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Beautiful modern room and hotel, quiet and clean... Good breakfast
Clean and polite staff... almost a 5 star hotel, very close to the city center, although we still had to walk for 20 min. Breakfast was good and complete, but very disorganized... there were more persons waiting for a clean table than those who were acttualy having breakfast.
Friendly SPA and Facilities; Building Design;
bed and airconditioning
The most interesting thing on this hotel is the SPA Rooms are too noisy and not thermally not confortable. Price is too high for hotel conditions.
Inconvenient location, light in bedroom is bad, ac does not work (not even after complaint), poor air circulation in bedroom and corridors (damp and smelly), disappointing breakfast
the room was large and spacious. nice bathroom. spa a bit disappointing separate swimming pool to a small spa which got crowded. slippy floors. staff could speak english and spanish but wouldnt and continued in portuguese apart from the barman who really made an effort.
Facilities in rooms excellant and spacious with good internet connection for business purposes. Hotel overall spacious and airey. All peaceful and nobody rushing around thus allowing me to relax during the evening. Location meant that it was rather a long walk to the centre of the city along not very salubrious areas which were not well lit.
Nice new hotel - large rooms good bathroom. Quiet rooms. Excellent beds. Very good location - small town is very nice. Breakfast is ok but could be improved. Coffee from the coffee distribution machine is not good. The overall atmosphere and management misses dynamism. Modern building, design and equipment but staff is somewhat outdated.
Very pleasent stay, room very clean and very confortable: A really good breakfast full of everything ( impossible to stay on a diet) . Excellent views. All the staff very nice. I will come back for sure. Actually i liked everything the only thing missing on a 4 star hotel is a restaurant.
Excellent hotel with a brilliant swimming pool after walking on the Camino Nothing
The Staff was kind, the Hotel provides an excelent breakfast and the location is great! The road in front of the Hotel is a bit busy, but out of summer it's ok.
Within easy walking distance of town centre. Good breakfast. The hotel has been substantially altered internally in last year, not always by way of improvement, eg baths sacrificed for showers, refitted drawers would not open.
The staff were friendly and the breakfast was good. The restaurant is nice and sunny. I thought the recent refurbishment was very nice in the rooms. However, I thought the corridors were too dark, especially for a hotel near the beach. I think there needs to be more staff so that the service in the hotel can run more smoothly.
staff very helpful and spoke English well. Room was large. Breakfast room was lovely.
Its central location and parking facilities Breakfast reduced to minimum, but since the hotel is quite cheap we could understand this.
The curious James Bond decor and friendly staff. The hotel was very shabby. Decor was 1970s and, although very clean and tidy, in desperate need of modernisation. The breakfast was very disappointing - no fresh fruit, no yoghurts, revolting coffee....
Good location, facilities & staff. Superb value. Traffic noise and noise from adjoining bedrooms.
Hotel needs some renovations both in and out.
reception facilities and a very simple breakfast.
staff were helpful when I complained that we were given a smoking room when I requested non-smoking. everything is about 50 years old ..inlcuding the breakfast. smells of dust and mould - we had to sleep with the windows open all night. Would never have children here. Not worth the superior room upgrade - ruined Viana do Castelo for us...
Staff were very courteous and welcoming. Room spacious. Location convenient and good view from breakfast room Hotel a bit tired. Fresh juice at Breakfast would be good
nicef riendly staff
Atmospeher Internet in room
Comfort and warmth
The location is great, very close to the medieval city of Valença and the crossborder with Spain. The infra-structure is modern and the surroundings very calm. I've ordered a double room, but what I got was a twin. In this way, I recommed to specify your preference in the observations box while you are booking the room. The breakfast is in general terms good, however the breakfast room is very small for the size and capacity of the Hotel. One time I had to wait for other guests to finish their meal. The waiters are very competent, but due to the "confusion" their working in, they are always running, what makes you feel uncomfortable. However, if you go on a regular weekend (I've stayed on a 3 day-weekend, with Monday being a holiday), it must be more calm.
Excellent rooms, service and breakfast. Valenca and Cerveira surounds were also very recomendable. Nothing at all.
pool area very limited availability of drinks at the pool bar with the argument that the hotel is not placing more orders since they want to end with the stock - this indicates poor customer service and poor good management practices
surroundings helpful staff nice breakfast
This is a nice modern hotel to stay for a few days, visiting the surroundings. The room was comfortable and clean. The hotel staff was really nice and very helpful. The hotel, apart form the breakfast does not serve any more meals. If you want to have dinner or lunch you'll have to go to a nearby restaurant that belongs to the same owner, but we do not recommend it at all. Well, is quite a shock coming from the clean cool contemporary approach of the hotel to one of the best portuguese/spanish and traditional kitsch examples. Absolutely vulgar.
Hotel corridors were covered in works of art. The room had a balcony and a good poolside view. The breakfast was included. The best value European hotel that I have stayed in. Apart from breakfast the food available was poor but there is a cafe and a good restaurant nearby.
Very clean, the breakfast was excellent, a lovely pool, the staff were very friendly and helpful.
This is a superb hotel in terms of comfort and enjoyment, this was my second stay there so you can see I really enjoy it ! The restaurant is an excellent venue with superb food and helpful staff. I recommend this hotel its a gem.
splendid location views, splendor of the building furniture little bit outdated in the rooms
Restaurant served good food. Staff were friendly and helpful. Room and bathroom were very small for this class of hotel and price
Veiw Top of hill
The staff were very helpful and the common areas and room very clean and nicely furnished. Very good breakfast with champagne which was a nice touch. There was no pool side bar and there was a very limited menu for the restaurant. I would also have liked to have had a bar/cafe menu for snacks during the day. Would also like more sun beds and umberellas and some heating in the pool! The room was small for the price. Drinks were very expensive .....3 Euros for 1 litre of water!
The location of the hotel is excellent. It is a very elegant hotel. The staff were very good. Pan pipe music in hotel is awful. Quality of restaurant food in evening could have been better, the description was better than the final product.
Stunning view, good facilities, courteous staff
It was a beautiful place, and the staff spoke English very well. The bartender was especially nice (sorry I didn't catch his name).
The fantastic views of the town below.The super relaxing atmosphere with little intrusion by staff. The relaxing lounge. the hotel decor/ fittings are starting to get rather dated (1980's) in the bathroom, who wants a bidet now or plastic/ glass towel rings?
It is a very good hotel. My wife and I had been there for four times and we enjoy the City, the beaches and the whether.
A modern hotel only a short riverside walk from the town centre. While reasonably comfortable it is absolutely soulless. It's total lack of charm.
This was a lovely modern, designer hotel, situated a few minutes walk from the town centre. We were treated with great courtesy by the reception staff, who were very helpful. Beautiful rooms: very comfortable. The hotel had a rather subdued sign outside and we walked past a couple of times before realising it was our hotel.
Brand new hotel, really nice staff, excelent design and architecture, the best location in town right by the river and 2mn walk from the old centre...Excelent value for the money they charge. The acoustics of the room could be improved, some noise from the corridors and other rooms... could have a pool...but since you have the river just in front...take a dive!
The style, comfort and location in the town No restaurants close by
fabulous view Terrible smell at night from burning rubbish. A couple of chairs on the room terrace would be welcome
Very close to the sea our room had the afternoon/evening sun which was great. A bit 'out of town'. Food very good but on expensive side
Quiet, right in front of the sea and beach. Modern, minimalist design. Make sure to book a sea view room. Good restaurant. Access to swiming pool and spa for hotel guests.
the beach was beautiful, the rooms were clean but small. i was disappointed that we did not have an ocean view room.
Lovely standard, very friendly reception staff, great restaurant Nowhere to sit outside near the beach or pool
Excellent ocean views, spacious modern rooms.
Convenience and the view was very nice.
Stylish decor, helpful staff and excellent breakfasts. Nicely located opposite the river, adjacent to shops and restaurants.
This is a slick, sexy, boutique hotel. I am 60 yrs. pld and felt perfectly at home. Wonderful people and breakfast.
Staff were friendly and the breakfast was good. The rooms looked a little bare, perfectly adequate.
cloes proximity to choice of restaurents lack of air conditioning
Staff was very friendly and helpful. Dani answered all my questions and assisted me with booking my next hotel.
Quirky hotel with lots of color and life. Walls were paper thin and you could hear everything. Bed squeaked with slightest movement.
excellent staff very helpfull
nice and clean room, the design was great, nearby the historic centre the breakfast was to limit for a four stars hotel, there is no sport recreation and the closet was to small for two persons
Design and location. A gem of a hotel in a jewel of a town.
poor breakfast------small room
very good location, excellent breakfast
Lovely hotel in centre of Vila Praia de Ancora. Good staff, very comfortable room and huge choise of breakfast. all spotlessly clean
A quite pleasant hotel with a good position The early morning calls from the cockrels
it has a nice location a little bit noisy, bedframe was old and made a lot of noise
The breakfast was excellent. The fact that the beds were separated...
Pequeno almoço, instalações, simpatia, isolamento acústico Parque de estacionamento pequeno e algo longe do hotel, mas também condicionado pela localização do hotel numa parte antiga da vila.
staff friendly and helpful. free internet and parking. breakfast was brilliant with lots of choice. swimming pool great and excellent beach for children only 3mins walk. supermarket next door. rooms cleaned everyday. nothing bad to say, everything was amazing and such good value for money.
clean rooms, very good breakfast, parking quite far away from the hotel
Very small room the place were we take a bath with aromoterapia is for a chil not a adult person
First of all - the little town is so nice and with only few people, when out of season. The rooms, staff, pool area is really nice. Good breakfast (more like brunch). Nice with the balcony - it makes the room bigger. Just one insignificant thing... the breakfast did not have fresh fruit
The fact it was an historical house only that during my stay there were constructions nearby that were noisy in the morning
The town centre location; friendly and obliging staff, very clever mix of ancient and modern in the design, excellent food Harsh lighting in the bathroom (but this is being picky!)
The location of this hotel is ideal if like us you plan to use public transport. Both train and bus stations are close by. The hotel is also very convenient for the old town, theatre and river Lima. Although centrally located the hotel is quiet and relaxing, has a well kept garden terrace area and is beautifully decorated throughout. All the reception staff spoke English and were very polite and helpful. The inclusive breakfast was very good with both cooked and continental on offer. None to mention
Stylish old town house in beautiful Viana, very nice combination of the old & the new
The Restaurant/Chef/Waiters - very charming. Receptionists - extremely helpful The pillows - just too full your head slipped off them!
Friendly and informative staff, nice historical setting, easy walking distance to main points of interest The breakfast is not 5*, Ibis offer better, the fruit was not fresh and neither was the juice and nothing hot on offer you have to order which saves on costs for the hotel but puts people off due to the wait, the hotel is located on a main junction so ask for a quiet room if you do not want to be woken early by passing traffic
The staff were attentive and very friendly, the hotel has great style and atmosphere. The foos was very good.
Breakfast above average, ambiance enchanting, near to shopping, staff friendly and helpful, everyone spoke english. The mattress was a bit hard for our taste.
I like the staff, the building, the location... The bed could be more confortable, the matress is not that great. breakfast could be improved and a swimming pool would really add to this beaultiful property.
everything except (see next point) the horrible elevator music in Restaurant/Breakfast room
Beautiful building and location with large, comfortable room. View is fantastic. Not within walking distance of much, but easy drive to some charming, touristy beach towns.
Quiet, magnificient view to the valley, hospitality of the staff, it's a very romantic place.
beautifull convent vieuw from garden towards river swimming pool also one for kids - free tennis court
Very good landscape. Very beatiful location. Very nice pool. Excellent place to rest.
The location and the facilities (in the main building) are quite good. The building is very nice. Some aspects were not up to par, for a four star hotel. There was a persistent sewage smell in the bathroom. The room heating was not available, although the wheather was already chilly, especially in the morning. The sofas in the room had the cloth worn, and the wadding was visible. One of the carpets in the room was rather dirty.
Wonderful landscapes, nice instalations and very courteous staff. No internet wireless available in the hotel main areas.
if you are a light sleeper, ask fo a higher floor, as the street below is cobblestoned
+ Very well located + Very nice staff - Very small room - WC without privacy - Very poor breakfast. At least self-service would be better. - Parking is very small and paid
Good hotel. Central close to the river and the town. We had a room with a balcony which made good use of the available space. The staff where impressive and very helpful. Good English spoken by everyone. Nice town with good links to the surrounding towns. A good base for the Minho.
The big plus: the very friendly staff!
Clean tidy smart quiet Leaving
The staff were professional, very welcoming and helpful. The information we received upon arrival about sites of interest in the town and the surrounding area was excellent. Very clean, bright and modern hotel in the historic centre of town. Because of the quality of the room and our experience of the hotel generally, we extended our stay there by an additional two nights. They were very accommodating. a small refrigerator and tea/coffee making facilities would have completed the picture for us.
I loved everything. The staff was extremely kind, the rooms have been recently renovated-one year ago I think-and they are very "cool", the view was lovely, location nice, breakfast lovely, I have nothing to complain about. Good luck to them! No
Fantastic location!So comfortable and criepy clean-minimalist decor.Very near station for daytrips and luggage. uncomfy pillows.
Everything. It has modern rooms. It is a small hotel but very comfortable.
The clean, modern decor, the location, and the very friendly and helpful staff made our visit more than perfect. We liked everything.