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Gorgeous scenery and grounds. One of the most beautiful I've seen on a hotel property. The woman who checked us in was friendly. Our room had no temperature control, and it was way too hot. The bedside lamp didn't work. TV reception kept cutting out and resetting. Our room was right by the elevator, so we heard lots of loud conversing well into the night. The parking situation was pretty dire. Sometimes it seemed the walk to the car park was a little long. Downgraded us to a twin room because only two were traveling, even though we booked a larger room. The woman who checked us out was kind of unfriendly and short with us. Annoyed that we didn't remember our 4 digit room number at 7 am. I can barely remember my PIN.
NIce place, quite and clean. Awesome gym in the premises.
Great old building, excellent spa and gym facilities Staff at reception were quite disinterested and unhelpful when I made a couple of small request.
The location was very beautiful and accessible. We were at a wedding and had a really good time. The bars were well staffed - including the residents bar afterwards. Missed breakfast in the morning - 10.30 is a bit early to finish serving after a wedding.
the staff were very helpful and the food was excellent there was no problem whatsoever in looking after my husband who is coelic would stay there again
Good facilities, very good Leisure centre. Food in the bar was excellent and room very comfortable. Good value for money. Long walk to the bedrooms.
Lovely friendly hotel. Excellent leisure club.
The luxurious outer Appearance
we were at a wedding and the food was excellent as was the service, pity about the ongoing works outside the hotel were the smoking room should have been. bedrooms, location of rooms, signs for bedrooms, being told that we were being upgraded i would have loved to have seen the original room to have an idea as to what we were being upgraded from, room cost 170euro not exactly value for money. yes and no for below
The surroundings are beautiful. The hotel itself is lovely. The food was beautiful. And the spa was wonderful The service in the restaurant was appalling
I have worked in the industry for 20 years you do credit to yourselves well done .
great hotel, cosy room and brilliant staff
The staff were great, the room was comfortable, the leisure centre was good too. Couldn't get a booking for the restaurant, there was a lot of noise on both nights between 3 and 5 am.
Staff were so friendly. The personal touch is most important, in my opinion. Can't answer question re reviews below as haven't seen any and in a huury at mo!
the rooms were a great size and the bathroom was fabulous. also the onsite night club was great. the room were breakfast was served was small and we had to wait for a table.
Pleasently supprised by the high standard of this hotel. Staff were very professional but friendly and helpful. Room was excellant and breakfast had a varied choice hot & cold all very good.
Spacious public areas, gym and large pool Dark room with small window and inadequate lighting Dark restaurant, which felt very enclosed owing to design of interior panels (completely unnecessary)
It was an excellent hotel ideally placed for our visit to the Punchestown Festival. Food was excellent, room was spacious and the leisure centre first class. Defintely recommended and first class value
Very clean and friendly No bad points
I enjoyed my stay at your hotel it is ideal for a wedding. Thank you.
The friendly atmosphere and the pool!! The room was also very comfortable and it was quiet. Thank you It was a shame the Spa only opens from Friday to Sunday - we went into Clanes.
The staff were very helpful and polite - if I had a query it was dealt with quickly. I requested a Twin room but was put into a Double, though was moved to a Twin when I pointed this out. Also, the telephone in the first room did not work, which was very annoying when I wasn't in the kind of room I'd booked.
Nice hotel, good staff n/a
Staff very friendly & the service was excellent rooms were very clean & comfortable n/A
the facitities where excellent the staff couldn't do enough think the price should include breakfast
The fabolous rooms and the food in the restaurant is brilliant. On the menu in the restaurant it says chips are served with the steak. We got three chips with ours and had to request more.
Very basic hotel. Booked a single deluxe. At 3pm room was still not ready so they gave me a different room. However this was not deluxe. Got a room discount rather than waiting any longer. Lovely garden area off bar and restaurant. Overpriced as was staying in quite an old, tired section of the hotel. Noisy corridor. Door did not feel very secure as was staying alone. View over a flat roof....Not so deluxe!
the receptionist very helpful,food good we had a very enjoyable stay,grounds beautiful no
everything was perfect: staff very friendly,easy to park the car, nice and spacious room and bathroom, reasonable price, I wish i could stay one or two nights more to enjoy
I enjoyed my short stay at the hotel and would use it on my next visit to newbridge no
Good sized and well equipped comfortable rooms. Friendly staff, good restaurant (although I only had breakfast there). Plenty of parking, grounds nicely maintained. no
Comfort of the room And friendlieness of the staff. No bottled water in room would have been a nice touch.
Friendly staff, very helpful. Lovely large very clean rooms. The lounge bar was dusty.
Great restaurant Very hard beds
The room was ready and we checked in before the check-in time. I was charged twice on my credit card, which has been a hassle to sort.
I liked everything about the hotel during my stay I had a jeep and horse box and had to take up 5 parking spaces.
The bar/restaurant were very good, and the staff were very helpful in assisting us with any concerns. Our room, 105, was adjacent to the pub's ladies' room and very close to the smoking terrace. This made it quite noisy, as we were there on a weekend night and the pub stayed open until 1 AM.
Food was very good. We had both bar food and full breakfast! Breakfast was particularly good! No!
Nice Staff, simple, clean with good breakfast. Nicer inside the Hotel than you might gauge from the outside
rooms very spacious, gil on reception fantastic, food good pakng was awkward
Food was wonderful,, both dinner and breakfast, room was great The young women serving breakfast seemed grumpy, it may have been a language thing, but a hello or good morning should be automatic
Was not expensive .Cleaning lady very friendly.Staff in bar friendly there was no reception ,bar attached to it ,checked in at the bar.We had children, looked forward to a quiet drink when kids in bed not that sort of place.No sound proofing between rooms.
Very clean, functional and comfortable, not a hotel though.
very large clean bedrooms, great meal in Chapter 16 having to cross to pub to collect keys and long wait for breakfast (which was excellant)
location - close to town centre
convenent and value for money the breakfast had an excellent range of choice the staff were very helpful
Beautiful, spacious, clean room. Very comfortable.
The lord edward is a great place to stay if you are in the kildare area. the room itself is spotless with basic amenities , tv shower , tea/coffee making, There was no bad points
Very friendly staff, room spotless, great breakfast None
Location and price were good and room was nice no
The woman who checked us in was extremely helpful and friendly. She went above and beyond our expectations. This was our first stop on our vacation and was a very positive experience. Unfortunately can not remember her name but she was from Poland and newly married...excellent!!! Central location in town, easy walking distance to most locations!