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Staff,cleaniness and rooms
Friendly staff, quiet location in the "sleeping" district of the city. Leaking pluming in bathroom and unpleasant smell from ventilation which was connected with restaurant's kitchen few floors above definitely made some trouble.
The hotel is about a 20 minute walk from the town center, where the restaurants and a few historic sites are located. The railroad station is a little farther from the hotel. It's a pleasant walk, except in hot weather when you're going to dinner. A taxi downtown costs approximately 8 EU, and there is also a restaurant in the hotel.
The location of the hotel is good and at reasonable distance from imola centre and the autodromo. The rooms are spacious and nicely decorated. Also the halls equiped with led lights at various angles are different from the usual. The breakfast was ok and the serving personal helpful and friendly The reception personal was cold and direct. The shower cabin looked unprofessional with its sharp edges. The breakfast was ok but nothing too great.
Very spacious and luxurious, kingsize bed Only paid WiFi internet
We booked the hotel in order to attend the Imola circuit for the World Superbikes weekend. It was within walking distance and was a good choice in this respect. The breakfast lacked variety for all tastes, although there was nothing wrong with what was available, but a better selection is usually available in 4* hotels.
size of the room. easy to find. toilet not very clean. Some hair out of the shower and next to the wc
Good restaurant for the dinner. Free garage parking and internet.
Comfortable beds, great big bathroom, cleanliness. The view (of a backyard).
An excellent location in the middle of Lugo town. Well placed for visiting Bologna and Ravenna, but little to offer in Lugo itself. The hotel is good quality and the staff friendly. No hot water in the bathroom on two occasions.
It's clean and quiet to live and the service is good.
I wanted a quit hotel inside a small town, for a one-night break in a drive to my holidaylocation. This hotel has private parking, a nice central location, great hotel for this price.
Breakfast, big room, nice town, good reception service
staff; restaurant; internet 3 € for all days; very good everything please do more days with this price
the friendly staff at the receiption, central position of the hotel, quiet there should be at least one german tv channel( they sakid they were rearranging channels at that time), bread at breakfast improveable!
The little town of Lugo was a really pleasant surprise - wonderful to walk around and the hotel was fantastic. Very welcoming, great service, nice breakfast. Highly recommended.
Staff was very helpful. My baggage didn't arrive for 1-1/2 days, and they were very good about calling the airport for me mutiple times, as well as making toiletries available. Cotignola is a small town, and this hotel is the best place to stay - clean, internet access, centrally located, staff speaks english, restaurant is very nice, breakfast included, air conditioned rooms.
Staff very friendly and helpful, excellent value for money No
Reasonably priced, quiet high standard room with internet connection, helpful reception staff, good breakfast, easy parking, easy to find. Have not seen other customer reviews so cannot comment on their accuracy.
i liked a lot the area and the atmosphere of the hotel.staying in this hotel was very pleasant for me
We were upgraded into a better room at no charge. The bed was very comfortable. The room was recently updated. Excellent value for the money.
Free wifi, confort, nice persons, I really appreciated my stay in this hotel! near of Imola race Nothing, it was great!
We spent two fantastic nights at this hotel... the bathroom was a real treat... it was a big room with a jacuzzi bath and seperate rain shower. The staff were friendly and helpful as were those in the bar attached. Imola town is a 10-15 minute walk away... no need to drive there as the town is mostly pedestrianised... it is a bustling, beautiful and historic place... we arrived during a music festival and had a great time.
The hotel manager Frederico was excellent, we had a few problems not related to the hotel, however, this gentleman sorted everything out with a smile. Thanks again Frederico. We vwe could have stayed longer.
The overall comfort
Good position in a beautiful building; large room; good breakfast; possibility of parking nearby at no cost (during holidays)
Nice Hotel, friendly staff No bar in the evening
The beautiful spacious room, and the polite friendly staff. If you like shopping it is the perfect location. would have like access to a hotel bar and to be able to sit and have a beverage before going out to eat etc. f
the room 111 no bar
location, cleanliness and staff current refurbishment, noise was slightly offputting. some seating needs attention or replaced and some choice for english breakfast even if only toast
Beautiful 'Old World' feel to the hotel, great place to stay in Faenza
The ambiance of the hotel.
Clean, nice, tastefull interior, staff spoke good english hard bed,
I cannot say a bad word about the Hotel Vittoria. The staff were very pleasant and helpful and the location of the hotel was excellent. Only a short walk to the centre of the town. We had a very pleasant stay.
Very central location and friendly staff Decor was a bit dated but everything was spotless and well-maintained.
Very good value for the money (45€/night for a single room), good breakfast, very large rooms!
Four star hotel for reasonable cost Expensive internet connection, slighty showing its age, Good range of breakfast choices one day, very few the next, noisy location in some ways, parking often used by non-hotel guests.
Apart from location, i'd say the lobby was among the best things at the hotel. That says enugh. Most of the staff didnt talk english, so that made it a bit hard for me. The resturant was x5 times more expensive then other resturants nearby.
Placement and privacy, stone finishing and furniture Only shower cabin
The room size, general design,bead comfort,air conditioning system,parking facilities, easy to see it from highway The inadeacuate waste treatment (insufficient separators for diferent kind of residues),Lightting of the room table,publicity front lights
Please write at least 15 words it's a nice hotel .sometimes gives you a family feeling!of cource,best of it, the bar!
High quality fittings in room and en suite
large room,large bathroom,friendly staff,clean and tidy the breakfast was not up to the standard of the rest of the hotel..bit basic
very intresting hotel for one night stay before continuing to final destination....
Both the room and ensuite bathroom were really spacious and very nicely decorated and furnished. The hotel's restaurant, which specialises in seafood was excellent, though a little formal for our taste. Location was good for going to Imola motor racing circuit, and Faenza is a pleasant town. Restaurant was expensive (but very good so probably worth it). It was fuly booked the first night we were there but the reception recommended a restaurant in Faenza and ordered a taxi for us.
Lovely setting & grounds; but above all an exceptionally good restaurant which was a pleasure to eat at The double row of barbed wire around the edge of it; difficult to find
It is impossible that the hotal has 4 strats...maybe in the 70s. Old furniture, small windows, very bad breakfast.
Hotel staff were very friendly. English speaking. Very helpful indeed. Rooms were adequate, clean, 'Klima that worked !' Shower was a little on the small side but bathroom itself clean and good size. Towels and laundry seemed new. Good sized Parking area with no problems to access. You would need a car to get into the town itself. 10 mins from the A14. Good selection of food and quality good, although i thought just a little expensive. Some of the area's may'be could do with a little refurb, but on the whole it's ok
internet access not free
Free internet in the lounge
Heel vriendelijk onthaal we waren in faenza voor de passatore (100km ultraloop) ondanks we lang voor het toegestane incheck uur aankwamen werd ons toch snel een kamer aangeboden
Staff very friendly. Very near to Faenza city, but car necessary. The hotel rooms were basic and old. The breakfast is poor: I suggest you to ask directly for capuccino or cofee to the barman. The hotel should be classified as 3*.
Large free parking, good Breakfast, Warm welcome (by a young man and young woman), Elevator and I'm ok with the price during my periode (half May). I should visit this hotel again. The internet service from Vodafone is to expansive. Single beds are a bit small for a 4 star ranked hotel.
We were only there one night and just visited the town.
This was noz my first time there. What I liked is what you have allready questioned in point 2 no
Friendliness of the staff
friendly staff and helpfull
The staff were very polite and cheerful. One thing, the hotel called me a taxi to take me to the airport. The taxi driver drove many kilometers in the wrong direction and it cost me 10 euros more than the trip from the airport.
access to and from the motorway was very good. the bedrooms were well insulated against motorway noise. Hotel surrounds untidy and unwelcoming. Room and corridor decor terribly depressing. No coffee making facilities. Steps up from car park to hotel made moving luggage difficult.Room rate was high compared to other better hotels used during trip.
We found this a lovely hotel for facilities and comfort. It was particularly good value for money. The hotel is great for those arriving by car. For anyone else there is neither public transport nor a safe walk path into Faenza. It is a taxi or a taxi!
The fact that it was near the motorway which was the only reason I booked it having stayed at this hotel before. Also reasonable price Room smelling of smoke and oppressive heating. Having to make breakfast tea with lukewarm water. Small cups needing constant trips to breakfast bar. Fixed overhead shower geared to men. No tea /coffee making facilities in room (which are beginning to appear in Italian hotels).
close to the highway exit. ashtrays and smoking smell in non smoking room and they do not change your room.
The Ammerican receptionist was exceptional her service she provided to us was just outstanding, we loved our stay and the children enjoyed the internet connections is the rooms awesome,
Very much worth the money, a feeling of luxury in a well-styled atmosphere. Very good service.
Very comfortable room. Excellent staff.
Friendly people, nice environment, good facilities
A complete and a high quality service. Excellent stuff. A very nice restaurant. Excellent parking facility. Practical location. Fair price.