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Took an age to check in which I do not expect in an expensive 5 star hotel. Staff indifferent. A luxury hotel that just lacks something special when it comes to service. Not good value for money. Minibar outrageously expensive and 25 euro for internet
The hotel is in a great location with excellent views. The staff are very helpful and attentive.
Location Very noisy tourists!
overall,excellent stay.. Just an excellent top star hotel
Very comfortable room with excellent shower. Excellent sound insulation (no noise from upstairs etc). No.
The location was perfect. Easy access to bbeach and city. Hotel staff a pleasure. Please write at least 15 words No
best hotel in barcelona
The staff at this hotel was extremely friendly and always making sure that I was enjoying my stay as much as possible. The hotel itself is beautiful and has a calm ambiance. The room was beautiful with a big bathroom. Room was also clean and well put together. Restaurants and the champagne bar at the hotel were amazing. When I go back to Barcelona I will be staying at this hotel again.
Everythin but not the food The food but lot of ood restaurants very close
Great large beds if you choose King size room and great to have the swimming pool open even in November! Staff are helpful and friendly and you cannot fault the room. The buffet breakfast at €25 is wickedly expensive and the continental option outside the buffet is not exactly cheap but more bearable at €12. I would be fantastic to have the roof-top swimming pool open earlier than 9.00am. 8.00am would be ideal for us early risers.
Hotel was extremely good with professional attentative staff
Room quality and cleanliness Breakfast buffet Extremely helpful staff
location, clean room, lovely bathroom, nice breakfast
Friendly welcome from courteous, smart and knowlegeable employees. Room guide for TV did not match channels or services available. Worked it out in the end but some may find that irritating.
Perfect location to beach and city attractions. Cool rooftop pool, delicious breakfast, clean, nice rooms. All good.
I liked it's ambiance and the friendliness and helpfulness of the staff. The food was also very good. Nothing
The view from the roof top swimming pool is outstanding.
The staff were very friendly and helpful. The breakfast that was included was very good fresh and great variety. The location was good as it was walking distance to beach and shopping. The hotel was mean to be 5 star but had no gym or spa. The bed was uncomfortable so i think the price i paid was too much!
Optimal for a good night's sleep (dark and soundproof). Good bathroom with all necessary supplies (soaps to excellent hairdryer and very good shower.
location and style
Nothing Central airconditioning, there was to warm in the room but opened windows brought too much street noise
The room was clean, tidy, comfortable. The staff was pleasant and helpful. There were only few minor things which shouldn't discourage you to come and stay in this hotel. The first thing was this silly coffee machine at breakfast which didn't make nice coffee at all. If you like good tea bring your own bags :) The second was English speaking tv channels. If you don't want to watch euro news you will end up with ITV4 which, to be honest, if you are not used to it, will probably drive you mad. The last one was no kettle in the room. If you are tea addict you will probably suffer a bit :)
well located, close to town centre and beach and motorway network. Parking available. Good Value and comfortable. Unable to operate air conditioning properly,
Plesure tips The pool area was closed for all guests at the hotel due to a wedding - that not acceptable !!
The accommodating attitude of the staff and the excelent breakfast The cleaning of the room was fine enough, but the lack of refill of shampoo and toiletpaper was dissapointing
Lites goes on and off by itself, toilet flashes by itself. Asked them to fix but they didn't get fixed. It was noisy from music from the bar and outside pool till late at night.
Clean spacious rooms, clean linens. Quiet part of town. Close to the beach. Hot tub was broken for the entire five days we were there. Pool was freezing cold, and staff refused to switch on the heater... saying they never heat their pool in October for any reason. They offered no form of compensation. Be warned - if something is wrong with your stay, the staff here is NOT empowered to anything about it.
Great location Lovely modern room Great breakfast, also had dinner there one night and really enoyed food.
Very central - very comfortable hotel. Really friendly, helpful staff.
Clean, helpful staff, good breakfast, quiet. Beds were not comfortable.
being close to the beach and the resturants
the breakfast distance from downtown and unavailable help with transportation to downtown
nice hotel good location not because it is close to main attraction center but quiet neighborhood and easy access to metro I experienced a misfortune due to cancellation of my flight by airlines and consequently not being able to stay at first night at the hotel. However, I called the hotel from switzerland explained the situation the circimstances I was inshould be considered as force major cause because I wasn't the reason. Hence, the hotel can sell the room for that particular night to someone else and reimburse the money I paid. Person on the phone told me that I should explain the situation to the manager when I arrive. next day I did that but the manager did not accept it. Through your organization I still hope that I shall be reimbursed for the night I did not spend at the hotel
Staff very friendly and helpfull. Room was bright and nice. Breafast was great with plenty of choice. We were lucky to get a balcony with a great view. Cava on arrival was a nice touch. Good location - walk to centre max 30 mins but tube beside hotel too, which took mins. Had to pay an extra 13 EUROS for the use of the spa facilities - these should be included in the price.
We hadden een prachtige ruime kamer met veel licht en ruimte. Groot bed, grote TV met BVN, gratis internet. Het hotel ligt op wandelafstand van het strand. Vele restaurantjes in de buurd. En dit alles voor slecht 165€ voor 2 personen voor 2 nachten. Zeker een aanrader. De bril van het toilet zat los.
Wellness package was great
The location, the hotel facilities, and staff were very accomodating. It was also a suprise birthday present so the staff very kindly upgraded us to a Junior Suite. Our overall experience was excellent. The only negative experience was that restaurant meal was quite slow to come from the kitchen.
The junior suite was nice and it came with the privilege package.
Free internet access
The location is great: in a quiet n safe neighbourhood, not too many tourist around, just the way we like it. It's 5-10 minutes walk to beach and to go to the main tourist attractions, there are 2 metro stations nearby. We took mainly L4:Bogatell. There's a great cafè just around the corner called La Tornada, good for breakfast and a light lunch. One block away there's a small shopping centre with a supermarket and cinema in original languages. If you walk a bit, in c/ Ramon Turrò 13, there's "Els Pollos de Llull", simply the best roast chicken I've ever tasted. The rooftop pool is also a plus. It's not big, but you can still swim in it and it has got a stunning view! Ah, on my birthday they left a cake with a candle and a note in our room! We had a double non-smoking room, it was nice but the view was not great. It was overlooking a clothings factory. There were no romours though! So, just keep the curtains close! Also, I guess the mini bar fridge could need a change, it was kind of old.
Quiet at night but still close to main attractions Need better directions to Metro for a first time visitor
The buffet breakfast was wonderful - so much variety. A nice bar area with reasonably priced drinks. Quite a walk to centre, but taxis were good and reasonably priced.
the roof-top terrace is a great place to relax. the walls are quite thin. it's a rather quiet atmosphere, but you hear people getting up and taking a shower.
Staff was excellent, although their restaurant recommendations should be taken with a pinch of salt, there are far better places in barcelona for those willing to walk. Room was very nice, very clean and good value for money. The hostel is a bit hidden in a back alley behind a larger hotel and it is a bit tricky to find the first time. Check ins are only handled between 15-18, a bit annoying to find out as there isnt much to do in the immediate neighborhood. You can not wear shoes in doors, however, you are given a pair of disposable slippers upon checing in.
Very clean hotel Location
I stayed in here for 2 nights. It seems a fair price for 35 euro/nights? No window of my room.
The room was small but very clean, with good storage and well decorated. Good airconditioning but lacked a tv. The terrace allows panoramic views across the city at night. The non existent WIFI. The signal was so weak only my phone could pick it up and even then it would keep kicking me off. The walls are ridiculously thin as well, you could literally here everything....there was a young couple next door, you do the maths. Oh and the shower was a joke....its on the balcony along with the toilet, so hello neighbours!!