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bed and airconditioning
the room was large and spacious. nice bathroom. spa a bit disappointing separate swimming pool to a small spa which got crowded. slippy floors. staff could speak english and spanish but wouldnt and continued in portuguese apart from the barman who really made an effort.
Facilities in rooms excellant and spacious with good internet connection for business purposes. Hotel overall spacious and airey. All peaceful and nobody rushing around thus allowing me to relax during the evening. Location meant that it was rather a long walk to the centre of the city along not very salubrious areas which were not well lit.
Inconvenient location, light in bedroom is bad, ac does not work (not even after complaint), poor air circulation in bedroom and corridors (damp and smelly), disappointing breakfast
Clean and polite staff... almost a 5 star hotel, very close to the city center, although we still had to walk for 20 min. Breakfast was good and complete, but very disorganized... there were more persons waiting for a clean table than those who were acttualy having breakfast.
The most interesting thing on this hotel is the SPA Rooms are too noisy and not thermally not confortable. Price is too high for hotel conditions.
Nice new hotel - large rooms good bathroom. Quiet rooms. Excellent beds. Very good location - small town is very nice. Breakfast is ok but could be improved. Coffee from the coffee distribution machine is not good. The overall atmosphere and management misses dynamism. Modern building, design and equipment but staff is somewhat outdated.
Beautiful modern room and hotel, quiet and clean... Good breakfast
Friendly SPA and Facilities; Building Design;
pool area very limited availability of drinks at the pool bar with the argument that the hotel is not placing more orders since they want to end with the stock - this indicates poor customer service and poor good management practices
Excellent rooms, service and breakfast. Valenca and Cerveira surounds were also very recomendable. Nothing at all.
Atmospeher Internet in room
This is a superb hotel in terms of comfort and enjoyment, this was my second stay there so you can see I really enjoy it ! The restaurant is an excellent venue with superb food and helpful staff. I recommend this hotel its a gem.
Hotel corridors were covered in works of art. The room had a balcony and a good poolside view. The breakfast was included. The best value European hotel that I have stayed in. Apart from breakfast the food available was poor but there is a cafe and a good restaurant nearby.
The location is great, very close to the medieval city of Valença and the crossborder with Spain. The infra-structure is modern and the surroundings very calm. I've ordered a double room, but what I got was a twin. In this way, I recommed to specify your preference in the observations box while you are booking the room. The breakfast is in general terms good, however the breakfast room is very small for the size and capacity of the Hotel. One time I had to wait for other guests to finish their meal. The waiters are very competent, but due to the "confusion" their working in, they are always running, what makes you feel uncomfortable. However, if you go on a regular weekend (I've stayed on a 3 day-weekend, with Monday being a holiday), it must be more calm.
surroundings helpful staff nice breakfast
Comfort and warmth
This is a nice modern hotel to stay for a few days, visiting the surroundings. The room was comfortable and clean. The hotel staff was really nice and very helpful. The hotel, apart form the breakfast does not serve any more meals. If you want to have dinner or lunch you'll have to go to a nearby restaurant that belongs to the same owner, but we do not recommend it at all. Well, is quite a shock coming from the clean cool contemporary approach of the hotel to one of the best portuguese/spanish and traditional kitsch examples. Absolutely vulgar.
Very clean, the breakfast was excellent, a lovely pool, the staff were very friendly and helpful.
The location of the hotel is excellent. It is a very elegant hotel. The staff were very good. Pan pipe music in hotel is awful. Quality of restaurant food in evening could have been better, the description was better than the final product.
It was a beautiful place, and the staff spoke English very well. The bartender was especially nice (sorry I didn't catch his name).
The staff were very helpful and the common areas and room very clean and nicely furnished. Very good breakfast with champagne which was a nice touch. There was no pool side bar and there was a very limited menu for the restaurant. I would also have liked to have had a bar/cafe menu for snacks during the day. Would also like more sun beds and umberellas and some heating in the pool! The room was small for the price. Drinks were very expensive .....3 Euros for 1 litre of water!
Stunning view, good facilities, courteous staff
splendid location views, splendor of the building furniture little bit outdated in the rooms
Restaurant served good food. Staff were friendly and helpful. Room and bathroom were very small for this class of hotel and price
The fantastic views of the town below.The super relaxing atmosphere with little intrusion by staff. The relaxing lounge. the hotel decor/ fittings are starting to get rather dated (1980's) in the bathroom, who wants a bidet now or plastic/ glass towel rings?
Veiw Top of hill
It is a very good hotel. My wife and I had been there for four times and we enjoy the City, the beaches and the whether.
Brand new hotel, really nice staff, excelent design and architecture, the best location in town right by the river and 2mn walk from the old centre...Excelent value for the money they charge. The acoustics of the room could be improved, some noise from the corridors and other rooms... could have a pool...but since you have the river just in front...take a dive!
A modern hotel only a short riverside walk from the town centre. While reasonably comfortable it is absolutely soulless. It's total lack of charm.
This was a lovely modern, designer hotel, situated a few minutes walk from the town centre. We were treated with great courtesy by the reception staff, who were very helpful. Beautiful rooms: very comfortable. The hotel had a rather subdued sign outside and we walked past a couple of times before realising it was our hotel.
Clean tidy smart quiet Leaving
I loved everything. The staff was extremely kind, the rooms have been recently renovated-one year ago I think-and they are very "cool", the view was lovely, location nice, breakfast lovely, I have nothing to complain about. Good luck to them! No
The big plus: the very friendly staff!
The clean, modern decor, the location, and the very friendly and helpful staff made our visit more than perfect. We liked everything.
+ Very well located + Very nice staff - Very small room - WC without privacy - Very poor breakfast. At least self-service would be better. - Parking is very small and paid
Everything. It has modern rooms. It is a small hotel but very comfortable.
if you are a light sleeper, ask fo a higher floor, as the street below is cobblestoned
Good hotel. Central close to the river and the town. We had a room with a balcony which made good use of the available space. The staff where impressive and very helpful. Good English spoken by everyone. Nice town with good links to the surrounding towns. A good base for the Minho.
The staff were professional, very welcoming and helpful. The information we received upon arrival about sites of interest in the town and the surrounding area was excellent. Very clean, bright and modern hotel in the historic centre of town. Because of the quality of the room and our experience of the hotel generally, we extended our stay there by an additional two nights. They were very accommodating. a small refrigerator and tea/coffee making facilities would have completed the picture for us.
Fantastic location!So comfortable and criepy clean-minimalist decor.Very near station for daytrips and luggage. uncomfy pillows.
fabulous view Terrible smell at night from burning rubbish. A couple of chairs on the room terrace would be welcome
Lovely standard, very friendly reception staff, great restaurant Nowhere to sit outside near the beach or pool
Quiet, right in front of the sea and beach. Modern, minimalist design. Make sure to book a sea view room. Good restaurant. Access to swiming pool and spa for hotel guests.
Very close to the sea our room had the afternoon/evening sun which was great. A bit 'out of town'. Food very good but on expensive side
the beach was beautiful, the rooms were clean but small. i was disappointed that we did not have an ocean view room.
The style, comfort and location in the town No restaurants close by
Excellent ocean views, spacious modern rooms.
Convenience and the view was very nice.
Lovely hotel in centre of Vila Praia de Ancora. Good staff, very comfortable room and huge choise of breakfast. all spotlessly clean
Pequeno almoço, instalações, simpatia, isolamento acústico Parque de estacionamento pequeno e algo longe do hotel, mas também condicionado pela localização do hotel numa parte antiga da vila.
First of all - the little town is so nice and with only few people, when out of season. The rooms, staff, pool area is really nice. Good breakfast (more like brunch). Nice with the balcony - it makes the room bigger. Just one insignificant thing... the breakfast did not have fresh fruit
A quite pleasant hotel with a good position The early morning calls from the cockrels
very good location, excellent breakfast
Very small room the place were we take a bath with aromoterapia is for a chil not a adult person
staff friendly and helpful. free internet and parking. breakfast was brilliant with lots of choice. swimming pool great and excellent beach for children only 3mins walk. supermarket next door. rooms cleaned everyday. nothing bad to say, everything was amazing and such good value for money.
The breakfast was excellent. The fact that the beds were separated...
it has a nice location a little bit noisy, bedframe was old and made a lot of noise
clean rooms, very good breakfast, parking quite far away from the hotel
Stylish old town house in beautiful Viana, very nice combination of the old & the new
The location of this hotel is ideal if like us you plan to use public transport. Both train and bus stations are close by. The hotel is also very convenient for the old town, theatre and river Lima. Although centrally located the hotel is quiet and relaxing, has a well kept garden terrace area and is beautifully decorated throughout. All the reception staff spoke English and were very polite and helpful. The inclusive breakfast was very good with both cooked and continental on offer. None to mention
Friendly and informative staff, nice historical setting, easy walking distance to main points of interest The breakfast is not 5*, Ibis offer better, the fruit was not fresh and neither was the juice and nothing hot on offer you have to order which saves on costs for the hotel but puts people off due to the wait, the hotel is located on a main junction so ask for a quiet room if you do not want to be woken early by passing traffic
I like the staff, the building, the location... The bed could be more confortable, the matress is not that great. breakfast could be improved and a swimming pool would really add to this beaultiful property.
The staff were attentive and very friendly, the hotel has great style and atmosphere. The foos was very good.
The fact it was an historical house only that during my stay there were constructions nearby that were noisy in the morning
The town centre location; friendly and obliging staff, very clever mix of ancient and modern in the design, excellent food Harsh lighting in the bathroom (but this is being picky!)
Breakfast above average, ambiance enchanting, near to shopping, staff friendly and helpful, everyone spoke english. The mattress was a bit hard for our taste.
everything except (see next point) the horrible elevator music in Restaurant/Breakfast room
The Restaurant/Chef/Waiters - very charming. Receptionists - extremely helpful The pillows - just too full your head slipped off them!
Good hotel for resting. Nothing relevant to point out. The only thing I believe that needs improving is the breakfast. It's not bad, but it could be better.
Quiet and relaxing atmosphere
nice situation and surrounding, modern architecture air condition was not working at our arrival (27 °C in the room), fixed 36 hours later
Facilities are good The hotel is stark and lacks charactor.
Ease of access and open spaces of the golf course The 300 yard walk to the restaurant (golf club house) can get a bit cold and wet! The hotel must have the biggest rusty door in the world - maybe something went wrong with the stainless steel effect.
quite local just out of ponte lima excellent restaurant and service noisy of cars outside front of hotel on cobbled road if you have a front room
beautifull convent vieuw from garden towards river swimming pool also one for kids - free tennis court
Beautiful building and location with large, comfortable room. View is fantastic. Not within walking distance of much, but easy drive to some charming, touristy beach towns.
Very good landscape. Very beatiful location. Very nice pool. Excellent place to rest.
Quiet, magnificient view to the valley, hospitality of the staff, it's a very romantic place.
The location and the facilities (in the main building) are quite good. The building is very nice. Some aspects were not up to par, for a four star hotel. There was a persistent sewage smell in the bathroom. The room heating was not available, although the wheather was already chilly, especially in the morning. The sofas in the room had the cloth worn, and the wadding was visible. One of the carpets in the room was rather dirty.
Wonderful landscapes, nice instalations and very courteous staff. No internet wireless available in the hotel main areas.