Overview

Emerald Hotel & Spa - Ultra Half Board

Pirin Str, Bansko 2770, Bulgaria
+359 885 969 919

$49+

Overall guest ratings

7.1/10 Good
Based on 363 reviews

Review highlights

  • 8.5
  • 8.3
  • 4.4
  • 4.4

Good to know

  • Pleasant entrance area
  • Close to public transport

Nearby

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    Amenities

    • Car rental
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 309 reviews
    • 8.5 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.3 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.5 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.4 "Wellness & sports facilities were not very nice."
      2.9 "71% were unhappy with the sauna."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
    • 2.6 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 2.5 "Horrible pool."
    • 0.7 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
      1.5 "85% thought it was overpriced."
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    Overall Rating

    7.3 Good
    Based on 169 reviews
    • 8.9 "Comfort level is high."
      10.0 "100% thought rooms were spacious."
    • 8.5 "Location is great."
    • 6.4 "Average value."
    • 5.9 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.5 "Food is average."
    • 4.9 "Rooms are not good."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 0.8 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    6.9 Good
    Based on 139 reviews
    • 8.1 "Location is great."
    • 5.9 "Average value."
    • 5.0 "Service is ok."
    • 4.9 "Disappointing food."
    • 4.8 "Bad amenities."
    • 3.9 "Rooms are not good."
    • 2.2 "Generally quite dirty."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant entrance area"
    "Close to public transport"
    data provided by TrustYou

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