifully finished. Simple and stylish. Spotlessly clean. Quiet. Large en-suite with amazing water pressure in a full-size shower. Lighting a little too subdued if you needed to work.
The room and all its facilities. The cleanliness, design and layout, the whole place was beautiful We felt that the staff were rushing us to have our meal to get cleaned up and the bar closed early at 10.50 without any notice. The menu was fabulous and we just wanted to enjoy it.
An excellent service, with first class accommodation and good food No
There are like individual little houses with private parking just in front of your room door. So you have to carry your luggage about 3 yards... I had to leave hotel at 5am. I didint have to waste my time checking out: just left the card in the room, in the car outside the door and gone. Interior is stylish, beautiful cosy bar in front. Staff is very helpful and friendly.
the room was beautiful and spacious on two floors.. It was a clean modern design which was highly stylish yet with an air of country comfort. The breakfast was served in the pub which was a really quaint traditional country inn. The receptionist stayed up until 2.30 to greet us as our plane was delayed. She was delightful.
Modern, comfortable food. Very good, well above average pub grub. Charming, helpful staff Lack of working telephone in room - but staff let me use their phone in bar, with no charge
Lovely room - spacious modern and clean Day we stayed was unseasonally cold - would have been good if heating in room had been turned on when the room was made up as the room wasnt even warm until the middle of the night due to the high ceiling :-(
Excellent room and location. No hot water in the shower
The food was excellent and the staff were helpful at every turn You would probably need a car to stay here as Taxi's have to come from Bristol
Owners went out of their way to make us feel welcome. Beautiful guest house with lovely decore. None.
Very efficiently organised and friendly hosts, spacious and comfortable room make this a great choice.
The facility to make tea and coffee in the room with good supply of materials - including biscuits! Breakfast was excellent - variety of menu, quality and ambience
Food, Staff and facilities. None
Very welcoming and cleand and tidy room. Staff helpful in recommending local trips
The service, quality of the room, personal approach from the owner were all above approach. The room standard was as good as any 3 star hotel. The location of the room at the top of the house required some heavy breathing .
Steve & mark were very good , helpful and full of information. the place was warm, clean and the food excellent. very nice pool room. close to the sea front & shops. will be returning in the near future. No
Very clean, friendly owners, knowledgeable owners/staff Towells too small & not thick enough, needs shelving in bathroom for nic-nacs
Excellent service great hosts good location None
quality ambience, good food and very affordable none
friendliness of the staff and food excellent
It was great for the dog - just open the chalet door and straight out to the woods. We appreciated the countryside too! The manager of the hotel was not as welcoming as the rest of the staff, who were extremely nice and helpful.
Your staff were extremely accomodating. We will use the hotel again when flying from Bristol
The staff were very friendly and attentive, the room was perfect and the surroundings of the hotel were lovely
near to Bristol Airport
The welcome and homeliness, the room was very comfortable and the food excellent. Well done you have got it right. We will certainly be back.
The hotel staff were extremely helpful, friendly and chatty and particularly accomodating to our dog. Room was clean and tidy Chaelt room was too hot and stuffy
Very helpful staff Very expensive bar
The evening staff were helpful and friendly This is a weekend hotel! I had two rooms booked, both were not the clean, my colleagues bathroom had not been cleaned, I asked the hotel reception to knock a little off that room, because both rooms were not that clean, they refused! Wouldnt go back for that reason.
owners very freindy ,nothing two much trouble,room facilitys excellent ,clean ,lovely breakfast all in all nice friendly place to stay
the owners were quite pleasant .the rooms were clean.car parking was fairbut on public roads the en suite was just a cupboard in fact the door had to be open to use the toilet .the bedroom was small .the continental breakfast was very limited
The proprietors were very welcoming - very nice people who give great customer service. The house was very clean, and the room very comfortable. It was ideal for what I needed when I was working away from home. I didn't not like anything.
Both my husband and I thought the service proovided was very good .The owners were very friendly and welcoming and though the decor was very "dated" was perfectly acceptable and we would go back in future. The only problem we found was the lack of on-suite facility as we had only one bathroom for all the guests and having to pay an average of £65 per night would have liked the option
A very clean& pleasantly decorated room with acomfortable bed. An excellent full English breakfast. I would have prefered an en-suit room & it can be difficult to find a parking space.
What a lovely couple it was like being with family. They are so kind and caring. We had a lovely stay.
The owners gave us a jug of real coffee on arrival, and were friendly and helpful the whole time: would certainly return there when in area.
The courteous manner of the Hotelier and his wife were exceptional, that made my wife feel relaxed and comfortable on our holiday
Excellent welcome from the owner, very helpful and efficient.I was unable to have breakfast due to having an early getaway but it was no trouble for them to make up a snack bag and get it to my room. Will definitely return in the future. Bathroom was a little small and restricted but for a 'normal' sized person that wouldnt be a problem!
Lovely room. Friendly staff and great breakfast!
We stayed in a well designed room. The proprietor spoilt us every morning with a very nice breakfast and ensured we had everything we wanted. This was perfect to relax away from city life. N/A
excellent room, fab facilities in bedrooms, very very comfy with homly feel no would have liked to stay longer
Made to feel very welcome on arrival. Everything was explained clearly to me. Clean, spacious, well maintained rooms. Only stayed for breakfast but this was of a very high standard None
Friendly, helpful staff. Good location regarding wedding we were attending. Lovely big room, different in style than the usual double room.
close to Bristol Airport The lack of eating facilities, and the room was cold
Fast no fuss registration. Very friendly and helpful staff. No facility for any food earlier than 8am on Saturday. Consideration should be given to offering a packed breakfast and tea/coffee for early risers.
The bed was comfortable. On arrival we were not expected. We were told on arrival they did not do dinner even although on the web site the menue was shown both as a set meal and al'acart. After travelling four hours we had to drive approx 2 miles to have a meal. Milton's Lodge is over priced for what it is and I would not reccomend it to anyone.
Proximity to airport was very good. Bed was extremely comfortable as well. Couldn't seem to get the heating working and with the large room it was a bit cold, would have been good if the room was warm before i checked in. Apart from that though the room and service was good.
The room was very tidy, spacious and with all creature comforts required. The lady that ran the guest house was very hospitable and could not have been more polite. Only one bad point stops this from being all round excellent; the inadequate shower facility which initally had enough water coming out of it to just about wet a baby's head although we just about got enough out of it! Admittedly we were only there for one night, but that should not matter. I think the owners should change the shower head or install a new more powerful shower altogether.