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Very good restaurant Services e.g. spa, golf, were 'add-on i.e. hotel did not offer a package service
The overall looks and environment of the hotel The very expensive breakfast
A marvellous location, excellent comfort and services, reasonable rate, nice wellness center, excellent breakfast and very friendly staff.
Good plain accommodation, with everything there that you need. Not luxurious but then the price was reasonable. The food was not good. We didnt try the exspensive restaurant as the food at the buffet wasnt great.
great rooms,very clean, so quiet.good breakfast Big Hotel
The breakfast was overpriced and cold
Hotel very clean, but too large.
Very friendly and efficient without being obtrusive Very annoying being woken up by greenkeeper at 6 am outside window mowing golf course with noisy machine. Too early to wake guests in my opinion. He should do far side of course away from hotel first. I would recommend hotel but would warn people about noisy golf course maintenance
We went to Dolce Chantilly to get away and have a break, to relax and unwind. Exactly what we achieved. When we previously stayed at the hotel they had a buffet dinner on in L'Etoile Restaurant whichwe would have liked to have seen on again.
The bed was very comfortable and the bathroom was functional Institutional feel, noisy air handling equipment and no access to local town.
no nonsense, just what we need
The staff were very good. I arrived at 2150 and dinner finished at 2200. I was told that I could still check into my room, stow my lugage etc and still have a meal if I wanted one from the non a la carte menu.
Location for the parc asterix site. Price was good compared to uk hotel Eating dinner was not a good experience, orders were wrong and when they did get it right, 10 minutes later they realised they had run out of one dish! Bill was a complete cock up.
I liked the chalet style of room with own front door. food was good value and excellent. Pet dog was welcome. Can't think of anything important.
The rooms were clean and an extra bed in the room accomodated a child. Free Wifi was great for the teenagers. Rooms were serviced with clean towels left every day. Buffet breakfast was good, plenty of variety. Restaurant food was good. Staff were friendly and helpful. Paper cups for tea and coffee. Although rooms accomodated 3 only 2 cups and 2 of the small individual milk cartons were left each day each day.
The restaurant was above average - quite good. Staff was helpful with a small problem. Location near and good access to DeGaulle airport was very helpful. Senlis is an attractive and historic city.
Yours was the only hotel we visited in three weeks in France with tea and coffee facilities in the room - always welcome! Well presented Buffet too Perhaps a more obvious signage for the hotel -
Although we arrived just after the restaurant had closed, they held a table for us so that we could eat after a long journey. The staff were very friendly, and really seemed to enjoy their job. No. It was excellent value for money.
entironment is very good, room is clean. Silence. Breakfast is more better than the other hotel. No
staff and ambience
The hotel staff was extremely friendly and cooperative NA
Secure, quiet and well maintained hotel that is ver convienent to Charles DeGaulle Airport in Paris. I am sorry that I did not plan for more time to spend at the location. Absolutely no complaints.
Not too far from CDG and better than the chain hotels at this airport.
Food in bar not hot enough. Menu a bit narrow and exotic.
Setting and building were beautiful, staff very courteous, proximity to airport without airport prices, room was very nice and clean, beds comfortable. We can find nothing poor to say about the building, staff and setting. The meal, although tasty and with a nice presentation was a little sparse and the wine portions a little light. The second glass of wine was particularly light and was poured at the table by the waiter into the same glass rather than brought in a fresh glass from the bar.
Convenient to C.D.g airport but much classier than the usual airport hotels. Currently there are renovations taking place but they did not detract from the luxurious accomodation and although my evening meal was quite expensive it was worth every cent.
Hotel staff were very friendly although not all of them in the restaurant/bar spoke English which made things a bit more difficult
quick check-in, friendly front-desk at 9:30 already no croissants / toast. breakfast not good value for money.
The location was good, very comfortable room, quick lift, interesting reception area, light and airy breakfast room. Nice, soft water in bathroom. We stayed in August when many staff possibly on holiday. But the gardens looked neglected. Flowers and lawns in the town much better looked after. One out of three lights in the bedroom did not work. We expected housekeeping to put right - but not done. Towels rather thin - not worn out but just of poor quality. Soap could easily be better. Almost too small to get hold of and no perfume at all. A sign (small card in the bathroom) to say 'unperfumed soap available from reception' would enable the majority of us to have a small, hotel-size tablet of Roger and Gallet soap or Bronnley ( who make soap for Harrods I think, from Brackley, UK) and enjoy using.Breakfast was all right but uninteresting..Hotel's Indian restaurant was not good at all!
Efficient and well-run. Was happy to re-book for a return overnight stop.
no breakfast included in the rate of the room
the location of this hotel is good easy access to all of chantilly chateaux race course restaurants bars museum breakfast too pricey shower curtain was missing in one of our rooms asked for one but it did not arrive
It was within walking distance of Chanitlly racecourse Tried to call reception but no one ever answered the phone!
Large, clean, well appointed rooms No bar
Receptionist was friendly and helpful The decor looks and smells old, with badly lit corridors which are unpleasant.The TV was a portable, about 10 years old, with poor reception - strange, considering the 3 satellite dishes outside the window :-((
The hotel was very handy for Parc Asterix and in the middle of Chantilly, near restaurants and the Chateux
very good location near to town centre and chateau, close to station and only 25mins from Paris Gare du Nord etc. Fine hotel, but I don't think you should have to pay for out-door car-parking at back of the hotel, especially at weekends.
A grand chateau hotel with good facilities in an excellent location. We were upgraded to a deluxe room which also helped us enjoy our stay. The service in the dining room did not match that of the rest of the hotel or the standard of the food it served, which deserved better.
location, food They gave us a twin not a double - no champagne on arrival.
Despite being very busy with conferences, the staff and kitchen performed at a high standard. Cuisine is definitely worth a Michelin star - we had a first class menu with all dishes well prepared and presented - and the prices for fine wines are as reasonable as they may be in France. Lovely ground, quiet, and quite efficient staff. For us a far more pleasant alternative to fighting the traffic from Paris en route to an early flight from CDG. Staff generously upgraded us. It seems a bit understaffed; this feeling may relate to our late arrival in the afternoon.
the bed rooms we did not see a lounge only the bar
Loverly setting good restaurant and swimming pool. 5pm check in not too good considering check out is 12 noon.
The front desk staff was impeccable. The bar staff lacked personality and the menu left much to be desired. The room was disappointing as there was no character associated with the rest of the hotel.
The staff was vary friendly and helpful. It would be helpful if there was a check in possible by at least 1200. Most US tourists arrive at CDG very early in the AM.
lendroit et le batiment le tapis plein,la peinture de la chambre ainsi que sa grandeur.pas d'endroit pour déposer la valise
Beautiful Chateau in charming Chantilly area! Extra special with the golden leaves of autumn! You must look around their grounds. Whilst superb quality, the restaurant was pricey...
Very nice location and setting. The main building is historically interesting. The staff were friendly, and the room (in the main building)was large and comfortable, with the exception of some rather strange designer chairs. Nothing was quite as it seemed. The bar was luxuriously appointed, with a pleasant outdoor area, but service was intermittent - someone turned up every now and then to have a look. Bar prices are extremely high - would have been ok if the service had matched them. The (free) Wi-Fi wasn't working when we arrived, and it came as a surprise to the staff when it reappeared the next (Sunday) morning. There was a weird emphasis on security - a barrier at the main entrance when we returned to the hotel at about 9.30 pm, with one security man to take the car registration number, and another in the reception area. Perhaps a VIP was dining. For the room price, air-conditioning might have been expected, but was absent.
The owner of this establishment went out of their way to make sure our stay was pleasurable. She arranged a time in the morning for our gourmet breakfast of fresh pastries, yogurt, quality coffee, orange juice, breads and cheese. She was always available to provide local information and suggestions; even to arrange a booking for dinner. The property contains an eclectic collection of art that adorn the very tastefully decorated rooms which reflect the period of the building and surrounding architecture. Speaking of the architecture, this establishment is located in the heart of the most picturesque French village you could imagine. Right next to one of the 13th century churches, it has immediate access to bakeries, delicatessens, restaurants and a town marketplace that runs twice a week. The breakfast could have included a little fresh fruit.
The hotel rooms were very modern and clean. staff were very helpfull
wacky room, alternative food options, free parking. Free internet actually everywhere, not just in public areas (too many hotels claim "WIFI everywhere" when it is not the case) my stay coincided with a sales reps' training meeting - nice for the hotel I realise but irritating to be surrounded by smell of cheap after-shave
Courtesy and quietness Room light bulbs U/S on arrival but quickly replaced on request.
Restaurant food was much better than the last Campanile I stayed at - a very pleasant surprise. This however does not justify the increased rates for "New Generation" Campaniles - all the other changes should be part of the normal maintenance of the facilities. Although it was a "Next Generation" Campanile it looked rather run down from the outside. Paint was peeling off the outside stairways and walkways, the fan on the kitchens was very noisy (needed urgent maintenance to stop disturbing guests) & even the large Campanile logo was crooked! The room was fine (if you .like green) except for a confusing switch for the bathroom heater and a few loose fittings (e.g coathooks and shower head rail).
Freshly laundered linen, warm room. Very clean and good power shower with hot water. Secure parking. Functional room. I was happy to pay in cash but no receipt was offered nor given . Since this was our first stay at this hotel chain I was unaware if this was normal. I was a little uneasy but we enjoyed the stay and thought it was good value for money.
value for money
Out of the way in nice setting but easy to get to from Aix. Very helpful staff. Very nice "resort like" athmosphere.
Good standard as always. None
very convenient for Chantilly town and out of town shopping centre the room was a bit on the small side relative to what it costs
Nothing special. Was a very short overnight stay. For this kind of hotel it was surprising there was a waterboiler set in the room for making coffee/tea. The heating was shut down (or broken?) in the morning.
The hotel offered us value for money with a clean room and shower. However ir was not too easy to find given the street address was incorrect.
Big rooms and nice design. Friendly people great car parking nice sauna
Excellent Accor Group hotel. Great view of the countryside. Modern, clean, well-designed. Walking distance to cinema, eating (in an out-of-town shopping zone). Good breakfast. Everything included in the price - WiFi, TV, breakfast. Spacious room - I took the family room (28m2) for two people for 119 euros and it was great value for money. Can't think of anything.
Made my stay very enjoyable None can think of
The shower!!! and the hotel cleanliness, overall the facilities of the hotel were good. The bed was very comfortable too! The location of the hotel can be a trouble if you don't have a car, although you can always call a taxi (11 euros cost a taxi from the hotel to the train station). Also, the lack of enough hooks to hang towels in the bathroom make the space available near the basin a bit messy.
Desk staff excellent. Cleanliness. Gym. 10 mins from E15 so great for north south trip. In an out of town shopping centre. Quiet no wall between bedroom and bathroom
Roomps were very clean Hotel does not register in gps and was very difficult to find
Very friendly and helpful staff. Modern hotel - very clean. Very comfortable bed. Excellent breakfast included. Secure car park. None!
Quiet and comfortable with helpful staff. Good link with local restaurant for evening meal. Difficult to find SatNav and many locals did not recgonise the address. The cinema next door would be a good way to locate this hotel.
It met my requiremnts for a comfotaablr place tp spend the nightwith a good restaurant.
The Hotel was well situated the staff were mostly friendly the reception however was a little 'distant'.Our room was good and so was the breakfast.We had one dinner there which was good and we thought expensive until we tried several other restaurants in other areas of France which were generally the same
helpful staff some one spoke engish which was very helpful
A veey nice restaurant with kind employees. Also wireless was ok. Excellent food. Breakfast was some poor.
Excellent restaurant, very friendly staff
The suite we took was quite spacious ( for french standards) and partially renovated, quite cozy. Common parts are rather outdated, and hotel staff could be more service oriented, especially at the restaurant.
Quiet charm in the country, with a comfortable room and helpful staff. Well sited for visiting famous French chateau. We enjoyed dinner a the hotel but it was too expensive to eat there each evening. A simpler choice of food would be helpful.
Quiet. Friendly. Well situated. Room ok, not great.
The hotel is excellently situated for exploring the area around Chantilly. It also has a very good restaurant, and there is another friendly, high quality restaurant within walking distance. Nothing wrong at all.
package / special deal and the overall level of comfort ( Bar / Newspapers / pool table / Large screen TV ) Very helpful staff in all depts. No kettle / tea making facilities in bedroom
Beautiful grounds, swimming pool, very clean room, excellent breakfast within a large timespan so you don't feel rushed. Kids in the pool could be loud! Restaurant was shut due to a wedding party being there but there were others a short drive away.
Nice quiet location, large pleasant rooms Standard of breakfast for the price was not very good - not a lot of choice eg of cheese and only charcuterie was halal.
Peaceful location, car needed, easy access to main road system for visits in the area. Rooms in Annex are good with french doors, plenty of air when hot and tiny balcony, very clean, no hospitality tray. Good pool area outside, small park for walks, restaurant closed during our stay for wedding, breakfast averge.Staff very helpful with good English.Overall good value for money, very enjoyable stay Lack of hospitality tray in the room.
The food was very good if a little pricey. Wine very expensive. The room was in need of a makeover as was the bathroom. There was no mirror in the bedroom at all!
very peaceful and very good breakfast
The staff were very welcoming, and went out of their way to be helpful and friendly. The free wifi throughout the hotel was a definite plus, too
A lovely hotel in a beautiful setting. Great food in the restaurant.
Setting was beautiful and staff were extremely helpful.
The tranquil setting of the hotel and lovely gardens. It was an ideal spot to base ourselves to visit Chantilly and Senlis. Excellent food in the restaurant.
Friendly and helpfull hotel staff. English no problem. Decent budget hotel for short stays. Hotel room is a bit small but sufficient for short stays.
Car park, shoe shine tissue, breakfast well organized The fact that your staff enter my room while I was breakfasting, removing the tows too early...
friendly staff who were understanding about my limited French, although I did use as much French as I could!
Friendly staff and good basic cuisisne Smokey atmosphere
I liked mostly the people. Yes
Friendliness of the staff Sink did not drain; food was terrible--canned green beans and a rancid taste to the chicken dish. Not at all up to the standard for French food from any type of establishment.
It was cheap and close to where I was working. Nothing. It suited me perfectly.
Good breakfast, nice and clean accommodation Only one pillow supplied and was uncomfortable the first night until I was able to ask for extra pillows the next day. The shower and toilet was small and access to the shower was difficult for my large husband.
Nothing at all Only 1 small towel per person in room. Curtains were not properly fixed to rail. Linen was lying on the floor just outside our room on arrival and still there on departure. Room was definitely in need of remodelling.
Even though it was near highway, it was quiet at night.
Staff good, good breakfast for the price, bed comfortable and room was a good size. Although on main road noise from road was not bad due to good quality double glazed windows
It's very good hotel. It will be good, if possible to change\midify booking online (by internet), for example see reservation and modify reservation forms in www.hertz.com. After my booking online I haven't receiveâ an email with my booking information...
good family sized room for 2 adults and 2 children @ good price. We enjoyed our breakfast. Check in and out was easy and quick. noisy at times, situated next to train line.
The staff was friendly and the accomodaton met our requirements. The otel was well placed for visits to local attractions.
Nothing Evening meal was ok but breakfast was very poor. rooms basic but comfortable.
hospitality and service
The staff has been very professional and I apreciated the quality of the service and the comfort of the bedroom (bed and bathroom). It's the best IBIS hotel without hesitation I have seen. Nothing at all