Largest hotel in the region - under one roof with the Congress Center Basel -directly connected to the fair grounds.Easy access to the highway directions ZRH - BE - FRA - GER -walking distance to old town.Windows that open, comp inroom coffee
No smoking inside facility
nice and clean rooms and the hospitality of the hotel
i was not able to get my smooking room i asked forfurthermore, they told me that, they only have like three smooking rooms in the hotelwhich was a bit unconvieniant as this is was not clear in placing my reservation
The Staff is very kind and helpful, the room was very comfortable and perfectly cleaned, the location is ideal to visit the city. It is a real 5 stars hotel.
Nothing. (Maybe the breakfast is a bit too expensive. In fact we didn't have it)
It is very central for Basel City and one of the few hotels that has a fitness centre.
nice staff, clean rooms
very expensive car parking, no rates with breakfast included so in the end it is quite expensive per night if you have to pay 35.- per person for breakfast
the breakfast and the concierge
i got a manicure and it was poor, they did not have appropirate seats, and no finger drying aparatus whihc is standard... also the room i was booked in really smelled like smoke and so the staff did change me immediately.
restaurant was excellent! hotel staff were very complaisant!
Good room. Free tram tickets were very useful. Staff very helpful
Staff, cleanliness of room, facilities.
The air-conditioning was not working well.
Perfect service, friendly staff, excellent room and restaurant/bar