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Value for money
Modern building & decor, rooms clean and comfortable. Superb self service/buffet breakfast, plenty of choice, cereals, fruit, pastries, full English, teas, coffees etc (good quality produce/products) Rooms too hot!!
very enjoyable stay.Comparers very favourable with competitors. nothing.
Very nice and modern. I will stay at another Ramada Hotel next year. None
it was ideal location for barnsley town and the toby carvery was next door
Good breakfast, very modern hotel No air conditioning,bed very small ,trains very noisy
V.Clean, facilities in good working order, good breakfast. Nothing!
Veryclean breakfast very good every thing there you could wish for No bad points
breakfast was good carpet would of been nice
Friendly atmosphere and staff. Located handily for both Barnsley centre and South Yorkshire countryside Everything was fine
type of room for the amount of money
Easy to reach from M1, good location for Wakefield. Very well appointed room and bathroom, very clean. Seemed short staffed at reception during early evening. Had to wait to check in.
Overall,were impressed by hotel facilities and staff,as well as standard of food Were unable to take lunch when we arrived at 12pm ,and were directed to a Sainsburys cafe one mile away by a staff member - not blaming girl at reception who was very pleasant and apologetic,but surely lunch at lunchtime,in a hotel is `par for the course?`
the staff were extremely helpful
Hnady for the motorway, clean and well presented.
The room was very clean and comfortable, the staff were friendly and polite and I had a most enjoyable breakfast great poached eggs! I didn't enjoy the evening meal that I ordered expected fresh veg and not frozen.
the staff were friendly and welcoming and also the rooms were of a excellent standard i would definatelly stop there again.
cleanliness & helpfullness of staff
We have stayed at this hotel before so we knew what to expect. As before the staff were very friendly and welcoming and the service excellent. The overall cleanliness of the hotel is very good and the meals, breakfast and dinner, were very good. Nothing is perfect but we had no complaints or dislikes.
No complaints at all None
the leisure facilities
Hotel was ok overall, but evening meal was not particularly good considering the price also my cooked breakfast in the morning came swimming in fat.
gym pool food was not up to standard
The attractive atmosphere linked with the helpfulness of the staff and reasonably priced 'extras' led me to feel I was in a more expensive hotel than I would normally choose for an overnight stay.
nice pool and gym the bed was very squeaky, when i raised this with staff they just laughed...never been one for sharing my bed with sooty and sweep! Restaurant stuff were rude and ignorant, the fact that i was in jeans clearly meant that i wasn't good enough for their 'posh' restaurant. avoid at all costs...
Food in restaurant was not value for money
clean and comfy , good location , friendly
Nothing in particular Place is dated
The pool, spa and gym facilities were good. The function food was excellent and unusually for such gatherings it was served hot. Both receptionists were efficient and friendly. One of our group rang the hotel five times in the week leading up to our stay to book spa/beauty treatments but the phone was not answered. A booking lost I'm afraid
Comfortable accomodation Meal in main resteraunt considered very expensive for small portions served. I did not enjoy or finish the meal and personnally would have preferred some homecooking options such as steak pie etc..
Cleaniness of the room. There was an issue with some of the services in my room. However, i was moved to another room where everything was more than acceptable. For the price of the rooms, a wider selction of TV could be available rather than just freeview channels i.e; sky or cable
The ease of use, stayin as a Wedding Guest
Not very busy No hairdryer in room
location and pub attached nothing
Free wi-fi, friendly staff, good prices, good breakfast. It was clean and everything worked.
The Staff were very friendly and the room was excellent for size and comfort The resteraunt attached to the hotel had very below average food so the evening meal and breakfast was very poor
Room was clean and nicely set out, friendly staff both on reception & in the bar area. nothing
rooms were very clean and good value for money. Food in restaurant was good and entertainment in the bar was great. Staff very friendly Slight musty smell from bathroom
The reception staff were consistently helpful and the location was very convenient. The booking system utterly failed to synchronise with the hotel, I had four separate bookings over four weeks, when I had to postpone these before I attended the system was unwieldy and in effective. Then when it came to checking in my details were never to hand and always had to be searched out. I only finally managed to cancel a spurious booking once I was at the hotel. Excellent staff, dreadful booking system. As such I would not presently recommend the hotel because of the booking system and it's lack of synchonisation with the hotel.
the room was lovely and our stay was the only thing was there was alot of special offers including the 2 treatments , evening meal ,bed and breakfast for £109 and we didnt know about it one of the guests informed us as they had booked it . we will definately be booking again .
Location & authenticity of hotel With the exception of breakfast the food was awful. Tasteless, too much salt, vegetables were either almost raw or overcooked as well as very poor value for money.
Excellent facilities and helpful, friendly staff.
Location - access available direct from the hotel to a network of footpaths. Swimming pool Restaurant was rather expensive, and the bar menu a bit limited
Hotel Bedroom was very comfortable Restaurant being closed on Sundays and having to eat in bar from a pub style menu. Food not particularly good and steaks not cooked as requested.
The staff at breakfast were just wonderful! If only every hotel that we chose to stay at had such lovely couteous people employed - they are a real credit to you!
A very nice hotel in deed The rooms are comfortable, spacious and clean. I only staid for one night but I'll chose it again when I travel up there to visit my costumers.
staff were very friendly and helpful. Food was excellent and well priced. It was comfortable. Excellent swimming pool/spa facilities.a very pleasant stay.
the pool was great - pool staff were also helpful.
could not complain about anything, except we didn't have time too make use of the spa a nd swiming pool, but maybe next time. none
Great leisure facilities, friendly staff, food was great and the rooms were beautiful.
The building itself is outstanding. Food, although expensive, is excellent. Bedrooms dated and in need of refurb
The breakfast! Check in! And the smell of oil burning!!!!!!!
Great hotel, fantastic room, pleasant staff, good value
the food was of poor quality
Great Surroundings ,quiet,nice warm pool ,Friendly staff ,great breakfast and food generally good Room a bit dated and old fashioned
Great room overlooking the lake. Liesure and front of house staff were outstanding
good food, great service none
Everything was clean, staff were extremely friendly and helpful. Whle stay was lovely and would definately return. Nothing.
The room was clean, comfortable and the TV had a range of channels. The hotel postcode was was not accurate for sat nav use as it sent me off the main road into an industrial estate rather than carrying on the road and over some more roundabouts. A lot of building work around the hotel so it looks like an unfinished, barren area. no bath.
A well kept hotel, very clean and in agood position for visiting that area.
Great value, nice new hotel,in walking distance to a nice pub, good food at a great price,
Modern, spacious rooms, with good facilities. Restaurant menu is very bland, and I feel this let down the Hotel. Not a menu I could choose from - so eating in the Hotel was not possible - at least for me.
took 90 minutes to check in because they could not find me on their system, then they would not check me in and process the visa given because they thought I was doing fraud, even though I had the printed receipt with me, I was booked through my job which I do each week, I arrived early evening when my boss was at an dinner party and they dragged her out from her party as I did not have the company visa with me and she had to drive to her office to open up an e-mail from them to fill forms in then take the company visa out the safe to fax that too them, she missed the starter and the main course, then they put me in a disabled room, it was the most horrific service everything!
The hotel staff were freindly and helpful. Environment was clean and well kept. My room was very cold and did not warm up. I had to eventually ask to be transferred to another room.
Thew room was great. Needed more pillows and the bed sheets were ripped.
Excellent front of staff - attended a wedding/reception and though that it was very well planned We stopped in room 703 which was one of the refurbished rooms. The room was very comfy and well decorated but I have 2 points regarding the bathroom. No 1 - the stainless steel rubbish bin was rusty and needed to be thrown away. No 2 Whilst the shower is excellent, the water left on the tiled floor is extremely dangerous and had my elderly parents been in the room I would have been very worried about their safety. I think you need to provide floor towels as well as bath/hand towels to mop up the water that comes out of the shower area. Also, the breakfast was really nice but would benefit from the plates being warmed. I would welcome comments from the hotel regarding these points.
Very clean & very pleasing Recently refurbished executive room - overall very nice. Bathroom looked plush, however lacked finish - the wooden unit basin mounted was on stood directly on tiled floor with signs of water damage(swollen)also unit maked up due to where the soap has been left, shower head pipe work visible between headunit & wall. Could have done with:- a soap dish, shelf near basin. The only shelf where tooth brush, drink glasses etc could be left was behind the wc not the most hygienic of places.
Staff were very pleasant 1) Exterior of the Hotel is poor (Reception area is very modern and well presented) 2) Rooms are very dated and tired.
Convenient location just 10 minutes walk from town centre No cold water - both sink taps ran hot. One tap was coming off the fitting. Bathroom door did not close. Room was very small and claustrophobic. Tatty furnishings. In need of a major refurbishment.
Clean, good parking, nice size room, comfortable bed. Shower unit loose on wall, constant drip, unable to regulate temperature - too hot. Heating too hot, I tried radiator valve to no effect (later advised that reception could have sorted this out). Lift not working, no help with bags up stairs. Insufficient info in rooms ref heating, tv channels, immediate local area (Doncaster). Poor external signage - we were told this was because hotel is a listed building, we asked for more information out of interest but it wasn't forthcoming.
hotel room was fantastic and the food was amazing
I chose this hotel because I was attending an evening function at the hotel so location was foremost priority. Main hotel is excellent for functions and of a high standard - I would have ticked 'luxury' to classify the hotel had it not been for the bedroom. Staff were friendly enough. We were located in an annex bedroom (ground floor off reception). Bedroom was freezing cold - admittedly it was the end of October but didn't expect to have to sleep in coats! Even the carpet was so cold it felt damp. Other issues: Damp towel left on bathroom floor - later realised this is because the shower intermittently dribbled and splashed on floor; room dusty (especially noticable on black lamps); dead spider and bits of paper on window sill so obviously not been cleaned; four holes in one of the bed sheets; mug in bedroom was cracked and chipped. I contacted the hotel manager by email when I got home to advise of these problems so that they can be rectified but a week later the email has not even been acknowledged.
Lovely interior to the hotel, nice restaurant/staff. In a very good location to the Racecourse and a pub across the road. The shower in our room was at boiling temp and could not be turned down which was very infuriating and dangerous. The staff on Reception had atitude problems and did not make us feel welcome. When I paid our bill and attempted to speak to the lady about the shower she turned away and went about other business with her collegue never glancing back.
No expense spared with this hotel
Fantastic staff, very helpful, always smiling and happy. The hotel is great the rooms are furnished to a very good standard. Bed were very comfortable. Best hotel that I have stayed in for years, don't change a thing. The weather in Doncaster was very cold outside, so glad I was staying in an excellent hotel.
The restaurant was excellent
The room I was given was large and comfortable and was better than I expected. Everything was fine
Three small comments. 1, I thought the Lady in the breakfast area was speaking to a Dog when she directed us to are table. 2, The picture on the internet was nothing like the room which i stayed in! still very nice but not really £135 worth. 3, Under the left bedside table was somebodys dirty sock which i put in the bin
Great location - from Airport and amenities. great atmosphere - an oasis away from the crowds. Not applicable
Comfortable and spacious room, traditional yet modern en-suite and Excellent breakfast
Wedding party was very noisy in the corridors till the early hours making it difficult for other guests to sleep.Maybe you do not value normal guests.A very expensive reataurant menu yet my Guest was left with very little choice of a vegitarian meal.I think there was only one very unimaginate main couse item and she had to choose from the starter menu.
Noise from two wedding parties
The comfort of the room and the hotel in general; excellent cuisine and good service.
Lovely suite with luxurious bathroom. Excellent coffee at breakfast. It ended to soon
spacious, luxurious suite with a huge comfortable four poster bed fit for a queen everything was lovely
Staff friendly and helpful.
We liked everything about our stay. We came to a wedding and the attention to detail was outstanding. You should be very proud of your staff, they were helpful, polite and knowledgeable. See above
The hotel was exceptionally well appointed and the staff were very good and everywhere was very clean and tidy I would be hard pushed to find anything that I did not like during my stay.
Location, setting, food comfort and friendly staff Room to hot - but soon remedied - 2 weddings.
I was upgraded to a superior room on arrival which was a nice surprise and staff made you feel very welcome, nothing was too much trouble. Restaurant food was first class and justified the slightly higher prices than you would normally see so well worthwhile. The only thing I didn't like is the fact that I was only staying there for one night on business - one week would have been much nicer! :-)
Peace and quiet after a long flight. Chance to get over jetlag. Nice place Could not open window so no fresh air. Room was musty. Your long life milk is not a patch on Australia's. We wouled have a small fridge in the room.
I arrived to find that although I had booked a superior garden double, they had only a shabby, interior room with a window having a wall one foot away. They refused to accomodate my reservation, even though I had arrived early.
had a wonderful stay for a wedding,the hotel was beautiful inside and out ,we stayed in the new bit at the side ,the decor was very nice and the size of the bedoom was very big.Comphy massive bed and great pillows for once.The food was outstanding and very helpful staff. that i had to come home !
Striking wallpaper. Comfortable bed. Lack of parking space on arrival. Dining room crowded and disorganised at breakfast. I had to request a bowl at the buffet and my husband ordered scrambled eggs and was given a fried egg with his English breakfast. However, the staff were pleasant. Bath was very small. Room very hot on arrival, but staff did oblige by turning down central air conditioning.
Excellent location off A1,good views even from back of hotel Resturaunt rather over priced
Very clean well run hotel, staff very helpfull. Rooms excellent well fitted out. I considered the bar prices to be slightly on the high side.
The hotel was near the airport and looked good from the outside. Multiple issues including price cheaper on hotels own website.
New hotel, nice and clean and very friendly staff None
The Receptionists were very helpfull when I required help to find a tyre firm after having a puncture
Clean, warm & comfortable. The main entrance is at the rear. This is not apparent even when entering the car park. It is natural to try and reach the front of the hotel where one would expect to find the reception. But you can't drive there!!! After walking along a narrow path with luggage and a disabled wife we reached the revolving door at the front. This revolves too quickly and bites at your heels - my wife wouldn't even enter it and it had to be 'disabled' for her to get through. We then found the reception at the rear and the adjacent automatic sliding doors. A simple sign in the car park directing you to the entrance at the rear would have saved a lot of hassle.
Internet - ired access strange (Ethernet cable in my room would not connect to my pc). Wireless access in lobby very slow - until I mentioned it to staff then it speeded up. Odd!
Very airy - the restaurant area is well lit - The lounge/bar/restaurant area has been very tastefully used with the space available. Not a bad point just our personal opinion - The night we stayed it was freezing - There was no extra bedding and the wooden floors were too bare - In the summer it may be adequate but not in winter
We were taking a very early flight from Robin Hood airport. Staying at the Ramada took all the stress out of "getting to the airport on time" We just stroled across to the check in desk, then got on the plane. No issues
Staff were extremeley good and very helpful
Blakes bar was very nice and it was good to have use of the pool next door and towels supplied. not really no.
Wifi is poor at best. I would rather pay for Internet access and have a decent connection
good clean, stylish hotel. very good restaurant. lovely staff.
Friendly staff, superb room, easy access and parking
Clean Room , convenient location for my business requirements
Value for money, access to the spa. Too noisy, with noise coming up from a private function and then noise from the next door room and corridors. No place in the communal areas for children (play room or just a safe area).
24 hour service available, friendliness of staff
The rooms were comfortable The food was not cheap and the bar was expensive for the area. Breakfast was also expensive.
Nice room interior and country location Floor boards overhead very noisy when people moved around in the room above sufficiently so to wake you up, noisy loud guests or even owners/staff I am not sure who returning past midnight making a lot of noise in the corridors and then walking about a lot upstairs creaking the really noisy floors.
My wife and I were visiting our relatives in Dodworth and so your Hotel was very convenient. The breakfast buffet selection was excellent. 1.--Regretably, there was insufficent staff on duty in the dining room for Sunday breakfast as there were a large number of wedding guests who stayed overnight. This did cause a slight hiatus.--2.Our room 211,appeared to have thin walls as we could hear our neighbours (a family) in 212.They were not excessively noisy either.
Lovely Room, everything in room so clean & comfortable. We had to wait at least 5 minutes at reception to check in.
excellent room bar and lounge area very comfy breakfast could have been better
The internet did not work
Room was ready early and we were allowed in prior to attending a race meeting at Doncaster, which is a nice touch. It is impossible to get a taxi from the hotel to racemeetings on a race day. The hotels location means a long journey for a cab in slow traffic and the 6 taxi firms we contacted all stated this. Bear in mind if off to the races!
Great place to stop over on your Journey. Have allways used travelodge but not any more!
The good sized very clean room, comfortable bed. Able to get an early breakfast. No
The staff were very helpful, the breakfast was very good, and the bed was excellent. We would have brought it home, but thought you would miss it.
Large clean room. Friendly & helpful staff. Easy to find & quick access to the centre of town (5 minutes drive)
New, clean and everything worked proerly Breakfast: a cooked breakfast for those travelling around all day and don't have time for lunch would be good - even if it could be arranged with the pub next door
The only thing pleasant about this hotel was the sleep I had after travelling all day Worst service ever....half the staff dont seem to be capable of their given job
Location excellent staff helpfful
Room was very clean, the bed comfortable, very central for shopping or clubbing. Due to its location it was a little noisy due to late night revellers, the car park is very small and was full, had to pay to park elsewhere.
fantastic photo's of the rooms, looks great from the outside, the discoint looks like a good deal smells of stale water, food really really bad, made by a child, broken remote, noisey, dirty carpets, odd attitude from staff!!??
no internet access
bar /restaurant modern and reasonably clean Bedroom very outdated as was bathroom. Our room directly above function room, extremely noisy
Nice, friendly hotel centrally located within the heart of Doncaster town centre.
Business meeting Not having a trouser press in the room
Very hot, no air con and poor parking arrangements
The location The room was smelly and dirty and the towels had make up on them
The attractiveness and cleanliness of the hotel, the restaurant, service and ambience was superb. Could you please send me a loyalty card as I will be using the hotel again next week. There was a lot of noise at 6am, the door at the top of the stairs was continually banging with people talking loudly.
The price Restaurant closed at 9 pm
it reminded me of travel inns
Friendliness and helpfullness of the staff
Easy access to a1 and m18 Spacious rooms Good supply of hot watre and well-appointed bathroom Parking too distant from reception - sign saying 'let your luggage off at main door, then park would have been helpful room very much too far from reception signs to get back to reception very few and far between - got lost newspaper did not arrive by sunday morning 9.15, but it was taken off our bill breakfast room could have been cleaner
The gym was one of the best I have ever been to The rooms were very warm, it would have been better if they had air conditioning
I liked the staff, they were very knowlegable about the area and gave good directions and were helpful. The room was comfortable and had plenty of tea/coffee!! The wardrobe was huge, even had an iron and ironing board. The restaurant was very good value for money. Plenty of room in the lounge bar. I didn't like the constant road noise at the front of the hotel, it didn't stop all night, also a group of residents stood around in the carpark at 2am discussing travel arrangements, the windows at the front could be double glazed to stop this or book a room at the back. The hot water ran out at 6pm too.
Reception dealt with our complaint about the room smelling badly of cigarette smoke quickly and efficiently and moved us to another room without any problem. The first room that we were put in stank of cigarette smoke. In fact the whole landing smelt of it. The windows had been left open obviously as they had tried to get rid of the smell.
swimming pool. Lovely rooms.
For a big hotel chain the chef did a great fixed price menu --the pan fried duck was one of the best and the fennel salad !!! brill ,good price wine list the first room offer was no good--it was an upper room with a leaky skylight and the telly was dead with no service men on call at weekend.Natalie at front desk did a great job of room change and the room was good. 10/10 to Natalie as there was a wedding at the same night
The bed was comfortable Overall the hotel needed to be refurbished it was looking tired and well used especially in the restaurant.
The temperature inside the swimming pool area was too hot and unbearable to sit in for more than 10 minutes. The price of the breakfast £12.95 was far too expensive and we did not have it.
convience to motorway
the party we went to nothing, disgusted
Vwry handy for the m1
Noise from motorway traffic. I orderd a wake up call which I did not receive