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The indoor pool was off limits for children under 14. My children were told that the hotel sports ground did not belong to the hotel and could not be used. It was, however used by hotel staff daily.
The abiance and the staff who were delightful It is well away from beaches,but we did know that.
Quality of room; availability of sports equipment - table tennis, tennis.
We discovered Borgo Saraceno last year, and we decided to come back this year. It is the perfect place for a great and relaxing holiday. Excellent staff, great location, we love it!
The reception staff was very helpful. Even German and English TV in the room, was nice on the day that it rained. Near the hotel was a very nice local restauant with great food. The hotel is situated in a mountain village and not near the coast as it is situated on google earth. You need a car to get to the hotel and the beach. As we stayed in the last week of the season in the hotel, breakfast was limited. Even bread was not always available.
Comfortable bed, great view of the pool and surrounds, quiet, shuttle service to beach, food in restaurant ok. Possibly could be over run with kids because of apartment accommodation but the 'entertainment coordinators' did their best to keep them occupied with activities. Remote with no other restaurants in the actual hillside town you need to drive to other villages.
The triple bed room was of acceptable size, the outdoor pool was nice and clean. The receptionist was outstanding friendly. The bathroom was very small, the beds extremely hard, the staff - with exeption of the receptionist - invisible. The parking opportunity was doubtful, the hotel in that area only looked half-finished. I have no idea who got the idea to plant this **** hotel in the middle of nowhere, 10 miles from the nearest town.
The room was always impecably clean. The location is very convenient to visit different places in Sardegna. However, having a car is mandatory if you want to sleep in this hotel. The front-desk staff is very nice and helpful. When you get to San Pasquale, it's not very easy to find the hotel (just turn left after the main square), but a sign would help. The breakfast was good, but not very varied. The internet (which is not free, though not very expensive) was not always working well.
Staff very nice. Very calm location. Clean and overall a very pleasant place.
Impossible to find a fault-Room light,spacious and clean and staff excellent.Location ideal for all points in N Sardinia.Evening meals superb and value for money compared to restaurants outside.Highly recommended Nio
The location in the mountains of Gallura was beautiful as was the old village which had lots of character and very friendly locals. The hotel was lovely in terms of decor - done in Sardinian style, and it was clean and well maintained with pretty grounds and swimming pool from which there was a lovely view across the mountains. Hotel was in a quiet location with plenty of parking. This could have been a fantastic hotel. Staff are polite but become surly and unhelpful the minute they are asked to do anything "out of the ordinary". The mattresses were exceptionally hard - I like a hard bed but this was the hardest bed I'd ever slept on. We consequently woke up with bad backs and broken sleep for most of the 2 week stay that we were there. The hotel said all the beds had new mattresses exactly the same as ours (presumably they must have bought a cheap job lot) so there was no point in moving us to another room. I asked if they could provide mattress toppers to which they said No, so I asked if they could provide extra blankets so that I could lay them on the bed to soften the mattress - again the answer was No, and that sleeping on blankets was not acceptable. Talking to other guests, they found their beds very hard too. Had we not prepaid we would have left.
Staff were quite friendly and the Hotel was in a non tourist area, so you got the experience of real Sardinia Hotel was very poorly equipped. They advertised horse riding, table tennis etc on their website and they had non of those activities available. The pool was tiny and the Hotel was very basic and just abou bearable to stay in. Hotel looked nothing like the pictures and had paint flaking off on the building
Everything about Hotel San Trano was beyond of our Expectation. I can say, that theese hotel should be rated with 1(one) star hiogher, but I'm afraid, that than the price would not be so frendly as is. I recomend theese Hotel to Everybody, who want to make round treeps in theese part of Sardenija. Nothing.
Clean comfortable, wll serviced, great staff, graet restaurant No complaint.
Lovely hotel, friendly staff more than helpful and small village. I liked the breakfast and the views were beautiful Check in time not till 4pm. You can hear everything from adjoining rooms, noise echoed throughout but with a couple of glasses of wine did not hear a thing.
The location was very good, as the costa smeralda was just a short drive away.the food was excellant. And such friendly staff.
There were very few guests during our stay and we had the hotel almost to ourselves. Private pool area, proximity to archiological sites and cleanliness are positive aspects. The fact that the hotel ristorante was not opened due to lack of people
Nice, very clean room, beautifull view, good atmosphere. No.
it has a swimingpool, not large but when you are in the middle of nowhere is good to have it. Terrace for breakfast was nice if you do not mind regular fog in the morning. Do not recommend this hotel. Very rude, aggressive and unfriendly owners/staff. Locaton-it is far from evrything, in the mountains, becouse of curvy roads it tooks us 2 h to the beaches.No air condition, no frige. TV was that old thet it only had 2 colours. Did not change our towels regularry even folded back our dirty ones! And for breakfast they served old boild egs.Dining in hotel was also very expensive. We have paid our room 96 euros/night, it was higly overprized, you schould not pay more than 50 euros for this hotel.