The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
hotel is clean and in good area for going about gdansk with plenty to do
Please write at least 15 words The food was poor quality via room service
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
Breakfast price was somewhat on the expensive side
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
Proffesionalism of the staff. Design of hotel corridors :)
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
Clean, room, location The cost of the reservation differed from the amount I have paid.
It was very confortable and staff was very pleasent.
Large comfortable room with good facilities. Very young staff not up to 5* service levels
Very clean and comfortable. Definitely recommended. The breakfast was a little short.
This hotel had a relaxing atmosphere, which is what you actually need after a busy day at work. Almost everything was according to what you can expect from a brand new Hilton hotel. The breakfast can be improved.
We had very clean and comfortable room. Breakfast was versatile and very tasty. Staff was gentile and ready to help in any kind of things.
cleaness,comfort,pleasent environment, good location, design should be one person who is mmore informed about eventual problems considering interenet conections
hotel is situated in the silent place, not far away the sandy beach, very friendly staff
Nice quiet location
worm and friendly ambience may be they can improve a little their cuisine
I like friendly services. There was a small thing, a bit too less hangers in the closet.
its out of center so was very quiet 30 minits to airport in the morning the room was big and comfteble its a pension not hotel small and quiet with parking
Easy to reach. Good service. Convenient rooms. The number of people in hotel is small. Everything what is necessary is there and no extra luxury. The breakfast is given at the time you want. No complaints.
Very kind attitude.
Good value for the money. Fair prices. Friendly staff. A bit of noice from the highway outside.
Staff was really nice and polite, it felt they personally took care of you.
I appreciated the calm and quiet location with very easy access into Gdansk centre. The staff could not do enough to help while at the same time giving us complete privacy and space. Modern and comfortable bedrooms. No complaints. Would return and would recommend all family and friends to this hotel.
Very friendly, flexible, excellent staff. It was a bit cold in the hall where the breakfast was served.
Very friendly, kind, flexible staff. The service we got was excellent. It was a bit cold in the hall where the breakfast was served.
staff Except for conference rooms lack of business facilities like secluded areas to sit together with other people to talk on business. This is what you expect from a hotel which is profiled as business.
Breakfast is very excellent. "Apartment" room is very spacious. Only one reading lamp in all apartment /2 rooms/. Kitchen is unserviceable, no refrigerator, no kitchen-ware.
Serviece, courtessy of staff. Value for money
excellent hotel very good food very helpfull staff i will recommend this hotel one small minus there is no coffe/tea facilities in the room
WiFi internet that worked well. Well-designed room. Quiet area. Nothing.
Very nice and helpfull staff. Great breakfast. Good, fresh, homemade ( but bit basic) food in the restaurant. The room and bathroom furnish very nice as for this kind of hotel. Free WiFi and Parking on site makes good value for the money. I got mineral water in my room only on the first day.
The owners and staff were very helpful. We were on a mission to find family connected to my wife's father, a Polish soldier from the second world war. Michael, one of the co-owners, and his friend, Jorec, took it upon themselves to be our information gatherers and indeed took us to nearby Tczew, were my wife's Granparents are buried. All this and a very comfortable, clean well run Hotel to boot!!! Highly Recommended although a taxi ride into the Old Town of Gdansk. John & Sue Booth (Derengowski) Maybe a comfortable sitting area
We liked the fact that it wasn't right in the centre and so couldn't hear too much traffic noise. It also only had 44 rooms, which made it quite an intimate hotel. I was a little disappointed that there was no hair dryer provided in the room, and also our sink had no plug. Aside from these small matters, and blaring music till 4am one night, the hotel is really rather perfect for a few days away!
Its location, a pleasant walk into gdansk.superb breakfast.ALL The staff were so HELPFUL.thank them all for making our stay exceptional. regards jane holmes
Fantastic place, the price is economical, the rooms are nice and smart, the restaurant has amazing food, the hotel staff if friendly and helpful, and you will make friends just by staying here. Gym +++
Room was fairly basic with 2 english speaking tv channels. If you don't need to spend alot of time in the room, it would be good hotel.
The beds were not confortable
A nice, small, kind-of-family-owned place in quiet area. Rooms are small but cozy. Excellent service.
personal comfort, small in size and no stress, not much other tourists Rather small rooms, I missed a sofa to sit in and view television, I would also prefer a waterboiler för instant coffe and tea, which is common on British hotels.
Friendly staff, good location, just 50 metres from the Monte Casino Dtreet The price is charged in zloty, using an exchange rate €1=3,75zlt
Great Environment and Staff. Good restaurant. Nice breakfast (except the coffee) Lack of facilities in room, no tea/ coffee, no clock/ radio/ alarm. No hairdryer in bathroom. Surrounding area can be noisy at night.
excellent service, abundant breakfast and very good location
Marvellous breackfast, very helpful staff. Heatings off when outside there were about 5 degrees and the bedroom under roof.
Close to center of city, close to friends. The loft was wonderful. Location excellent To have a doctor available, if needed, had to call a friend and then the ambulance.
Very good location. Good restaurant and excellent breakfast buffet. Room was rather spartan - a bed, two hard wooden chairs and a wooden desk, wooden floor. It was clean and tidy and the bathroom was very good, but I expected more comfort for the price
The staff were extremely helpful. The room, despite the hotel only being only 200 metres from Monte Cassino, was very quiet. Despite not having air conditioning, it was very hot during our stay, we were provided without asking, with a large electric fan which kept the room cool. The room and en suite were clean and in keeping with the art noveau character of the hotel. The breakfast was excellent in quality choice and quantity. When we used the restaurant facility, again this was of high order. We really enjoyed our stay; the hotel is a good base for exploring Gdansk and Gydinia, the local train runs every 20 minutes to each destination from Sopot. Car parking is secure, on site and free.
Exceptionally charming and helpful staff, combined with elegant environment and ideal location. The breakfast buffet was one of the best I've had, anywhere.
Location, staff, breakfast.
Perfect location, nice design, great breakfest. Rather small room.
It was available The hotel was quite out-of-the-way and surrounded by old unused buildings in what must have been some kind of industrial area.
Superb value hotel 10 minite walk from the old town
Room was comfortable, clean, good light, good personal, service. Near the Center. Nothing
The space, the surroundings, style and decor. Hotel is situated in more interesting part of Gdansk than hotels in the Old Town. We loved breakfasts even though the English complained ( as always) when we were there! No air conditioning in the room. It was really worm there.
The breakfast was good. Why no bed-making?
The beds were very comfortable, 24 hr receiption, friendly staff. No need for a taxi catch the bus number 210 to the centre just 3zl then a 10 min walk to hotel. No kettle in the room or mini bar not a complaint just an idea.
I was able to arrive after 9pm. The windows onto the carpark on the 1st floor did not seem very secure.
Quite good hotel? good location and value for money...
We could choose if have a breakfest or not, and could tram connections to the City centrum
price and service lack of elevator and telephones in the rooms
It is central easy to reach places of interest nothinng but the breakfast are not as well as previes year.
It was nice hotel and my daughter loved swimming pool.
comfortable bed, spacious room & bathroom, 70's climate :)
view of Baltic Sea did not like amount of missinformation given by staff and lack of general atttitude to tourists. Booked double room but given room of lesser rate and still had to pay full rate. staff very uncooperative and blamed all problems on booking company.
This Hotel is very well situated right in the center. The continental breakfast which is very nice, is served in a cosy place... Windows are not well isolated from the outside, you hear the wind and people making fun. Choose the rooms with sea view with no habitation in front. The bed matress was awfull, ( not enough hard), pain to the back, neck the morning, difficulties to fall asleep. Mini Bar and channels on Tv was poor. The whole Hotel has to be renovated, looks old. Nice Hotel for travellers or tourists, but not for business man who need some rest and silence.
Good location, good staff, good breakfast
Your hotel is quite old: built in 1979! so facilities/services were really poor: no standard personnel things: soap, comb, tooth paste etc was provided but I couldn't require more than what given. Nothing special.
the staff were unfriendly
Friendly and supportive staff. Good breakfast. There was no airconditioner. Had to open a window but weekend night was noisy in the hotel area until 4am.
Great place! The room was attractive, quiet, and comfortable. Staffs are very kind and friendly. Recommended!
Simply great! Very nice b&b, clean, quiet, good location in front of the river, few minutes from very nice beaches, only 15minutes drive from Gdansk center(there are buses+ferry too)...nice place for cheap price in Gdansk! Thx natalia again for everything it was really nice to spend those 2 nights in yoour b&b ;) Nothing!
Situated in the countryside but good connection to the city centre (bus or boat). Sitting on the terrace next to the Vistula, watching the beaver. Brilliant breakfast buffet, separate kitchen for all with fridge, electric kettle, coffee/tea. Management speaking English fluently, always friendly and very helpful with competence.
combination of great countryside and city trip experiences + good guidance by the host
The family that runs the hotel, was very friendly and made us feel like home. The hotel has a perfect location if you are looking for peace and wonderful nature. The dune is very close and it's not too crowded.
This is a beautiful pensione next to the river. It has modern clean rooms, some with lovely views of the river. It has a big enclosed car park. Breakfast was very nice and varied. Owner was very helpful. It was a 20 minute drive into Gdansk Old Town.
Clean and welcoming Not enough towels and no air/con
Nice location, nice people are running the place, clean, new construction None, just need to keep in mind, It's not a hotel, it's a pensionat...
The Room was so dirty. We had the same problem last year when we stayed in the same hotel.
swomming poll and sauna
The quality of the place and the pool indeed. Late checkin time 2pm and early checkout 10am !
Our suite #214 - one of the biggest rooms in the whole hotel! And the individual exclusive feeling of staying in such a historical hotel! If the walls could speak... We ordered food to the room (room service) and it didn´t fullfill the expecations of a 5-star hotel. Plain and standard taste unfortunately...
Most comfortable beds in Europe!!!
The best is the bed, very comfortable. Also, the free internet in the room is ok. Very nice building (hystorical). Lack of english language channels on tv. The central heating system didn't work in first instance, but they fixed it somehow. The internet also couln't work until somebody fixed it. Room service didn't answer several times. Anyway, the resort is more populated in the summer because of the sea side.
Sea view, bath robes, luxurious cosmetics, excellent bed and bed linnen, tea and coffee in the room low quality TV, room layout, uncomfortable bar area with the unpleasant smell from the restaurant, no lobby/lauch/relaxing area with sea view. From 5 star hotel being so expensive I expected much more, however the view from the window compensated for everything
Lower price - price in Poland for the type of Hotel to high - I have been in other hotel in Gdansk (Novotel) also close to the beach like Sofitel -and the diffirent in price is to high - We are not getting much more at Sofitel compare to Novotel - and the price at Sofitel is more than 25 % more expencive When we have to go to the beach you have to work around the hole hotel - there is no directly entrance to the beach h
Friendly staff and the comfiest bed I have slept in
Beautiful building and high standard of finish inside, rooms very comfortable and elegantly furnished. Staff very polite and willing to please. I liked the breakfast buffet whihc had a wide variety plus chef cooked breakfast option at no extra cost. 1. Food (dinner) and dining service in this hotel is fair but not up to other European 5 Star hotels and certainly should be better for the price. 2. Although my room was impressively furnished, the bed gave me serious back ache after just one night. I do not have problems with my back and would suggest the bed is too soft 3. No foreign exchange available in such a large and expensive hotel! 4. The Internet connection was so slow it was virtually unusable
Friendly and helpful reception, good breakfast buffet and nice overall atmosphere. At the time some rooms were unavailable because the electric keys malfunctioned. My co-workers were relocated to a neigboring hotel. The street is not very safe after dark. Take a taxi and don't walk the last 200 meters.
Location, Location, Location Needed larger mirror to assist women in checking their clothing
The specially designed rooms are excellent. Breakfast was up to the standard with wide variety. Service is the best as the girls will try their best to make us feel at home. They should provide a international plugs for tourist use.
New and clean hotel with an excellent situation. Very friendly and helpful staff. A mirror also in the room, now the only mirror was in the bathtub.
The warm and genuine welcome from the Manager. The location was excellent as was the breakfast. The room well designed, compact but most acceptable. The absence of a lift meant guests on the 3rd floor (as we were) needed to have a stong pair of legs and lungs.
there was no air conditioning and in a 4 star hotel this is not acceptable
The hotel was ideally situated, small but with very friendly,helpful staff.
Sentral due to the old town. Everything was new and clean. Modern. Nothing
Central Location MAybe too small, construction next door
Good location. Personal service. Free wireless internet. Uncomfortable, small room. No chair with back. Noisy, lots of noise from outside, all hours of day and night.
The friendly staff, the hotel is complete renwed and it's close to the centre: only 3 stops either by bus or by tram. My room was a little bit cold, I'm an Mediterranean man and I prefer high temperature. ;-)
Ok sized room. Very nice bathroom. Breakfast good. Wall to wall carpets in rooms.
The friendliness of the hotel staff. No
Clean, modern and relaxed Could be closer to old town, but tram connections are qood
good staff. good breakfast. position without trafik. wi-fi ok. i think that when the hotel and the road'll be completed it will be a very very good hotel. the hotes is incomplete: in the morning mens starts working and it's impossible to sleep. no air conditioning, but the night is fresh. no frigo-bar. very bad road (absolutely not for sports cars).
Helpful Staff, great breakfast, quiet location fairly close to the town centre. Brilliant
very clean and comfortable, friendly service, close to the city center (just 3 tram stops), nice breakfast, good value there is no lift in this hotel and no air conditioning in the rooms
Very clean, spacious and comfortable room. Great value for money with parking and breakfast included. Close to old town, short walk and tram ride. Under renovations
The room was great, a spacious room with very comfy bed and an amazing shower in the en suite. The staff were friendly too.The tram stop to the old town was 2 mins away, really convenient for getting into town.
Very helpful English-speaking staff, clean and spacious rooms, quiet place Very hard to find, particularly, if you travel by car
Hotel facilities were good - recently refurbished and a good breakfast. Location okay - a 10 to 15 minute walk from the centre of town. Beds were extremely hard.
nice location, friendly staff, сlean rooms and bathroom.
Office staff spoke some english and helpful with maps/directions. Kitchen facilities provided where able to prepared own meals. Note: need to provide own towel, soap and food, and payment by cash only
Staff is very nice. I walked about 15min from the central station, but this rocation is very good for sightseeing in the city. Room is simple and clean. Shared buthroom is large and clean.
Very warm and kind spirit from the owners in spite late arrival and low time in business.
Near from the centre!
Good location Shared bathroom
Clean basic accommodation in a good location. Everything worked as expected. Quiet. Secure. Excellent, friendly staff. Recommended. I stayed on the fourth floor, and there was no lift. I have no problem with this, but some travellers might. The staircase was also steep and narrow. The shower also had a very low ceiling, making it impossible to stand (however, I didn't even look at the other shower on the same floor)
Helpful staff, conveniently located
Occupation is amazing. There is nothing better! The hostel is quite itself, very nice and helpful personnel!
We were in Sopot with our two Husky's for an international dog show. The hotel was well located for both the show and the town's entertainment area (good for our 18 year old daughter). Friendly, helpful, english speaking staff. 100 PLN for an extra bed in the room seemed a little excessive
It is an old hotel with very poor standard. I was not even able to lock my door.
Easy access to city centre. Nice and polite staff. Cleaning og room during stay not proper. Only clean towels. Not properly clean at arrival. Still: not bad value for what we payed, but some more cleaning would have raised the experience.
The hotel was clean and well located The electricity failed twice, the restaurant was not open the first evening I arrived, I had to wait 24 hours for a replacement light bulb for my bedside lamp.
Not much. It is handy for the centre The service was poor. The beds were not made up properly. We arrived for breakfast at just before 10am and they did not want to serve us. The attitude of staff was that they were indifferent. And, no one smiles.
It'r right in the center of Sopot. Close to the railway station, 10 mins walk to the beach. The breakfast is quike meager.
The Hotel Europa was suberbly situated for the railway station for trains to Gdansk, Hel and beyond. The room I was in was excellent, and the reception staff were very friendly. It was relatively good value for money. I was disappointed in the breakfasts which were little more than a couple of slices of cheese and of ham, a few slices of bread and a small roll, and small portions of jam and honey. And there was no bar open in the evenings.
Excellent place for short trip to Sopot due to hotel's location.Nice and clean bathroom. TV in my room was connected badly, failed several times. Hotel staff bored and without smile, seemed to be not happy and disturbed by the guests.
It is a good location, close to the high street, beach and train station
the price the sheets were too small for the bed
a minutes walk from the beach - a beautiful walk along the promenade - good restaurants near by - great location - would suit mature and young
The rooms are comfortable and clean. The food served in the restaurant was excellent although you would want some variety if staying mare than a day ot two. There is little or no atmosphere in the bar.
Located directly at the water, great! Breakfast service is crap, staff (in the breakfast room) badly trained and unfriendly
I have now stayed here several times and remain very pleased with this hotel on all counts. Nothing to note.
the way they set their prices. I booked the room in the Dutch language, so the price was in Euro's. When paying the bil they charged the invoice to Zloty, which is not a problem in other rooms booked via booking.com, but they use their own exchange rates --> higher price than the €-price. As I paid with a Danisch creditcard, did they charge me til Danish krones, so another 'raise' in price.
Continental breakfast was good. Upset that you have to pay to use the jacuzzi
It is very close to the sea, therefore ideal The steps leading down to the promenade are too steep and quite dangerous
Room was hot during day and evening. Had to sleep with the window open to cool the room down at night. Bed has only bottom sheet and comforter.
the place of the Hotel No
The location at the seaside was great. The breakfast was good. The staff was very helpful. Parking was not a problem. Not a beautiful hotel, but great location and good value.
cleanliness and staff very helpful and friendly
- very noisy
The tranquility was as described - truely relaxing. The food was very good and the sea a lovely walk away
Courteous helpfull staff most of who could speak English, food good, room clean and comfortable - nearby attractions include bars, beach and nature reserve, public transport into Gdansk okay (buses) Not enough veggie food on general menu
Clean room. Good buffet breakfast, pleasant restauraunt. Staff spoke good English. Did not get double, only twin; or adjoining rooms, although they did try to change this but were unable to do so. Had to pay an additional cost for parking daily which was not expected. Also sauna and jacuzzi was additional charge. Disappointed could not pay in pounds to Zloty as lost money due to Euro rate.
The personal is very friendly and always ready to help. This Hotel is very good for SPA-Holidays. It´s situated a bit far from Gdynia, but there are only 5-6 min. till the train station ans it´s only 30 km. till the airport.
Hotel was bright and airy however not in best location staff friendly and rooms clean.
Spacious room, clean, free internet Branded as healthy and spa but menu and breakfast very un-healthy, dated decor apart from lobby area
Very nice Spa.
The Pool, Sauna, Slides facility was really good and the opening times great. The Staff were helpful and the location was easily found.Would stay again.
The food and spatreatment, and also the wonderful atmosfhere
Professionality & kindness
Spa facilities. Fitness open till 8 AM. It is too late.
The location was easy train stn nr by easy to drive to . facilities was excellent No toast poles dont do toast