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The manager was very kind and very understanding to the needs of her customers not enough heating
The hotel is run by Cecilia, a very petite and elderly lady who is warm and friendly, and able to speak adequate english. Although no facilities for food there are cafes adjoining the residence.
The location was good and the staff were friendly Miss Cecylia was very helpfull for us
The owner was very friendly and despite a language difference worked hard to converse with us. She had tourist info available as well. Rooms were clean although small and simple it was a very good value for the price. The location was excellent for visiting the shrine at Fatima and the surrounding area.
The time we spent there was fantastic, and the staff was specially kind and polite