Great location near a major train station made it very easy to reach the hotel. Overall our stay was excellent. There was no shared computer but you can email documents to the front desk and they will print them for you. Something interesting to note - there was no "bathroom," as in everything was in the actual room. The toilet was in a closet and the shower opened up to the room. You wouldn't want to share that room with someone you didn't intimately know. I thought that was strange for a hotel geared for business travellers.
The modern room
The front desk staff expect customers to do the greetings. They will not raise their heads from the desk until you say first hello even though they know you are right in front of them. There is no bell to ring at the front desk when no one is at the desk, which often happened. They answer your question briefly and move on quickly to other duties to let you know they are not interested in answering any further questions. Breakfast is additional, which makes it not as cheap as it says on Kayak. The Wi-Fi was weak , which is a problem if you go there for business.
really close to the railway station Sants (50 m).
all is OK
It was accesible to all the main sighseeing location. Accesible to all main transportations. Excellent views.
We are English with very little Spanish and found your staff at reception and throughout the hotel to be very polite and helpful. Thank You.
Location and Staff
Better bedding options. All rooms have king siza beds. For groups it would be better to have some rooms with separate beds.
The hotel persnnel was very pleasing and cooperative, the hotel design is very modern and chic.
New looking hotel very modern, not enough thought put into the general requirements of guests.
No restaurant for evening meals. No bidet. No where to hang & dry wet bath towels. Wash basin plug difficult to operate. Shower floor very slippy when in use, request for bath mat ignored. Toilet door squeeked badly more so through the night. Bad overall experience. Room 208
The hotel is very conveniently located for the Sants railway station, which allows train, bus or metro access throughout the city and beyond. The staff - in particular Patricia at reception - were all very friendly and helpful.
There is one strange anomaly about the room design... There is nowhere to hang used bath / shower towels! Not even a hook on the wall, let alone a towel rail! On arrival the AC in our room didn't work. The hotel was fully booked, but after a couple of hours Patricia was able to move us to another room with perfect climate control!
The personnel were kind and proffesional. The hotel was calm and quiet. The breakfast was really fresh and good. The hotel and equipment of the room was modern and good.
The room we stayed in (2 persons) was pretty small and the bed was narrow, but still comfortable.
Nice room design, comfortable beds, excellent quality for breakfast and very, very nice staff.
the mini bar was for free, the room was very new and nice, very clean and confortable
not music channels on TV, neither radio