Would you like to save as your currency permanently or for this visit only?
Some of the hotel staff was very friendly. The first girl I spoke to acted as if it was a burden to answer any of my questions. I just thought id be getting more for a "superior suite." The room was an hour and a half late getting ready, I was nearly late to my friends wedding because of it. Overall experience was not impressed
The bed was very comfortable. Modern stylish design. New development around the hotel. Service. Food/drink prices. Breakfast buffet was sub standard and greatly overpriced. Nothing within safe walking distance.
The hotel décor/beautiful! This is very minor, but hearing local traffic...
Can't check in late. Phones not working. Staff nice but incompetent. Rooms are updated ok with nice decor and large tv. Huge mall across the street. Many restaurants across the street. Last time there was a wasp nest inside my room. This time it was just not very clean and key didn't work when I moved in room. Couldn't add on a day to my Rez I had to start my Rez over completely. Computers go down at 2 am CST so u can't check in after that. Front doors locked and no one can check in. Even if you get them to open door. They cancel your room. And "close the books" Can't check in late. Phones not working. Staff nice but incompetent. Rooms are updated ok with nice decor and large tv. Huge mall across the street. Many restaurants across the street. Last time there was a wasp nest inside my room. This time it was just not very clean when I moved in room.
Very friendly staff AC in room didn't work. Room was suffocatingly hot. Staff said it was normal and basically said tough luck.
Convenient location, easy to find off the highway. Bed very comfortable. Nice shower. Also liked the two separate sink areas for coffee and bathroom. I just looked at my bank statement and it appears that I was over-charged. There was no receipt when checking out and It did take a while to check out. I was expecting the total to be $115 with tax, but I see an EXTRA $15.00 was charged!? We did not have any incidentals and we didn't even have a key to the room because of a recent storm that broke the key system.
Clean Room The toilet in our room did not flush. Needed new valve and flapper. Told front desk three times about it but nothing was done. Facility is getting a little dated and it appears they are not maintaining it very well.