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Our room was vey bright and cheery. It also had lots of space. Front desk staff were lovely and very friendly. We were late arriving and a bit flustered but everything was explained to us on check in such as breakfast time, where breakfast room was etc.
Everything - the courtesy and attention of the staff. The professional set up of the hotel. The excellent menu choice and cuisine The bedroom was rather overheated and stuffy.However, this was remedied by opening a window.However, I would have preferred if the heat in the room was switched off.
I was very pleasantly surprised that a Hotel of this quality I had not heard of before. In particular the Leisure Centre was one of the best I have used in some time. I would and indeed have recommended this hotel to others who intend to travel to North Cork. Couldn't find any issue with this hotel
Note that the Leisure Centre has not been built yet!
The staff were very pleasant. The hotel was clean and well maintained. The food was lovely. Our room was spacious and very comfortable. the location of the hotel was ideal for the purpose of our stay. The rooms were quite hot and the window does not open much.
The girl on reception edel? was super. Very friendly. Breakfast was very good - lots of fresh fruit. Rooms were lovely and very comfortable aside from my comment below. The room was too hot I was unable to adjust the temp and couldn't open the window as i was on the main road - didn't sleep a wink. Also I didn't relaise from the website that the leisure centre wasn't open.
A beautiful hotel excellent staff I wouldnt hesitate in recommending this hotel it caters for all
Very comfortable hotel - excellent staff
The room was very comfortable and the breakfast was of very high quality. The staff were very nice The bringing out of food for the "afters" of the wedding on the 23rd was not announced and we didnt get any food..
the food was very good
I loved the fact that i seemed to be entertained by a family in a lovely country residence,the grounds,especially the seating,was just elegance,especially while enjoying my champagne..I loved the whole thing..weather added to it,sun shining 1/10/2010 imagine
Excellent all round.
Wonderful location and facilities, excellent staff None
Very peacefull and room was large and comfortable At check-out I was over charged but discovered the error and obtained refund
Business stay Room facilities could be better
The comfort of the bed and the decor of the hotel. The towels were fairly low quality.
gardens and old trees magnificent. staff helpful and friendly. room good size.food pretty good. difficult to find--could be better signposted--or detailed more on website.easiest from dublin seems through Doneraile--not Mallow!
The general ambience - The Hotel owner and staff were exceptionally welcoming
Peace and quiet Breakfast was extremely poor. It was cooked an hour before and heated under lamps. The tomato wasn't cooked and no mushrooms. Worst Irish breakfast in Ireland. Hot deli does a better breakfast.
The staff were helpful and friendly. Poor wi-fi reception
Family run, excellent service
The hotel had a good vibe and you instantly felt at home the staff were very welcoming and nothing was too much bother.The food was excellent and big portions. I will stay there again and recommend to family and friends.
Big room; quiet area No hot water & shower did not work. Long waiting required before you get your breakfast.
Comfy bed, good shower, great breakfast choice, friendly staff. Our room was at the rear of the hotel. With the window open I could hear some sort of fan(?) outside kicking in every so often, but it wouldn't put me off staying there again.
service was excellent as was the full irish breakfast. room was comfortable and clean. parking was easy.
clean rooms, friendly staff, tasty breakfast, good parking. We booked a twin room but got a double bed which was a bit inconvenient. Always ring to make sure the booking is right even if it is correct in your confirmation email.
There was one really nice bar man who did as much as he could for us. The room was filthy, the dinningroom had a bad smell and my dinner was inedible. The waitress took away the dinner and never even asked if there was a problem.No one on check out asked about our stay. It was terrible. Very expensive also
food, view, location, no language barrier with staff. shower was very poor and no hotel car park.
The room was small but didn't feel compact and it was very clean. The food was excellent, the full Irish breakfast was great. This is very good value for money and the staff were very helpful. The wait for the water for the shower to heat up was a bit of a pain.
the excellent staff - the location - very good breakfast - the relaxing atmosphere - the internet access and the comfortable beds. As a woman who smokes and doesn't like to smoke in the street, It would be nice if the hotel could profide somewhere comfortable and dry outside where people could smoke, a furnished roof terrace perhaps, then this hotel would be perfect.