Would you like to save as your currency permanently or for this visit only?
My partnet and me are very disapointed of the porr service received last weekend at your hotel. The fire alarm went off in the middle of the morning disrupting our sleep for about 10-15 minutes. When the next day we informed reception about the event the response was disapointing: 'I cannot have control of the fire alarm' the receptionist said. In the lobby the fire place stopped working when my partmer and me sit in there; any member of the staff came to switch on the fire place and when we eventually asked to please do so the response of the receptionis t was: 'Oh, this fire place doesn't work well'. Then he unsuccesfully tried to use a remote control to switch the fire place and let us in the cold after tryinf gor less than 2 minutes. In the night the room wasn't warm.
Beautiful hotel view a beautiful view.
This turned out to be more luxurius than we expected for the price we got on booking.com. Huge room with a great king-sized bed, lovely swimming pool and jacuzzi downstairs, flat screen TV with in-room movies... we stayed at the hotel more than we expected during our Bantry visit. Bit of a strange setup - there are three separate sets of elevators - one to rooms, one to suites, and one to the car park. If you use the wrong one, you end up lifting your luggage up sets of stairs.
A comfortable and well presented room, with all expected facilities. A basement car park with an intellectually challenging lift link to certain rooms !. Menu and food preparation in retaurant seemed to suffer as result of mid week special offer.
The decor and general condition of the hotel Food was disappointing. Breakfast was over crowded, rushed and food over-cooked. Meal at bar was not cooked fully.
comfort of rooms, hotel restauraunt and bar. food excelleny. location. staff friendly and helpful.
The Maritime is an elegant hotel, more than anything I enjoyed the design of the room and the view. Even though the hotel is large I always felt my space was private, which is a good feeling. On arrival the bathroom bin was full - apart from this everything was faultless.
The stairs and elevators are very confusing
The first thing tnat struck me about this hotel was the internal design. It is thoroughly modern, and all aspects of the decor integrate seamlessly, producing a pleasing unity throughout the Hotel. Although it is thoroughly modern, it evokes a deeply traditional atmosphere, and sitting before the leaping flames of the fire in the foyer, glass in hand, one could imagine oneself as a United Irishman in 1796, anxiously awaiting the arrival of Wolfe Tone and the French Fleet in the Bay, bringing Liberté, Egalité, Fraternité! I think this is an exceptional hotel in the way it combines the past with the modern. Then the staff were excellent; friendly, helpful, welcoming.
The staff could not have been more helpful, friendly and polite. The food was also of a good standard especially the breakfast. We had a great time in the bar and my wife was very impresssed with the wine selection. Our room was clean and spacious with all the necessary facilities The bed was not very comfortable and the pillows were quite hard
Most enjoyable.. staff were so friendly no loved hotel... be there again next year
It was a great location and great facilities i.e. pool, sauna etc. I hear the food is excellent but unfortunately we never got to sample the restaurant.
Staff friendliness Bedrooms beginning to show 'age'. Some updating/minor maintenance (e.g. toilet cistern in room 221) needed.
Relaxed atmosphere, nice walks in the grounds. walking distance from Bantry Bedroom very basic, but clean.
Location near town
Leisure facilities & meals I thought the rooms were in need of some decor.
company and leisure centre Customer service was poor. Receptionist was disinterested and gave incorrect responses to queries (ie no key at reception when there was and I had to wake people up before I realised) she gave wrong times for leisure centre and printed off incorrect checking out details. She appeared to not want to be there. Other services - restaurant in morning having to order food and again some staff unhappy to be there or serve customers.
The friendly and helpful staff, the breakfast was good and the dining room was modern with great views
The food was very good and we also enjoyed the leisure centre.
Special service/refreshments made for us when arriving late at night hungry No
I liked everything about this hotel, this was not my first time there and each time, it was perfect. I love to come down for drinks, sit by the fireside and peruse the menu at leisure then order. When the dining-room opens, my table is ready, the starters are coming and there is absolutely no fuss. The staff is perfectly styled to be present and helpful without being over your shoulder. I love having tea in the lounge afterwards. I love the feeling that this is a home away from home, but with staff to serve me.
Gracious hosts, lovely grounds and great location The average age of guests is quite old. The food was somewhat bland, if nicely prepared
Restaurant staff and porter were efficient, pleasant and helpful. The reception we received when we returned just before 02.00am was not acceptable. The indiivdual concerned was rude, commented on the lateness of the hour and the fact that ringing the bell once was more than adequate. [We rang it twice after a significant wait following the first time!] The individual asked us could we not see she had a cane, was having difficulty walking and that it took her some time to come to the front door. Perhaps someone else could have done the night porter job, if this was such a difficulty? We were told we should have gone to the back entrance - news to us, We were not advise of this by the receptionist earlier and would of course have done so had that been the case. Not a good experience. I would not stay here again, nor would I recommend it to anyone I know. The Maritime Hotel would have been a far better option for the same price.
It served its purpose as a place of relaxation in old and comfortable surroundings with a very friendly staff If a room is called a library then it should not be used as a TV room. Despite my removing of 2 heavy blankets and wanting only a sheet in the middle of summer, these were replaced on making up the bed by room staff.
Everything. We enjoyed everything. A lovely experience. The coffee from room service was too strong but I should have asked for hot water to add to it.
Lovely Hotel in excellent surroundings. The staff manage to make you feel that you are very welcome. The food is excellent and the service first class.
The friendleness Not really
The warm welcome received, the classic bedroom with huge en suite and the delicious food. Could not fault anything. Nothing
I have answered this on question one No
The room was quaint and very cute...but the food was fabulous. We had fish courses that were excellent...and the atmosphere of the dining area was superb. There was even live Irish music the evening we dined. But best of all was the friendly attitude of the hotel staff (owners)...we were made to feel very welcome, almost a part of the family. Mary was especially friendly, despite being very busy with a full house, she took time to chat.
Nice warm bedroom food was very poor
The friendliness of the staff and the lovely relaxed atmosphere and the fact that you could get breakfast until noon with newspapers supplied.
The hotel was close to the town centre and very accessable. Staff were helpful and friendly. Lively bar, Beautiful dining area. Rooms were quite and easy to relax and sleep at night. Room could do with redecoration.
staff were very friendly. Room was ok, a bit small, but comfy! . Food was ok, very typical of the area. Bed was small for a double and squeaky, but adequate
Very pleasant staff, and high standard accommodation. Many thanks to Lucas for looking after us late at night by preparing sandwiches for late travellers.
Very nice hotel with friendly and helpful staff. Lovely location next to the river and only a couple of minutes' walk to the shops etc. Hotel restaurant/bar served very good food, especially the 'specials' which changed every night. An ideal place to stay for exploring the towns and countryside nearby.
Professional well run hotel Poor reception staff
Everything. Staff. Room food No car park sign so didnt know there was a car park until checke in, therefore left van in street and had to move. No huge thing but I did think there should be a sign saying car park
The attention of all staff throughout our stay was outstanding. Nothing was too much. Would like to see better facilities for family pets (dogs)
Very good value and the all the hotel staff very friendly. Very tasty breakfast.
friendliness of staff
The staff were very pleasant and environment was relaxing. It would hav ebeen greta to have had a biscuit wiht the tea /coffee facilities in room.
no satellite TV; poor cable channels in the room
Beautiful location, friendly helpful service, spotlessly clean nicely furbished welcoming comfortable hotel with holiday friendly late breakfast . I would stay here agian. expensive off season bed and breakfast rate.
The staff were - without exception - happy, friendly and helpful. The receptionist who dealt with us was outstanding. She happily showed us 4 different rooms for our selection. This involved going up and down stairs several times and despite this she remained cheerful! The hotel description is inaccurate as it is currently written. They are building a spa and installing a lift - these facilities are already featured in the write up. We enjoyed our stay however.
Access to fabulous Beara Peninsula and great town pubs and restaurants, walks and harbour trips. Friendly staff, great room and facilities. Thinnish walls, some noise heard from other rooms and the hallway.
Friendly staff, friendly locals. Beautiful and quaint. Wall are a little thin, could hear people in the bathroom upstairs quite clearly!!
location suited my needs, was central in the village and easy to find. Room was very nicely furnished and comfortable I understand this hotel is new to the area, and whilst the quality was good (4*) I don't feel it was quite at 4* level. The reception area is very basic, there were no bathroom products only plastic cups,no room safe deposit and no lock on the adjoining door! Fortunately the room next door was empty but we had to wedge a chair against it to feel secure during the night. They obviously are still very new and have a few teething troubles to fix. However we found the staff we spoke to polite and helpful, one even brought our sandwich up to our room to save us waiting at the bar
Location, the rooms were large and bright, and the bed very comfortable, and even though there was some work being done to the Hotel, it wasn't obtrusive the shower in our room was broken, perhaps they should be a little more observant when cleaning.
The receptionist's were very friendly and made me feel at ease and were also very helpful. The room was comfortable and spacious. The national park walk directly opposite meant that this hotel was in an excellent position. The restaurant was also a lovely place to eat. Great food and plenty of it. Apart from a leaky sink, (which I only noticed on the last day and did report) I wasn't too happy with having to leave the key card in a slot just to keep the electricity on. Also there was no shower curtain which made showering a bit awkward. Apart from that I was generally happy with the room.
Food, location, being in Ireland.
Friendliness. Very well run. No.
it was clean, friendly staff, everything was ok, i recommend it to people who wants to explore different parts of ireland.
Clean room, large bed, nice ensuite...... Overall the room was very impressive. Also liked the bar and resturaunt in the hotel. Only thing I didn't like was that I had to go home ;)
Casey's has all the charm and character of a long established family run hotel. Its a relaxing place to be, tastefully decorated inside with beautiful views outside. The staff make everyone feel looked after in an unfussy but highly professional way. The food is brilliant and reasonably priced.
The location was superb and the hotel was comfortable. The food not so good. The food
Lovely position. Good view from room. Everyone was very friendly and made us feel very welcome
The restaraunt was excellent. Food was brilliant.
Quality of the food at dinner, friendliness of service. Cooked part of breakfast wasn't so good. sausages were cheap
Comfortable, relaxed hotel in a brilliant location with fabulous sea views. Rooms are clean and tastefully decorated. The hotel restaurant is well worth a visit, the food was very tasty. Staff were friendly and helpful. We'd no problem with parking- there's plenty of space in front of the hotel. Didn't get to use the gym but the pool was lovely.
the food was lovely with large portions and reasonably priced, the therapy rooms were excellent i recommend the swedish massage:) The cleanliness could have been better in the bathroom. I had a problem with my bathroom and was questioned abruptly about it before i was told to use the bathroom in a different room only staff member that was abrupt.
The room was bright and clean with a beautiful harbour view. The breakfast was delicious.
The rooms inthis hotel are beautiful and far better than you would expect from the entrance area which could be improved. The location is fantastic. We didn't try the restaurant but the breakfasts are superb. The welcome was a litle bit off hand as the desk isn't always manned but otherwise the staff were great. Lack of focus at the desk and arrivals. A simple matter that could easily be improved and would greatly improve the ambiance. Sometimes our only human contact with a hotel is at the front desk. It's important.
Room excellent - staff very friendly - evening food well cooked and presented. Will be back and will be recommending the hotel to others! Only area for improvement - Cooked breakfast overcooked - sorry but I'm a cookery teacher and after three over cooked breakfasts - felt the breakfast cook could do with a day course somewhere!
Great location, very well kept hotel, clean. Friendly staff. Decor very nice. Has a leisure center with a pool. Bring your suit and bathing cap!! Can't think of any!!
Good size room with lovely furniture. food nice. The "only" thing I could fault was no non slip mat in the bath/shower. a bit dangerous getting in and out of bathtub.
Breakfast, pool, bar Dirty carpet in common area, small bathroom, no hair conditioner
The relaxed, friendly nature of the hotel and town makes it a great "get away from it all" location There was no aspect of my stay taht I did not like. That said I would recommend the hotel improve the front entrance as it does not look like a main entrance to a hotel.
Lovely hotel, great room, so comfortable, great value for money and very friendly staff