The location for me was very good, since i was staying for only two days and needed to get to the central station very early in the morning. The hotel also gave me a free bus pass, I didnt even ask!
Excellent breakfast! Friendly staff, and fantastic view from our room
The hotel is conveniently located next door to the train station in Schwerin. Nothing.
very close (30 sec walk) to the train station. helpful and friendly reception staff.
room was too hot and very noisy because we had to leave the rwindow open
Convenience of situation. The free use of local buses and trams as part of the booking is a real bonus Food mediocre and restaurant service could be better
Location to train station and so close to city centre
Hotel was close to the train station and close (5 minute walk) to the main part of the city. They gave complimentary transportation tickets to use while staying there.
Ok. Easy to find in darkness with a car.
The staff at the reception was not very kind
room, breakfast no information about the special rate, that minibar was included from the service staff and the location closed to a highway and poor connections to public transportation
Comfortable modern hotel with frequent bus service into Schwerin centre. Bus stop 5 mins from hotel and 1 day and 2 day tickets available at hotel reception. Disapointing overpriced breakfast
Clean, comfortable, big room with king size bed. Kitchenette in the room was very useful to live with children. Good value for money. Supermarket is located near hotel. Without the menager the staff in registry could not understand our booking.com reservation and speaks poor English.
Location fine. Nice and fast handling at check-in and check-out. Nice and tidy room. No Internet access without payment. Preparation and serving time in restaurant far above acceptable level.
close to downtown Schwerin
small old hotel near of city center No internet access which I needed for work.
near old harbour and downtown Wi-Fi didn´t work
It was easy to walk from the train station, and the hotel had a great view of the harbor. It took less than 10 minutes to walk to the town square. It was necessary to sign up for breakfast in advance, and the elevator was locked from 10:30 p.m. until 6 a.m. We did not come in after 10:30 but the directions to the stariway were complicated.
central location All the carpets (in the corridors & our room) where really dirty and the bathroom was also dirty. The room itself was very basic and didn't make us feel at home at all. When we wanted to have a shower in the morning, the water was freezing cold and we were told that the heating had failed and someone was just about to fix it. We waited approximately one hour but finally had to get going so ended up having cold showers. When we mentioned this to the hotel staff, all they said was 'oh sorry' but didn't offer any compensation or anything. It didn't feel like they cared at all.
The fruittable at the checkin is excellent. the room 601, that we staied in has a cool look but very functional.
A very pleasant hotel, near the old harbour, and not far from station or town.
Central placing, very calm very good valju for the money no
We liked the lokation close to the harbor and walking distance from the old town centre. The bathroom was spacious and newly renovated. The breakfast was excellent with o lot to choose from. I would have liked a refridgerator with cold beer in the room. We didn´t get the wlan for Internet to work, although we were told it should work in the room.
Nice view from my room window, comfortable room and bed, excellent breakfast No
Good price for a nice location. Very bad internet connection, it took me ages to read my email. Parking your car can be a problem, the hotel has no parking space so you must try to fit it in somewhere in the busy neighbourhood.
The best thing was its location, right by the old harbour where there was always something going on
The Atmosphere, superb service,
Locacion, breakfast, service you could'nt open the windows
Very comfortable room, modern bathroom, good bed Have to go through the restaurant/pub to get to the rooms. They did not use the other entrance directly to hotel desk.
Excellent position overlooking the harbour. Good bar and restaurant. Free parking. Good size bedroom with seperate dressing area and huge bathroom. Difficult to get to by car. Sat nav took us directly to the hotel on the main road but access was on the other side around lots of little side streets. But this was only a minor inconvenience.
good nice and clean place to stay.
Room facilities were OK. Staff speak English rather poorly. Room was clean but surroundings of the hotel was not (terrace).
Pretty square. Lovely breakfast. It's not a hotel.
Nice and clean Small problem with language, non english speaking personal.
breakfast was ok for it's price
Wismar is a lovely town. Bathroom was clean. Very uncomfortable beds could feel the springs even kids were complaining, no internet connection as stated on website. I have stayed in much more comfortable hostels.
Good service,breakfast Don't speak English
Welcoming and friendly personell. Parking on site. Clean and functional rooms. Proximity to town. Good breakfast. No other facilities available e.g. restaurant, bar, communal room. No English speaking TV programmes e.g. Sky news or CNN. Everything was clean and functional but not very inviting.
the big room, in the city, breakfast was good, nice staff
Helpful staff, convenient location (bus stop right in front of hotel), good breakfast. Mattress was uncomfortable
The staff were very friendly
The quietness. The walls were thick enough so no noise traveled through. Hotel located in a hof and there is a sound/fire door between the lifts and the rooms. The courteous welcome and jhelp(much needed) with the parking of the car as the space is very narrow. Hotel appeared to have acted promptly to my request that the Dom/Tourist office be notified that the times it was open on Easter Monday were not displayed. By the time we returned to the Dom the man in charge was addressing this issue with a helper. The bedroom lighting was superb. The bedside lamps could be adjusted and they had full strength light bulbs in them, this was the best lighting we had in a four night variety of hotels over the Easter break. The check out was effiecient and politely handled as there were many problems with the phone line for credit cards and there was a queue waiting to pay. The level of consideration and helpfulness from the staff was a pleasing and positive experience. I felt that the on line photos gave a misleading impression of the position of the front of the hotel in relation to the Schloss. It is a very cut off Schloss and I see that the logo reflects this but not the photos. I also thought the map offered was inadequate(no street names)
This hotel has a very convenient location near the main railway station but is also within easy reach of the city centre and old town. The room was very small.
room very nice, a little bit noice from the street eating in a hotel restaurang is waisting of time. And it`s far too expensive compared what you get elsewhere.
Nice breakfast. Payment by credit card no problem. No Lift. Room very small
Room is clean and relatively silent. Price is good, but breakfast is definitely too expensive: better to bring something on your own
Very convenient for station, with pleasant walk along lake into town centre.
The hotel was beautifully renoved, freshly painted and clean. Good bedding, bathroom and room facilities. Fantastic location. No, did not find anything I didn't like. It is a very comfortable hotel.
The hotel was very handy for location and nice walk around lake to the town. The staff are extremely friendly and welcoming and we enjoyed the food in the restaurant every effort was made to make our stay nice. It didnt have a lift which may affect some people
Good location, car parking not far from the hotel, the serves commensurable to price Too much noise, and absence of air-conditions
Across the road from train station. A lovely city to explore especially the schloss, lakes and art gallery.
very nice hotel. clean, and great location.
The Mercure Schwerin is ideally located for walking around the Old Town and in close proximity to major sightseeing spots like the Cathedral and the Castle. I was surprised on the morning of my departure when a member of the cleaning staff burst into my room around 8am in order to ascertain whether I was indeed vacating the place as per my reservation. Fortunately I was already up and in a presentable state.
Good location and friendly staff.
The position of the hotel right in the centre of town is great. Within easy walking distance of the Schloss and lakes. Right oppostie the hotel is a great breakfast place offering a good range of croissants etc and coffee. You can eat for 6€ instead of 13 in the hotel. Parking is not 'on site' but round the block in a public park haus, however it is fairly cheap at 5€ per 24 hours.
The location was excellent. a quiet corner, but very close to the centre of the town. The desk staff were friendly and efficient. The room was functional, but large enough and had almost everything we needed. We were given a kettle to make tea/coffee when we asked. Good value all round. The entrance was slightly off putting when we first arrived. Horrid plastic flowerrs. The room had no little safe for valuables. Also no air-conditioning, but this wasn't a problem.
The reception staff was very helpful and clear even with my "german speaking abilities" which they kindly received warmly. The only oddity is the placemnet of the TV on the desk and easily visible from the room specifically the bed... But all in all is was a very good stay. Thank you.
Very nice breakfast buffet in lovely room overlooking gardens Small room overlooking main entrance and hotel cafe. Noisy.Cobwebs hanging from curtains,mould in bathroom. No bathrobes and towels provided for swimming pool,relaxation area.Not 4 star.More Travelodge standard of room.
it was very easy to switch on the Pay TV, even if you didn't do it.
Comfortable, clean, attractive. Location is excellent. Room was a bit small. Front desk staff were very helpful.
Excellent location the room was a bit small, it was difficult to open a second suitcase.For internet connections they charged 5 Euros per day
in the city center when we arrived at 2pm we were told that our rooms were not ready and that we should come back in 30 minutes: which we did. Our rooms were still not ready but people that had just check-in had access to their rooms!. When we checked-in why the cleaning ladies were not told to do our bedrooms prior to any other bedrooms since we had arrived? I complained in the afternoon that we were missing some kleenex in the bathroom, when we came back in the evening there was still not kleenex in the bathroom so I went downstairs to ask for some kleenex and was told to wait for a young lady who had by then gone to get me some kleenex. I waited and waited to hear that she had gone up to our bedroom directly and woke up my husband!
nice location, good breakfast, clean Our room was located in the middle of the building with no view toward the outside.
Location great for visiting the city, staff friendly, rooms clean, nice stay
Placed in the town center. Good atmosphere.
Comfort, cleanliness and central location, as well as friendliness of staff. Good breakfast, too. Very difficult to find. Even the satellite navigation gadget gave up.
Fabulous staff; very friendly and helpful. Dinner and breakfast both very good, and the atmosphere of the bar/restaurant reflected the welcoming attitude of the staff. The room itself was very comfortable, with no noticeable street noise. Location right in the heart of Schwerin, only a few minutes walk from the Schloss, makes looking around on foot very easy. I'm sure the outdoor area, on a pedestrianised alley rather than a street, must be very nice when the sun is high enough. Parking is on fairly congested public streets, and although the hotel provides a 'parking permit', it may be difficult to find a carpark in close proximity to the hotel. A number of reviewers have mentioned difficulty finding the hotel; if you approach the area of the Dom from the north-west side, it is well sign-posted.
comfort and location in the centre, as a traditional gasthaus
Everything was fine. Good breakfast, fresh rolls, freshly cooked eggs.
The staffs kindness and excellent services.
efficiency of staff,very clean and tidy facilities. evening meals were not the standard of a 4 star hotel
Cleanliness is very important, and it was fresh and nice. When waking up we could see apple trees and grazing horses just outside the window. I didn't like the pillows. It's also a little out of the way from Schwerin.
Simply outstanding hotel, one of the best of its kind that I've ever stayed in. (And near a terrific town, too). No, though German hotels do not copy the welcome English practice of supplying tea and coffee facilities in the room
Very Good hotel and very nice people.
Meal, sauna, swimming pool . I did not like the location of the hotel. It was not in a good surrounding.
Im allergic to smoke. because af that it is a problem that yuo have to pass though a smokingarea to rich the reception or go to yor room. It would be very nice if it was possible to avoid smoke on your hotels.
Everything was perfect! Very clean and comfortable room, very nice staff, the best breakfast we ever had in such hotels. Pet-friendly. Excellent place for the overnight stay. Pool was fine but sauna didn't work in the morning.
Children's toy area Location
it is a nice and freindly hotel and the staff is excellent non
Facilities are first class, food good and reasonably priced Th hotel name is the Ramada! so a bit of confusion on my part looking for Best Western. Also the location in an industrial estate really lets it down
Nice poolarea. Great breakfast. The hotel is placed at an industrial area - so there is nothing to see close to the hotel
Spacious and clean rooms for a very reasonable price. Good buffet breakfast. Location is very odd; in the middle of nowhere (10 km from expressway) and in a small industrial zone.
Hotel staff are very professional and welcoming. The breakfast (not included in hotel rate) is also of an exceptional standard. Unfortunately the hotel is affected by traffic noise (rooms at front of hotel) and train noise (rooms at the back). Although the insulation is good, some guests may be woken, in particular by freight trains at night.
Wery nice hotel, incl. the room.
Reception personnel were extremely efficient and patient
It was excellent - clean comfortable room, excellent food. Website said free parking - we were directed to garage which then cost 8 euro... But a small point
it was clean and fine - and its position near the city
spontanity, no frills. underground parking
Large clean room, nice bathroom, high quality restaurant, pleasant facility for celebrations / parties
Nice and friendly staff ,very good restaurant with excellent atmosphere,good view
the hotel was excellent in all ways. The majority of staff could speak English and they answered every query by email promptly before my visit, and were very attentive and pleasant during it.Nothing was too much trouble for them. I did not want to leave.I booked a standard room which was large and luxury and there was always hot water. The hotel is sited opposite a late. The quality of the food was very professional and enjoyable. It was the best hotel I have stayed in. The owner was very pleasant and a real gentleman. I would recommend this hotel highly to anyone. There was nothing to dislike.
Good room size. Stayed with two small children. Nice view over the lake. It was noisy from the restaurant downstairs (outside tables).
The helpful and effifcient staff
Very good food and breakfast
We received a large suite in the apartment building next to the hotel. Large bathroom and lovely bed. It was on the first floor overlooking the lake. While a bit old and a little worn, we were very happy with it. A faint smell of stale cigarette smoke, but that is almost unavoidable in Germany.
Location Limited parking off street
The setting was lovely. the room was great and the food in the restaurnt delicious. the staff couldnt do enough to help. A wonderful 3 days
Great location, short walk from the station and in front of one of Schwerin's beautiful lakes. Really helpful and friendly staff and the food in the restaurant was top class. This is the place to go if you want to treat yourself to a bit of luxury for a nice stay in Schwerin.
We had 3 dinners during our week's stay which were excellent. However, the choice of menu was very limited, which meant that we had to eat out on the other evenings. The terms of our booking did not include breakfast. We had breakfast on only 3 days of our week's stay but were charged for 7days. This was rectified when I compained. Also, the booking for our stay in September was made in January, on arrival we were allocated a room in the hotel's annexe on the second floor without a lift. On complaint, we were given a very nice room in the main hotel.
The decoration in the rooms and throughout hotel was a traditional design which I really liked. The location was excellent for exploring Schwerin and the surrounding area. The secure car park was great. The staff were always friendly and helpful at reception and in the restaurant. The meals in the restaurant were a high standard. There was a little confusion when we booked in as I had booked a room with two beds (for me and my son) but we were give one double bed. When I told the reception that I needed two beds, we were given a family room.
Lovely location and friendly hotel
The staff was very helpful and friendly I found the bath dangerous. the lendge was too wide and the bath was too slippery, I had difficulty getting out of the bath safely. I did mention it to the the reception staff.
Design of hotel, size of rooms, good breakfast bufffet. Restaurant was very full and the staff seemed to be overworked at both breakfast and dinner
Comfortable hotel (in a formerly warehouse I presume); nice room with bathroom with bath; friendly staff; excellent dinner; sufficient breakfest;nice and quiet location at a lake; distance to town and castle acceptable. No cooled minibar in a 4 star hotel is not acceptable to my opinion; the environmental friendly reason is not valid when there is no automatic light switch off in the room and the hotel is bathing in light all night! Car parking place is sometimes completely occupied, so could be a bit larger.
Friendly, helpful staff, comfortable room and good facilities - a comfortable and relaxing stay. The hotel was a pleasant place to spend time. At times the staff seemed very busy and I felt a little overlooked. The hotel was further from town than I expected - not its fault, but perhaps lack of clarity in information.
The room was large and good.
Good spacy rooms. The breakfast was good, but the staff was overwhelmed with many guests having breakfast at the same time. So the buffet was always missing essentials (rolls, plates, etc.) and not enough tables for the guests
friendly staff, great location, bike hire
Pension is in developtment. New rooms are constructing. Breakfast is nor reach but tasty and healthy. Located near railway and cubed street it is a little bit noisy.
I used only 1 dobbelroom and 2 singleroom(137 euro), but they tried to get me pay for 3 dobbelroom!(171 euro)
The room was lovely, recently renovated and modern. Great bathroom, nice breakfast room in the morning. Wifi. We booked 2 family rooms, but the pension only has one family room so they arranged another room at a hotel next door - much inferior quality of room.
Friendly staff, very clean room, good breakfast, walking distance to all attractions.
I was charged for breakfast when there was a sign in the lobby advertising a less expensive room than I booked including breakfast. Her English and my German were inadequate to determine why.
It was a comfortable hotel in peaceful surroundings. Comfortable bed and good restaurant. Big bathroom with separate bathtub and shower. In our house (rooms are in separate buildings) we also had terraces to enjoy the sunset. Heating was working. Wifi was not working properly. Only liquid-soap in the bathroom, everything else you have to ask for. Bicycle rental too expensive, would have expected a free rental from a 4 star hotel.
The hotel is well situated on a lake with good views and is very quiet. The staff are all friendly and helpful and the restaurant serves both good dinner and breakfast.
I had a spacious room, very nice!
Very friendly andflexible staff Boring rooms
The place was wonderful. Beautiful lake from it. Very clean and confortale. A little bit far from the city center, but with a car is perfect.
Everything was fine. A real high quality hotel Nothing
the area and the location. very nice invierment.ecxelent cheff restaurant.very unique hotel as no air condition might be problematic in hot summer days
nice surroundings, good atmophere. Nice and clean
Peace and quiet, excellent food.
Location and excellent restaurant