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the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
The staff is very helpful, friendly and polite. Just very nice!
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
It was in the city limits
Cleanliness and feel of the hotel No
nice personnel, location The only english channel was BBC.
Kindness of the staff and location
Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
breakfast size of the room
spacious, clean room, comfortable bed, nice decoration and view from the top rooms through the huge windows I think glassy bathroom is not a good idea at all.
The location. Near the metro and the tourist bus stop. Shopping mall 50 meters away. Noise from water dripping on window sill when it rains.
Array of cured meats and smoked salmon every morning. Friendly staff. Really bad wifi. Worse than the free wifi you get in airports. Connection would drop out periodically, and when it was working it was slow.
the room pool and sundeck to small
large spacious room, great breakfast buffet, friendly wait staff. internet access: this was very poor. only 2 computers were available and the internet service was very slow. One the computers had broken keys on it. I hate lap top computer keyboard, you need to replace them with desktop monitors. later on in the night, only 1 computer was available, 1 had been taken away
Location is very good for shopping and transportation No room privacy due to the Hotel design
breakfest annoyed hotel staff
design of hotel the rooms were not clean enough ( we used same sheets for a few days) .carpets are smelling.
convenient for shoping bathroom without curtain
very well no
Location and quality of accommodation facilities
excellent location, very clean room, nice decoration and wonderful jacuzzi on the roof terrace... the staff was very friendly. the entrance...
Location, design Rooms very nice but functionality sacrificed for design originality
room decoration, large shower and bed. Decoration for the all hotel. sound isolation is far from being perfect.
Perfect location to be close to the center and away of the noise. Great recepicist (from Argantine) to get his recoomendation for your paln in Barcelona. 50m from the metro station. No lobby. No Shampoo!!!. It was hard to find its building when the taxi deliver us from airport.
the location was great the toilet and the washbasins were very small
The view on top at the pool is magnificent. Central location, very good reception who know the way in Barcelona, the bars, the restaurants, where to go, how to go ... The pool was not heated, so too cold to swim.
The location and the cleanliness of the hotel
Location Many things
The room was comfortable and restful
Close to everything.
clean, attractive, roomy room, everything worked
the location oh hotel and its staff on my opinion design of the hotel is too dark
The close proximity to the city centre and the amazing view from the rooftop deck.
Very much, is very good located If we would come by car, no posibility to parc in the hotel
Central location The front rooms are very noisy because of intensive traffic and poor isolation. Limited choice at breakfast buffet.
The front desk staff was warm and welcoming. I stayed for 2 nights. The hotel is in an upscale community near the University. Very close to metro and first stop in new metro line to airport. Views were great from club level. The hotel is not to walkable to any tourist attractions.
Bathtub was lovely. Carpet was threadbare in the room, hard as a rock. Bed was hard and uncomfortable, sheets were rough. The only dinner option in the whole hotel was to eat on the carpet in the middle of the lobby. The windows don't open, no fresh air anywhere. Shower had no space and no light. Couldn't wait to check out, would never stay again or recommend to anyone.
Convenient and excellent service for business meetings/conference Not sure of value for business conference meeting expenses. Quite high for incidentals....but service was excellent !
We loved the friendliness of the staff! The hotel lobby is super luxurious and beautiful; the bar is especially stunning and has quite a crowd in the evening time!
Great service and amenities; very nice breakfast buffet AncI'll are service for conference room use very efficient but expensive...
The Staff was excellent- polite, attentive and knowledgable. The Hotel is well located and very well maintained. We were very pleased with our choice and everything about the Hotel. Although the rooms are very prety to look at, they are not as functional as they should be, particularly at that price... there are no shelves or drawers to unpack and place clothing ( except the very narrow hangging closet next to each side of the bed). Also, there is no shelf or rack in the shower to place any toiletries- a large soap dish at the least would be suffice. It is a classic example where Form does NOT follow Function...but, it looks good!!
Excellent stay - very helpful staff. It is a shame that their bar, dining room and breakfast charges are so high when compared to comparable non-hotel establishments (e.g. glass of wine is 11 Euros at the hotel vs 2 Euro's) that we really didn't use the bar facilities. We would have (and can afford to) but at the end of the day, we felt it to be a rip-off and did not do so. A real shame - we would have been happy to pay a premium but one that was so totally out of keeping with the rest of the city.
Excellent location, and facilites. Very close to metro station (<5mins walk). Breakfast somewhat expensive. Very small gourmet restaurant which was excellent, but imited menu. Room rather small, with only one armchair.
The hotel's design is exciting; it is a historical piece of art. The location is perfect. We liked everything
building and inerior and location
In the heart of the city, and walking distance to many shoppings. Capable staff who can really be help in English. Not really.
Excellent service, beautiful decoration interior and exterior, great location
Great breakfast , for the 25 euro you get a really great food. Very good location, beautiful interior design. The rooftop with pool and bar was closed for the night.
Rooms and location is great, underground parking just in front of the hotel and metro is just down the road. Good views from quiet rooms and one full non-smoking floor. Breakfast in the basement disapointing. The room is great for other uses, but starting the day in a dark vault after being woken by the sun is a turnoff. Better to grab breakfast close by or across the street.
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
the roof bar small rooms - misleading 5 star status
Location, hotel staff
The terrace. Room service food.
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
Very helpfull staff,
The bed was like a rock, and pillows very poor for sleeping
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
Location Room decor
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
location excellent.helpful staff.very well looked after
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
location and how pleasant the staff was
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
Location Very uncomfortable beds. Overpriced room service options.
Central Location for Shopping
The pillows and the bed were very comfortable. Climate control -- the air conditioning was off and not centralized to each room, it was quite warm (and stuffy) in the hotel and my room.
The decor, room lighting, comfortable bed, plentiful seating, friendly and helpful staff, free Wi-Fi, cleanliness, rooftop deck, location. Our visit coincided with a festival which caused the price of our second night to more than double.
Well placed, new, clean, very nice staff. A bit too modern for me. I just dont like the the hotel is furnitured, painted.
Location, comfort, staff
The hotel is located on the hill side at Monjuic, overlooking the city. Two minutes walk at the back of the hotel you can board a cablecar to the beach front, near the world trade centre.The begining of La Rambla at Colombus statue is 15-20 minutes walk from the hotel.The Hotel itself was clean and confortable, the rooms where spacious and the bath tub is big enough for two people, the walk in shower is a real bonus. We didn't make use of the restaurant or bar. Nothing to do with the hotel, but the only negative thing is that because the hotel is not in the city centre we used taxis to go to and from the hotel at night and we didn't get the feeling that the taxi drivers where the most honest people in the ctiy. Then again this could be subjective. A taxi ride from plaza catalunia will cost $9-15, La rambla $8 during the day and $11 (Nov. 2010)
Staff very friendly and professional. Premises clean and comfortable No tea and coffee facilities in room.
Modern style staff were not that friendly or helpful
The staff were very helpful. The room was well designed and equipped with a balcony and a good view. Food and facilities were good. The service was very attentive but sometimes the outcomes were a little 'quirky'...however we loved it. We liked the hotel and the location is great from one point of view. However people need to know you are on a hill overlooking Barcelona which is great and the walk down is easy. But coming back usually means a taxi.
Rooms were beautiful! Staff kept the best service throughout stay AirConditioner doesn't go much lower that 22. Also, hair dryers are not standard nor is a coffeemaker in room. Piano lobby can get loud as noice can be heard from rooms at least 5 floors up.
Small boutique hotel - elegant, quiet and very comfortable. Very helpful English speaking front office staff. Rooms were spacious and high quality with excellent view.
Great location fantastic hotel delux room perfect
I liked the view in the hotel. My room was very spacious and I had an amazing balcony. Certainly the management need to look a little closer at the service levels their staff provide. The main downside for the weekend for me is any request was met with long delays.
Inner design is rather nice, rooms are modern and we specially liked open bath space. Although is near the city center, because it's on the little hill it's not so easy to walk in and out. We mostly used taxi in the end.
All No thing
the hotel itself and the staff and its proximity to the city, its quietness and views. No door on the bathroom of room 605. I was told this was a design feature, if so, it does not work at all.
Great locattion of the hotel ,ideal for sightseeing(close to Plaza de Catalugna)Nice breakfast Although I did ask for a quiet rooms, we got the rooms overlooking the main avenue. No double glazing so very noisy.Also the daily cleaning of the room was quite basic. One door of the cupboard came out of the sliding door and although I did mention it to the reception, it wasn't repaired until we left.
Nice hotel. Clean and not far from the center. poor wi fi signal in the rooms.
Breakfast was great. Location was great, near placa universitat. Room was clean and big enough for two people. I would use this hotel again.
Helpful, friendly staff. Comfortable bed. central location Room facing the street very noisy, but transferred us to another, much quieter room on request.
The location was central. The hotel is still under the construction. It should not be open to the public yet. There is a smell of cement and paint throughtout the hotel. Some of the corridors are not carpeted, just the basic cement is on display. The staff are obviously very new to their jobs and it took us ( a group of 9) an hour to be checked in. There is no pool or sun deck as described - this again is currently being built. The room I was allocated first, was overlooking the construction of the pool and there was a jack hammer going constantly so I was moved to a room in the front of the hotel which was slightly better but still beside a very busy and noisy main road. This hotel even when finished will not in my opinion warrant 4 star status. The rooms are small and cramped and its location (beside a main road) really lets it down.
Room was recently renovated and was large by European standards. Room was extremely noisy due to the busy location and the fact that the finishing around the window was not completed. There was gap around the window for air and noise to flow through.
too noisy. the windows were not good
Excellent service. Great location Construction is still going on. There're no room safes and no pool
Check-in time took a long time............and air con did not work.
location was good and it was clean and friendly
Barcelona experience is brilliant ! Parking? Is there any?
Very convenient, great facilities, well appointed rooms, friendly and knowledgeable staff, great location. Breakfast buffet was a bit expensive.
Friendliness of the staff, spacious hotel foyer, good rooms and bathrooms.
Awesome hotel great staff and really helpful, Breakfeast til 11am so a real bonus if you want to take advantage of the nightlife :)
the hotel is clean and modern the gym and the swimming pool are great
Location Not sure I actually got the "Premium Single Room"as booked. No view and looked on to a back street. 24 hour gym equipment was in need of some serious maintenance
excellent staff and service. club class facilities excellent
Internet Free Expensive Breakfast
Great location close to metro. Very comfortable with excellent service and superb breakfast.
Location Basin in bathroom needs unblocking
Nice hotel. Fit my needs (a normal room to spand the night in). Location is good - 2 minutes walk from athe Metro, 7 minutes to a the Glories shoping center. It was my first internet reservation and all went very smooth. Tidied out room even though we left the "do not tidy" sign. The cleaners are not aware that the beds have floors beneeth them. My sock went nder the bed and changed its color to "dusty"...
Localization; Facilities (WII-FI, Nootebok at room) The recepcionist's where not attencious;
Clean room, no noise in hotel
I believe that the breakfast was very good
staff and facilities sound proofing of rooms is terrible! taxi ordered at reception 45mins in advance failed to appear on time?
the hotel stuff werw just exellent , they are very friendly and helpful , the city is easy to reach by metro , the hotel is a perfect value price for a city trip , i would choose the hotel again and again if i go to barcelone. no complain at all , the hotel is perfect.
Close to the Metro station Far from the city center
Good location, close to the city center, metro station, nord bus station. Decent and quite comfortable facilities, free wi-fi.
The beds were really firm. Thin walls. We could hear every toilet flush above us.
The surrounding area, Clot, is very cool and very calm. We heard that breakfast was good, but as our room did not include it we haven't try. But there are alternatives on the street they also very good and cheap. The soundproofing was bad, we could hear people screaming at night and use the bathroom. The bathroom had a horrible smell and did not give us a double bed but two single beds together. The hotel is far from the city center. The room has no mini bar and to use the safe box you have to pay for it. the internet was so slow that you could not even see the email.
Excellent service, Friendly staff & very well maintained room
The staff were always willing to help.
excellent location but for a junior suite i was annoyed that one could hear the traffic noice from the street below see above
the room was amazing! lovely design and the staff at the hotel were fantastic! no, everything at this hotel was perfect! by far the best hotel we have stayed at!
Location, staff and breakfast Room is too old - it needs refurbishment couple of years ago. Especially wardrobes. Also number is full of stupid decisions - shower door leaves water on the floor. I can open wardrobe from both sides and see corridor. Two unneeded doors which are closed: one normal door, one sliding door
Great location, good staff
Rooms spotless and breakfast very good. Use of swimming pool was an extra cost not highlighted. Staff were not familiar with tourist information Leaving at 4am no staff available at reception to hand over key and if there were problems with taxi porter qualified to resolve them.
Problem with air conditioing was handled very promptly. All staff encountered were pleasant and courteous.
Breakfast, The Level Service, Location
The hotel was in a perfect location for our city break; away from the hustle and bustle of the city centre but still within walking distance of it.
Location poor service...no toiletries...no response to 3 requests to reception.....bar closed at 12...unable to get a drink delivered to our room
Its a great hotel with a fantastic location. Check in was easy. As my flight left late inteh evening and the hotel was clearly not fully occupied, I requested a late check out. Current check out time is 12:00. However, when requesting the staff at reception if this woudl be possible, I found myself in a position where the cost has to be negotiated, rather than the staff trying to accommodate me. This is a real pity, as it left me with the impression taht the hotel was desperate to squeeze some extra cash from me. needless to say, i checked out at 12. Although I am a repeat guest at the Olivia Plaza hotel I will in all likelihood not return to this hotel as there are a number of excellent hotels of the same standard nearby. Hopefully they will be in a better position to accommodate their guests in such instances.
The modern design of the hotel in general, and its location. The strange design of its toilet, it wasn't comfortable at all.
We had a wonderful stay. Helpful and freindly staff , great room. Hard to beat this wonderful location. We will definately be back and will recommend this hotel to anyboby. Great value for money.
The room was not too big, but modern in style, and the service good. The location of the hotel is suberb 326 EUR for one night is too expensive, and the breakfast was not even included.
The location, the terrace, the staff. The room was small, with little storage space for clothes.
Central location, cleanliness Not sure about the practicality of the room design, particularly the wash/shower/toilet layout and construction. The shower itself was excellent. Room doors noisy when closing automatically.
The rooms were very modern and comfortable. The receptionists and bell boys were extremely pleasant and helpful. The location was superb - close to the Metro, restaurants, shopping, sights. I made use of the mini-bar the first night. On the second night, the red wine was filled with tap water and recapped. The front desk did not seem surprised by this.
the extra-ordinary decoration we would prefer to be able to open our window -which faced the corridor-
Nice hotel with excellent design. Perfect location in the city center. Kind personal. Clean rooms. Quiet atmosphere. Want to come back again. Shower,wc and sink were strange located. Breakfast could be better.
Very close to the Metro The bed had a rubberised undersheet, very hot and sweaty! Room was very noisy.
big room & toilet with tube and shower , friendly staff talking english, location is perfect, metro is exactly near the hotel's door and by walk to ramblas it take 10 min breakfast was limited and the plates was sometimes dirty & wet
Very convenient location, friendly and helpful staff, clean comfortable rooms. Would have been nice if the pool was heated in the autumn
Our stay was very pleasant and the staff were all very helpful and kind. Super clean and nice rooms. I would recommend this hotel to all my friends.
The location was great for seeing the sights and shopping in Barcelona. The room was updated, clean and comfortable. The staff was helpful and friendly.
Large room, excellent facilities
Proximity to the city sights Small and often unattended bar.Street side room was noisy and had to move to the rear of hotel.
Generally Ok, nothing in particular The price did not include breakfast, surpricing!
Good sized rooms. Clean & tidy. Great location.
the proximity to the underground station, the quietness and cleanliness of the room.
Very close to the Sagrada familia and metro stations. Sefe neighborhood as well. Very good breakfast as well. There is nothing I disliked.
fantastic hotel in a great location beds were too hard
Localization, staff friendliness and knowledge, breakfast.
Close to Sagrada Familia, and Metro station.convenient location.Good staff service.
The hotel was great specially the employees tried to help us in any way they can, the breakfast was very good also i recommend the hotel to anyone Can't see anything bad about
The hotel has a modern look with its well decoration. The rooms are cleaned everyday. Located near the metro station and iti ieasy to go anywhere. The Sagrada Familia view was amazing. I recommend this hotel without hesitation.
Great staff. The incredible view from terrace with Sagrada Familia right in front!
Friendly staff + close to metro Very hard beds
Brand new hotel so everything is very clean and staff were friendly and forthcoming to provide information for a range of queries we had. Nice roof terrace as well and good location to 2 main metro lines and the Sagrada Familia. One small negative thing is the bathroom as the shower screen is so long it makes it quite difficult to get into the bath/shower and can be dangerous if the bath is wet. The shower fittings were already coming loose despite the hotel being brand new but this is easily fixed. Also at the moment it is not worth paying for a room with a view of the Sagrada Familia as there is construction work on the same side.
Good location, very close to metro station Sagrada Familia, good facilities around hotel (shops, restaurants), nice and quiet rooms, very nice view from roof terrace not possible to open windows in the room, pretty dusty due to lack of fresh air, price on New Year's Eve was extremelly high 160 EURO per night for double room
style,location and good facilities time to time noise becuse of wooden floor.
Excellent breakfast. Nice decor. Excellent personnel most of all the PR hotel manager. Nice closets and ample space. Toilet and shower in different rooms and no sink on the toilet side. Too dark halls.
Service and location
Good location, good room, great bathroom, helpful staff, excellent breakfast and top quality food especially restaurant Moo Bar got a bit too full with nightclub at night
Good sized rooms, clean, comfortable and very quite considering city location. No hot drink making facilities available in rooms
Location. Friendly staff Modern room Sqeaky bed! The lighting system was a little erratic, sometimes did not work, but promptly attended to by staff.
Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.
The Spa , the bar staff . The food is excellent. The Moon Restaurant
Great boutique hotel with excellent facilities and friendly staff at prime location.
location atmosphere in fashion
- nice, competent and helpfull staff - nice design/good comfort of the rooms - nice general areas in the hotel (lounge/restaurant/pool&terrace) nothing
Rooms are well equiped, beds comfortable,clean hotel in the middle of one of the best shopping areas in Barcelona, convenient to several metro lines. The desk staff was less friendly than in many other hotels but competent.
nice spacious rooms, view was ok, airco was fine, beds were good and the nespresso in the hallway very nice! And the location is perfect in the centre of the nicer part of Barcelona just 5 min walk from casa Batlo and the subway, only 10 min walk to plaza Catalunya.
Breakfast was excellent
The extortionate jump in room price on last night of our stay!!! Quality of breakfast was poor. Staff spoke very poor/no English.
This hotel is very functional for touring Barcelona. The location could not have been better. Extremely good for shopping and very close to good places to eat. Also very close to public transport. The room was a good size. We did not have a double bed but the beds were comfortable, the bedding very clean. The bathroom with the double basins was spacious and clean. We ate breakfast once. The variety was good and fresh. We had a room at the back facing a very large courtyard so it was very quiet. We had been told that hotels in Barcelona facing the streets can be noisy at night. The lobby furniture could be revamped but apart from this , would recommend this hotel
Nice hotel, good breakfast selection. They do not have a changing facility after check out (which is very useful if your flight is at a later time)
A great location within steps to the main walking section of the city air conditioning was poor. We went with another couple and they had the same issue...the air conditioning did not work properly
nothing the "romantic" room had two separate beds instead of a king-size one, one bathrobe per two, we had to ask for shampoo; they left one sweet per two; walls are so thin, we were hearing about all indigestion problems of our nextdoors. St.V.'s was absolutely ruined.
Friendly Staff, room size and hotel location all excellent
good value, helpful staff Air condtitioning weak on 9th floor
Very good location. It's just a few blocks away from the centre. The room is modern and they even have a balcony. The hotel staff aren't helpful at all. very very very bad attitude.