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The staff were very good and always willing to help with advice on the local area places to eat etc. My room was not cleaned properly and not at all on one day, I came out in a rash which was diagnosed as bites from bed bugs, so be warned.
An excellent seaside location, with the beachside views providing 180 degree views up & down the coast, a range of excellent restaurants nearby.
Staff were very helpful providing a rollaway bed for our 3 year old daughter free of charge
The view was wonderful and the pool area was great. The shower was terrible, the toilet didnt flush properly, the bed has a big sag in the middle which didnt do my back any favours and it smelt musty.
The quality of the bedroom The bathroom ceiling was cracked and peeling - small details like this let down the overall excellent quality of the hotel.
The pool and room servive were the best.
The Ocean views are fantastic, the hotel staff are great, and the pool is just what you need.
Fantastic location! Good pool facilities although a little cold.
The view is very good ,but hotel is very close to the beach. I am not sure I like to come back again, because this hotel does not offer internet in the room
Everything in the buffet breakfast was cold. The roof was leaking all through the restaurant. Overpriced cold food
friendly service, great comfort
Like the living space in the 2 bedroom apartments. The view over the water and of the golf course is gorgeous. Cleaning off all the spider webs in the rooms would be good.
Wildlife coming and going, peaceful and casual place to stay, it made me feel at home, there was no strictness about my dress
Nothing! Spiders,flies, masqutos buggs in my room! Manger came with a spray to kill. Them rather to change my room! Unacceptable experience!
Hotel was very clean and tidy (No bed bugs YAY). We only stayed one night but if another opportunity arise i would stay longer.
I was asked to provide a credit card imprint at time of arrival which I did and did not have a problem with that. However at the time I was to check out the cashier would not shred or return the imprinted voucher."THAT"--- I did have a problem with!! I did not want to make an issue of it at the time but something like that will make me think twice before I would book at this hotel in future.
Location is fantasticFacilities looked fine ( we didnt use any apart from the in room spa ) The maintenance of this place needs to be looked at seriouslySome carpets are threadbare !! The ceiling in out kitchen was damaged and sagged.Also poor quality patch ups in the bathroom walls where a old shower had been
The beautiful meal we got from the restaurant attached to the resort pity they don't do room service, only down fall. No room service
It was excellent will recommend to others thanks
excellent management no mini bar
Convenient, reasonably comfortable. No room service, no fan in toilet.
unfortunately we did not spend a lot of time in our room, but found it to be nice and quiet, clean and spacious and in a good location for our needs Unfortunately we did not have time to stay longer
Really good for the kids, they loved the pool even though the it wasn't that warm. Excellent location for access to Hilarys Boat Harbour and Joondalup etc. The restaurant attached to the hotel is highly recommended welcoming staff and delicious food. Rooms had plenty of space.
The reception staff, especially the younger gentleman was outstanding