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We went for our honeymoon so it felt like we were spoiling ourselves - luxurious, awesome views, wonderful food and drinks. Most of the staff were fantastic. We felt one or two of the restaurant staff were not as attentive as they should be.
The setting and gardens. The service and very helpful, friendly staff. The restaurant. We had a wonderful stay. We thought our room was a little small for the price and it was crowded with 2 large suitcases. There was no lift to our floor. Is this consistent with a 5-star hotel?
Very nice terrace overlooking the lake, excellent meals at the restaurant, very friendly and helpfull staff poor Internet connection with charges
attention to detail and beauty of the biulding and surroundings gardens
The hotel was a perfect place to stay on a honeymoon with attentive staff, beautiful interiors and an incredible terrace with views over the Lake. We couldn't have asked for anything more. Its a 20 minute walk to the Lake garda boats but the extra seclusion does provide a far more personal experience.
Nice hotel with polite and educated staff. Quiet place for relaxing with beautiful view. Romantic atmosphere. Beautiful operetta night and nice restaurant. Price. More comforts were needed (SPA etc). The photo was not corresponding to the room that was given to us. Every morning outside of our suite was an annoying noise from the cuisine of the restaurant.
The interior style, the staff and the location were all excellent, but without hesitation the restaurant food and service, were exemplary. Send the rest of the world's service industry's staff there for training! Perhaps a double bedroom should have a double bed and not just two singles pushed together [and inefficiently held there] - but then as I was on honeymoonmaybe I am being a little picky. Oh....
great swimming-pool and scenery.
The location and view The size of the room and the bathroom
i liked everything , especially the location directly at the lake , it gives a wonderful feeling the only negative thing is the heavy traffic on the road alongside of the hotel , although you can not hear it in the hotel
Clean and bright bedrooms and common areas. Friendly staff. Good food. Helpful staff. Location good as base for visiting other areas of Lake Garda.
Location to the Lake N/A
A large hotel, ideal for older guests. Excellent staff, service, location.
Friendly Service Long distances to walk from room to reception
The "Al la Carte" resteurant is a must, superb food the staff are fantastic and the location is hard to beat. The hotel is "old world charm" rather than a modern. Would recomend the Lake Veiw rooms for the additional cost. Travel around the lake very easy with the ferry just outside.
Everything was first class
Fantastic position right on lake Prices of tea/coffee and drinks generally
The hotel gave us an ideal location to celebrate our wedding anniversary; centrally placed and offering good quality services.
The friendliness of the staff and the location of the property. Insufficient air conditioning and some problems parking.
The position is superb and the staff are charming and helpful. The rooms are very high-tec and being open for only a few months have minor problems which are being dealt with. There are differences in room sizes which were not apparent when booking and we upgraded, paying extra.
It was pure pleasure, the location, the hotel, but certainly the interior design (room and facilities) makes you feel relaxed at all times, sorrounded by beauty and like you don't want to leave. I can't tell his name because I don't know but one of the managers who " helped" us when we did the check in, cted somehow un-friendly and a little arrogant in my view, though this fact doesn't change my opinion at all of such a wonderful experience with Bella Riva. The rest of the staff was fantastic. I mention this because it was the only negative highlight, not intending to change people's styles
Very modern and clean... good option if you don't like the typical European style hotels. Loved the location, our favourite in Lake Garda. It's a new hotel and they haven't thought of minor things such as a place to put the soap, shampoo etc in the shower....
I cannot fault this hotel in any way. The night we stayed here was part of a surprise trip for my husband's birthday. I only wished we had stayed longer! The location was out of this world, the accommodation second to none, the food sublime, the staff attentive and helpful. What more can I say. Oh yes, I look forward to going back again.
Excellent position on the lake, directly opposite the boat stop. Friendly staff, rooms and public areas very stylishly decorated and clean. Secure car parking, easy walk into town.
It was a very pleasant stay and very romatic.As well as the hotel as the area.The hotel is managed by the two owning brothers and adds to the charming place a very cosy atmosphere.Great week. Unfortunately the pool is not heated
Breakfast buffet was good, but evening meals were expensive, and not that good.Staff were pleasant. Parking was excellent.
Attractive hotel in a quiet lakeside location in a not-too-busy village. A good base for exploration.
Location They charged me more than the price declared on booking.com
Location of the hotel directly at the lake. Beautiful park. Nice room with balkony. The food was not very good for a 4star hotel (and prices).
Nice and friendly staff. A balcony in the shadow on the afternoon. Our room ok but it we were celebrating my wife´s birthday so it could be more romantic. Very quiet in the evenings. Outside of the towm, you have to take car to get some dinner.
The friendly staff and the Christian ambience
We found the hotel to be just what we wanted - comfortable, friendly and helpful staff and with a lovely room overlooking the lake - all very peaceful. We would have liked to be a little nearer other restaurants at night - although the location was generally very pleasant and the hotel's own restaurant very good. We would have preferred no music in the restaurant in the evening
Lake view from large balcony. Quite a quiet area but shops and cafes in close proximity. Easy access to local ferry system.
Excellent hotel and would go back.
no specific positive comments is more a 3 star hotel; poor breakfast (payable extra items like cooking egg etc + low quality + every day the same); payabel parking of 10€ a day (not mentioned before); price/quality not in line
the location was excellent with fantastic views over the lake and close to all the local restaurants. the pool and garden were lovely.its a great place for a quiet and relaxing holiday. we thought the breakfast was very poor. the same menu every day. also if you wanted fried eggs or freshly squeezed juices you had to pay E 4.00 for them.
size of rooms & position Very dated decor, breakfast, staff, limited parking facility & lobby
Nice view on the Lake Garda. Hotel occupies historical building but well renovated and equipped with all necessary facilities for relax and spa. Spacious double room with lake view also has a balcony. Good bar service. Wi-Fi is not free of charge. There is a requirement to book a parking place in advance but hotel can't guarantee the fulfillment of own obligations (as it was in our case).
fabulous lakeside setting, excellent service within hotel, great pool area for chilled relaxation. Outside the hotel ther are several bars and resturants within 5 min walk with great variety of choice.
Beautiful setting, great hotel and staff. Unbelievable views over the lake from the balcony. The staff were always friendly and helpful. The food was plentiful and a great choice to suit all requirements. Limited parking although not a problem during my stay.
Proximity to lake,room had beautiful view and large terrace. Staff very helpful and made you feel at home. Sat on the upper terracwe drinking Champagne and strawberries and felt like film stars. We are already trying to plan our next visit, but dont want to spoil ourselves as this is a very special place.
Nice, peaceful place. Pool side deal for families with kids, romantic evenings with music by the pool ideal for couples. The lake just in front of the hotel.
perfect location - away from the crowds - small hotel - so not many people - good breakfast small walk from centre of town - but not the hotels fault!!
Helpful staff, nice decor, quiet location but close enough to restaurants and the lake, wonderful gardens and near Il Vittoriale where we saw a concert.
Excellent staff, beautiful pool, quiet area, lovely resturants nearby, great breakfast.
Fabulous experience. Location is tremendous - away from the busy road yet close to the lake with great lake views. Between the lower and upper part, latter with lovely piazza restaurants with an easy walk to both. Room was large and very comfortable. It was kept immaculately. The staff were all very welcoming, friendly, efficient and really cared that we enjoyed our stay. Pool and patio areas for sitting in the sun and relaxing. Varied and interesting breakfast selection.
Very nice hotel. We'll return there again.
Excellent Hotel with first class staff. Quiet and relaxing.
The accommodating nature of the staff like of irons/bugs in the room
there is a swiming pool, staff is very friendly, location not far from the lake, in a beautiful garden, breakfst buffet good with enough choice. the rooms are pretty and comfortable. peaceful. the canes of juice at the breakfast waren't labeled so you had to take a guess what you are taking, lake of natural yoghourt with no sugar, no mosterd, and unfortunately no restaurant where you could serve dinner. my son forgot his shoes but they weren't found. no hair conditioner, no cotton buds and no slippers in the room. (for a 4 stars one expects them too)...couldn't find a door sign with yes/don't make the room. bathrooms outdated: thin tubes with only shower a hand one in the tube....when showering in the bathtube water kept running out of the bath (very cheap system with a curtain) so we had to use unecologically each time a big towel on the floor in order to stop the water run in the room (room 106). NO free internet (7 euro/hour!!
Modern rooms. Free of charge parking. Clean outdoor pool (unheated). Hillside location with comparably little traffic noice. Friendly staff. Rooms seem to be accessible for handicapped people. WLAN not free of charge and - even worse - ridiculously priced (4€ for 30 min, 7€ for 1 hr). Mediocre, loveless breakfast in rather uncharming dining hall. No shower curtain in bathroom. Pool towels only available in exchange to "towel card" (one per day). No bellboy service (luggage has to be carried up to the room by yourself). Plastic cups instead of glasses in minibar and bathroom.
The staff were helpful and welcoming. The hotel has great facilities and very clean. Weather permitting, breakfast was enjoyable outside. We had an amazing view of Lake Garda from our balcony!
The views, service and peaceful location Quite difficult to get anywhere quickly
Excelent location, but nothing special. Fair value for the money paid.
Excellent service during our stay, beautiful location but a little difficult to find as it was our first visit to Lake Garda. Paying for tea/coffee in our room.
We were impressed with the friendly and helpful staff
The scenery overlooking the lake was spectacular. It was private, quiet, and very relaxing. The food was fantastic and everyone was very friendly.
Location, the view The pillows were to soft, the air conditioner was noisy, the bedroom small. The TV had only German channels, no English.
The welcome was extremely nice and the view where fantastic Nothing
wonderful location overlooking lake Garda; nicely decorated and spacious suite; good swimming pool; rich breakfast buffet; very friendly and competent hotel staff no, we liked everything (but you should feel comfortable with the small mountain road that leads down to lake Garda and with quite many stairs between the hotel rooms and the restaurant/pool)
Amazing road to the hotel (although a little danger), nice swimming pool, friendly staff, cleaning, large terraces. cranes in construction's site which obscured lake view (I hope it is temporary situations)
beautiful views of garda lake,quiet enviroment. too expensive for what you get.
Views were spectacular. Very comfortable rooms. Facilities great. Staff very friendly and helpful. Excellent price. Loved our stay. Would go back again and stay there. No laundry facilities available. Needed washing machine and dryer. Tea & coffee sachets would be nice on first day of arrival.
The view from our balcony was spectacular!!!, right on the lake, surrounding areas, 1 hr. drive to Verona, resturants and grocery store nearby. The room was a nice rate (wasn't yet the busy season) however it seemed like they nickel and dimed you for little things. Granted we were staying in apartments, but you had to pay if you wanted your room cleaned and also for extra towels. Also we could not figure out how to get into the baby/kids playground. After walking carrying our 14 month old up, down and all around we gave up.
Views were beutiful. The room & pool area were really nice. Staff was very friendly and helpful. Excellent price. We liked the place. The hotel was quite far away from the centrum.
Clean,bright and spacious.Excellent value. Pool not open until middle May and was 28 degrees in April!
Lovely view from the rooms to leg Garda. They don't change the Towels at all.
Convenient, clean, friendly staff, very nice family friendly environment.
Beautiful setting and very nice pool area, spacious and clean appartment. Good value for money. We were charged for the baby cod
position and quietness and swimming pool we thought they could have changed the towels during our stay
The villa was beautiful: its situation, the grounds, the views, the swimming pool, the exterior and the interior - stylish and luxurious. The service was fantastic, the food was of a very high standard and they catered to my gluten-free diet very well.
Our room was beautiful with the most amazing view, but not the minimum size of 35 sq m as described on your site - it was only 25 sq m - the evening dining was excellent and the staff very friendly Not enough shaded areas/umbrellas by the pool - breakfast buffet quite limited and suited to the German residents-room terraces would have been more private with some screening between them
Great view to the lake, very warm, romantic and family-style hotel, very kind staff. You have the feeling to be at home and the view by the terrace, patio and swimming pool is simply priceless. The room fan was noisy and annoying during the night, since it was on all time. It takes at least 20 minutes by car (mountain road) to get to Gargnano old town and to the lake.
Very unique hotel, with warm hospitality, excellent restaurant, amazing wine collection. The garden is beautiful, peaceful and romantic with it's breathtaking view to the lake.
We have appreciated the staff's cordiality and the beautiful hotel dipped in an enchanting landscape. The restaurant offers excellent kitchen and excellent wine list. Good price quality relationship.