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the location and the whole property is great, the renovation well done and the wellness area is fabulous The staff behaves still like in communist time. You get backside room _ even premium booked- when a seminar takes place. They take the good breakfast buffet at 10 am away without asking, even you can come till 10am! service is not customer oriented at all, evidently no service training
The location was central This was the starngest hotel I have ever stayed in!!! . . .room 230.....there was a bath but no taps!! The bed was situated so as the door/window wouldnt open, and you could easily reach into the bathroom at the other side. There was no room to acces the bad -from either side. The bed sheet was too small. The television had no English speaking channels. There was an adjoining room with an occasional table and two chairs. . . but nothing else!!! There was only one bedside table. Amazingly the reception staff didnt seem to think any of these issues were worth addressing, and couldnt even manage an apology. 4stars? I dont think so. and at 140 euros it represented very poor value for money. We checked out a day early.
Good Spa, good food and pleasant atmosphere No
Location and Breakfast Room
The staff on the swimming pool and leisure facilities. The restaurant is a joke!!! They charged us about 6.000 Forints per person for a ridiculous buffet. The advertisement says: come and try the delicious from our chefs...this is a lie. The breakfast is also very poor.
The building and its location is really exceptional, A truely beautiful location on two sides of a squre, with shaded walkways between the hotel and the lakeside In spite of its appearance this is not a four star hotel, no porterage, no room service and the quality of the evening meal was dreadful
The pool area and dining hall, location was great, reception staff were lovely, a really nice hotel. Just a couple of things let it down for us mentioned below The shower door did not close, the shower was loose on the wall. The soap dispensers needed to be filled. The big one was the cleaner. She did not knock and tried to enter our room between 8am on 10am whilst we were in bed, this left us feeling very uncomfortable and we had to put as suitcase and chair against the door. We also had twin beds which I did not expect
The hotel location is great .The staff was really nice and they spoke English well.Good desing in the room .We whis they would have a gym but the spa services made up for it.
We where on or honeymoon in this hotel. We got for free a wine-tasting and a massage, the wine-tasting was more than excellent, we tasted exclusive wines (one of them unique for the great Anna Ball) and was given by the Manager himself... The massage (and all the spa/relax facilities) where very relaxing and more value for money then expected in first.
I liked buffet breakfurst, nice-big room, stuff was nice, hotel near centre of the town, fair price, beautifful landscape. becouse it was very hot, (34*C) and the hotel construction (mostly where we stayed) is glass, the inside coridors ware incredible hot. There ware air condition but not soficient.
Good hotel, good service, good price. Everything is OK.
The months of July and August are particularly busy around Lake Balaton, culminating in a National Festival on 20th August. There were many visitors and the long promenade of shops and restaurants were bustling with people. It also coincides with a wine festival-Lake Balaton is very much in wine producing country. The reception and front of house staff didn't have a clue when asked some basic questions e.g. how to log off the internet.Internet time had to be purchased and instructions on line were in Hungarian They either didn't understand English or were not knowledgable enough-could have been young people doing 'summer' jobs.
Nice hotel with great location close to the Balaton beach in lovely Balatonfüred. A little overpriced though for a somewhat outdated accommodation offer (hotel was buitl 1966-68) and services provided ...
Peaceful and relaxing, food good only had breakfast but plenty of choice no air conditioning ! would recommend but not for high season to hot!
The hair salon was very good No airconditioning, not specified in the web page or any write ups, very uncomfortable.Food was average and very expencive.
The hotel was aceptable for the price we paid. Confortable and clean. Although some of the rooms weren't restaured, they are similar. The only diference is the bathroom. Like in all hotels, restaurants and shops, some of the staf didn't speak a fluent english. We ask for a nife to cut a bithday cake, and the barwomen didn't stop saying 'a cake? for tomorrow?'
location too old
The location is very good. Too expensive compared to the services and comfort
Proximity and direct access to the beach, and the main walking street. Breakfast variety is great. Pools are nice for the kids. The rooms are tiny, and gets pretty hot (no A/C).
Excellent value for money because it was booked in the off season. all rooms have balcony with opening door and we had lake view and afternoon sun. Large choice at breakfast buffet included in price. The bathroom was very outdated with only a hand held shower over a very high sided bath.Also there was no ventilation in the bathroom. Many bus tours staying overnight so hundreds of people in the restaurant for breakfast at once
It has an excellent location right on the Lake Balaton. The Wellness center has very good facilities. The staff is polite and efficient. We will return. No
Very quiet and peaceful and laid back. We enjoyed the spa facilities. No
wellness and pool area! The staff is super! They are very friendly!!! the air condition was very very bad! Early in the morning, we couldnt get no rest, because it was very hot in the room. We hadnt got enough soap and shower gel in the bathroom. At the pool area we ask to have towels, but you must take it from the room with you.
no access to the lake, unfriendly receptionists and garage attendants
Location, pool. The lower priced rooms are probably a much better value. Not happy with the value for the money. The price was just about the most expensive I have stayed for a suite, but other than the size of the room, the furniture was uncomfortable, and the view was just ok. This after a long negotiation with the staff to avoid the initial room they tried to put me in. One or two staff members were a little cold, most were nice. A bit of a language barrier didn't help.
The staff were very helpful when we asked them questions. The spa was wonderful! It was a very relaxing place to stay and it is a great location for walking around and shopping and close to lots of food choices. There was very little information in English. We had to ask about the spa hours, because they weren't posted anywhere.
Large suite with nice view. New building, nice breakfast buffet, great location
convenience and friendliness
Its location is favorable, it is at the lake, nearby the center. From the Standard Plus room was the view very nice. I departed early in the morning and I got a huge portion "cold pacakage" for breakfast.The staff was very helpful and nice. There was no information that you have to pay for the infrasauna.The bathrobe is not included in the price.
I normally stay in 4 or 5 star hotels but this was the only one available on short notice so I booked it. The staff did an excellent job to make us feel at home, the food was good considering the category, and although a very basic hotel with clear socialist origins they made it feel like home, which is more than many upper class hotels can say. Well done!
The staff was very helpful, and it was ideal for relaxation.
The beach provided shade for my children without being crowded. Relaxing the rooms really are as small as people commented. With two travel beds, we literally could not move in the room
The hotel was next to the Balaton lake and the price included d,b,b. This last like fitted in with the tour that was planned. Their quote was 39 euro and the final price was 41.50 euro. They couldn't explain the difference. It was still a bargain, so I did not argue the point too much.
The staff was very friendly and helpful. They gave a good impression and we felt warmly welcomed to the hotel. The location is great for sightseeing in the quaint little town of Veszprem, although a bit too distant from the railway station, which is where most people arrive if they don't come by car. The food was good and service in the restaurant professional. We were hoping for a double room but could only get a twin room with fixed beds. I read in someone's review that the hotel has two proper double rooms with queen sized beds, and if you're on your honeymoon it's better to call and check if they're available. The hotel charged a slightly different price for the room (in Hungarian Forint) than what was quoted at Booking.com "because of the changing Euro rate". I can live with paying 30 cent extra but it gives a bad impression to raise the price from one day to the next.
Great location, historic building, well renovated, nice, quite room. Poor breakfast
Friendly staff, great location, spatious rooms.
The was a lovely hotel the staff were very friendly and the service excellent. The dinner was superb. The hotel is to be congratuated on how they have renovated this building There was nothing we found negative in our experience
this hotel is very cozy and clean. nice terrace and very good breakfast. staff is uitstanding friendly. An air conditon is not luxurius when 30°C outside, but there was a ventilator in the room.
I loved the fact that it was so close to the castle district, but in a quiet part of town. The building was beautiful. The staff did a great job and the food was wonderful. There was no air conditioning.
Very friendly reception. Cleanless and fonctionality.
Location next to the castle and old city. The majority off staff are helpful and friendly. Breakfast was okay the first day but went down hill form there. Our room heating was on constant which made it very unplesant. We had an attic room so we could not see out of the windows.
All was ok. Near old city places. Very nice hotel.
Good placement to visit Vézsprem old city.