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The surrounding landscape and scenery. The abrupt attitude and unfriendliness of the staff. The power was disconnected in our room between 12 midnight and 3 am. No reason given and no apology.
The setting, the garden, the lovely furniture and confortable bed. The overwelming smell of cooking all over the hotel, especially in the bedroom, all pervading day and night. Lack of fresh air and poor ventilation. The heater in the bathroom was not working.
The food, the pool and the large family room Some of the staff were not particularly friendly or helpful
The food is unbelievable, for a very very good price (but the remoteness of the area explains this as well). The hotel itself is nice but for a break or a holiday, I think it would be lacking some amenities for most business travellers (internet for instance).
The restaurant was exceptional - one of the best. The setting is idyllic
The peaceful setting was delightful and the food was excellent. The shower facilities were not quite of the standard one expects in quality French hotels.
Our room was beautifully clean and spacious, with everything we could ask for. Peacefully located overlooking the hotels beautiful garden. I have very difficult dietary needs, and the wonderful chef was so accommodating, thoughtful and resourceful....I Would like to say that the other staff were wonderful too. So friendly and cheerful. We will certainly return. There was nothing to dislike.....I Would have been nice to have a tea making facility in the room as it was spacious and comfortable to sit in for afternooon tea, but this was provided in the lounge and we were never charged for it.
Friendly staff good facilities good food nice location well maintained One or two staff could do with customer training!
The peacefull surrounding. This is not a hotel itself, it's rather a cottage, and in my opinion it's not more than 2 stars. I've stayed in other french two star hotels which offer much better conditions. Bathroom was very small, with cheap plastic floor and poor amenities. The room carpet was very worn and ancient and was not very clean. Mattresses and bedding were low quality. This hotel (?!?) needs a quick refurbish.
Excellent Value. Very friendly. Lovely food. Great location. Nothing.
Offhand and friendly stuff. Good local food at the restaurant. Old and excessively soft beds.
We liked the friendly staff and the excellent location: It is an ancient building (dating from the 14th century). The countryside is brilliant, the pool is definetely a plus and the meals were very good (as long as you are not a vegetarian).
The swiming pool was very welcome as the weather hot
Clean hotel, friendly staff and good food will use this hotel again when in the area.
Excellent atmospheric dinning room full of objet d'art.
Friendly welcome, excellent food quality and quantity and very reasonably priced. Secure locked outhouse for leaving bicycles.
The area, the food in the resturant and the hospitality
Fabulous welcome, superb food and a lovely atmosphere
Air conditioning in the rooms. The restaurant was expensive
Friendly Hotel,good restaurent and service.Very convenient parking.
the best thing about this hotel was leaving it within minutes of arrival. we decided not to stay at the hotel after arrival, even though this meant losing the cost of the booking. Our room overlooked the car park and was most uninspiring. this is really a motel. the situation of the hotel is dreadful. it faces onto a very busy main road and is miles from anywhere. once in this dreadful place you have to dine in the expensive restaurant or drive miles. we decided to abandon the stay and headed instead for Pau. Much better by far.
The room was a good size. The quilt they gave us for our baby was stained and dirty. No tea / coffee facilities in the room. DId not say on the website that the restaurant was closed on Friday and Saturdays.
The staff were friendly and welcoming. Our evening meal was traditional and very good.
Leaving Arrived to find that 2 rooms had been reduced to 1 room as the hotel was overbooked.
Hotel in nice grounds. Nice garden, pool and terrace. Good food. Parking on site. Not far from the church and pretty town.
Very comfortable, breakfat was good,gym facilities I think the possibility of getting some hot water in the evening to makr a drink would have been appreciated
Friendly hosts. Swimming pool. Clean room but a bit small. Many moths came into the room at night if windows open and light on.
The welcome we had from the owners couldn't have been better, warm friendly atmosphere in a beautifully renovated property. This family really care about making sure their guests enjoy their stay to the full. We were also impressed by their environmentally friendly attitude. An absolute gem of a find! Nothing negative about this hotel at all.
Excellent value for money. A pleasant peaceful location. The pool was very welcome after a long journey. Very friendly and helpful staff. The meal provided was plain but good with bottle of wine included. There was no air conditioning in the room as stated on the booking form. The window had no mosquito screen. I was a little disappointed that the owners were not French. I had been looking forward to a French experience ,being our first day in France , however the french guests were very friendly and made up for this . No lift.
Very friendly and helpful owners, lovely room in a beautiful setting. Nothing
This is a beautifully restored farmhouse that is comfortable and has very welcoming innkeepers.
A warm welcome. Well appointed and comfortable room. Good atmosphere and nice location.
nice big clean room for very reasonable price. Personal touch friendly hosts none
A very nice and quiet place with a friendly atmosphere. Good, spacy room and a nice pool outside.
The peaceful vinyard strewn walks. The quality of the renovation of a Bearnaise barn into a modern hotel. The very helpful, but unobtrsuive owners. Leaving.........
Beautifully restored barn convertion excellent food, very friendly British owners, very relaxing
The manager tried very hard to overcome the shortcomings by whizzing around and being very pleasant and helpful The room was too small and claustrophobic - lovely old building had been gutted and filled with plastic box type rooms
The restaurant was excellent! Our room was in an adjacent building on the second floor with no lift.
Excellent location; interesting town, excellent dinner, pleasant staff Poor room, poor towels
The helpful staff and food The negative selections above reflect the urgent need for the forthcoming rebuild of the hotel-clearly long overdue. The rooms, and we saw several, were very poor. When rebuilt, if the quality of staff is a marker, the hotel will be very satisfactory and can then be recommended
Receptionist when we arrived was particularly welcoming and helpful. food was good - very old historic town was most interesting and well cared for photos of the hotel did not show that it sits right on the pavement of a busy high street and the noise that generates. also there is piped American/British style music all day in this High Street which is only turned off when the Town Hall people go home!! 2. The outside of the hotel is over 300 years old-------but the inside has been 100 % gutted - and the man made furniture moved in along with low ceilings - all very clean and tidy - fine for the business man, but as far as we were concerned all character had been lost.
Very good food, if a bit expensive
Traditional French style. Good food. No hairdryer in room.
Location very good. You get what you pay for.