Overview

Emerald Hotel & Spa - Ultra Half Board

Pirin Str, Bansko 2770, Bulgaria
+359 885 969 919

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+359 885 969 919

Overall guest ratings

7.1/10 Good
Based on 420 reviews

Review highlights

  • 8.5
  • 8.3
  • 4.6
  • 4.5

Good to know

  • Close to public transport

Nearby

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    Amenities

    • Car rental
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews of Emerald Hotel & Spa - Ultra Half Board

    Overall Rating

    7.1 Good
    Based on 420 reviews
    • 8.5 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.3 "Good value."
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 4.6 "Breakfast is below average."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.0 "Disappointing food."
      0.8 "For 92%, the dining experience was not enjoyable."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 1.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
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    Overall Rating

    7.0 Good
    Based on 172 reviews
    • 8.4 "Good value."
    • 8.4 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.3 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 5.1 "Rooms are ok."
    • 5.0 "Service is ok."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.3 "Disappointing food."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 1.8 "Generally quite dirty."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 214 reviews
    • 8.5 "Good value."
    • 8.1 "Location is great."
    • 5.1 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.9 "Rooms are not good."
    • 4.3 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.6 "Disappointing food."
    • 1.6 "Generally quite dirty."
    View all review categories

    Overall Rating

    6.4 Good
    Based on 33 reviews
    • 3.6 "Disappointing food."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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