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Breakfast buffet was excellent (enough assortment from where to choose from). Room cleaner was too eager to come into our room in the morning to clean it. Checkout times reported in booking.com and real checkout times at the hotel were not the same.
Good place if you would like to ski at Sauerland. Nothing bad to say about.
1. the location - the town/village of Dodenau is very pretty 2. the staff were extermely helpful and freindly. 1. I don't know if the hotel supplied the 'how to get there' instructions. It would have helped A LOT if the instructions had said the hotel was actually in Dodenau instead of just in Battenberg.
Very welcoming staff, good food. Hotel brilliant for bikers, lots of information and tours.
Fantastic design and nice spa. The breakfast is perfect. The garden is not ready yet, but almost finished and very beautifull. Too bad they didn't open the terras.
The staff was very friendly. Our holiday started with a free upgrade to a even better room, so what can you wish for more :) The hotel isn't finished yet, on the outside. But I have to say: inside you can't notice this at all, they did a very good job!
Very peaceful environment. I even booked a second night's stay whilst there in order to enjoy the environment some more! I believe that I was misled by the staff about the classification of my room. I booked a Junior Suite but believe I was placed in a double room, having seen, firstly, photographs of a junior suite and then, secondly, a junior suite itself whilst being cleaned as I was leaving. The staff assured me that I had a suite when I questioned them immediately after arrival and, as they were so friendly in every respect, I did not make any further comment on the matter.
Avital is a nice looking hotel, just re-opened. nice breakfast and spa. I hope they keep it this tidy is it is now.
very nice rooms, clean SPA, friendly staff, good food especially clients from the netherlands showed a behaviour not acceptable in the SPA area and the breakfast area. sometimes it was difficult to read a book nearby the swimming pool without earplugs...
The room was too small for 2 adults and 2 children. The rooms at the Hotel's level K are smelling on moisture and not suitable to overnight.
Friendly staff, lovely rooms, comfortable beds, amazing breakfast, beautiful pool, and the very best shower ever... what more can anyone want?
We liked the service and the hotel very much. Everybody was helpful and basically did all they can to assist with our needs. We thought that the hotel wasn't really set up for kiddies. We felt welcomed but really nothing for the kids to do.
Lovely hotel with some rooms overlooking the mountains. Relaxing spa facilities, comfortable rooms and good food in restaurant. Parking is fairly limited
The room are good and big. we had a room close to the stairs that can give some rumor in the night when people come back home after going out. staff is good, very young , but good,.
Restraunts and staff Bar was only open at select times
I have got the great impression of the hotel. It is just exellent from any point of view: very cosy rooms, frendly personal and super desing
Entirely customer service driven, superb food and just the highest standard None
Great atmosphere, perfect staff, luxury, stylish hotel.
nice area, good atmosphere, great lobby with big fireplace, very kind staff spa could be modernized
Everything! One of the best hotels I ever stayed at. The atmosphere was very special in the best way.
attention of staff, excellent restaurants a bit overpriced,
we love the decor, the quiet hotel, very clean, breakfast is very very good. we had in the room documentation every nights (weather,detail about massage, activity, ..) but it's was in German language never in English. it is so bad for relais et chateau.
Friendly service, cleanliness and private. Even though staff were all around they were professionally discrete at all times. Wouldn't change anything. Excellent experience and wouldn't expect anything else from Weissmann.
Excellent hotel! Very beautiful place, location, rooms and food!!!
verry good hotel the tabak lounge you can smoke the staf is friendly we like t it
parking is good and free, good beds, breakfast/dinner ok room was a bit small but ok, missed real coffee at breakfast
Very nice - but would have wished they could tell us that there acutally was a Skigebit which was open, instead of telling us that everything was closed, we found out ourselves tha about 3 km from the hotel it was open and had been in the whole period of our stay, sad we found out the last day ;o( - an would have liked WiFi on the rooms!
some staff very friendly but unfortunatly some staff not fire alarm going off at thee am
facilities at hotel
Extremely friendly staff. Nice swimming pool. Decent breakfasts.
Clean, good breakfast, good beds We called for a television with no signal, within 3 minutes someone came, we had signal, next morning no signal, no olympic games for us!!!!
They have an incredible staff that makes you feel like you're at home
Close to the bike park. Needed more power outlets in my room.
friendly, clean, new, just a great value
The hotel was very attractive and had a nice, quaint atmosphere. The innkeepers were very personable, accommodating and spoke English. The restaurant had good food and great service.
A small and very friendly hotel. All the staff treated us in the best way The hotel lays close the the main street. Heavy traffic (big trucks) driving fast!
Good ratio quality price, very good dinner
The ambience of the hotel. Friendly staff, relaxed atmosphere.
Very helpfull staff, good breakfast
The staff was wonderful;it was the first time I was greeted with a handshake by the brother and sister team who run the hotel. Had dinner there each night, and the food was delicious. The room was nice, clean with beautiful woodwork reflecting the local industry. Could use elevator that goes to 3rd floor, not one that stops @ 2nd floor, and more parking spaces.
Everything regarding the hotel Hotel Sauerländer Hof was first class. It was my first visit but if I am to visit the area again I would not hesitate to book this hotel again, perfect service, excellent value for money, brilliant staff and a typical German atmosphere with excellent food and and of course the beers.
The staff was very friendly and helpful. The facility was beautiful. Accommodations spacious and well kept. Meals were also excellent.
The staff was courteous, professional and made us feel very welcome. The rooms were spacious, clean and nice. Restaurant had excellent food and service. Staff was able to speak English and provided us an English menu. Very pleased with our accomodations and service!
It is a nice, comfortable and clean hotel in a quiet location. Food and services are very good; the owners really friendly.
We had a very good experience at Hotel Forsthaus- the rooms are a good size, very clean and comfortable. The staff are welcoming and friendly. The hotel is very close to the supermarket, local shops and restaurants. I would definitley stay there again and would recommend this hotel to friends. The card reader was broken- this did not effect us as we had planned to pay cash. However, I am sure many other guests would have expected to pay by card. The local supermarkt- 2mins down the road has a cash machine for anyone requiring cash. Also other guests have noted a lack of tea/coffee facilities in the rooms- this is true, but did not bother us.
all the staff were very helpful and polite, especially knowledge on the local amenities which was very helpfull their card reader was broken so had to pay cash - lucky there was a cash point locally!
We where upgraded, that was great service The kitchen was closed
great staff, clean large room and excellent breakfast buffet walking 50m through the pouring rain from guesthouse to hotel for breakfast
Price, Personal, Breakfast, Free Parking, Relaxed atmosphere Small Room, Bad matrass en bad pillows, small room and hairs in the shower from a previous guest
The Superior Room was clean and nicely furnished, good dinner
friendly people and very good breakfast and diner
We particularly liked the staff and the breakfasts and dinners, and appreciated the quiet and convenient location. The fact that there are no baths but only showers
The delux room was clean and modern with a nice balcony. We stayed on a Sunday and were a little disappointed that the evening meal times were so restrictive - 18:30 until 19:30 only.
Nice hotel. Beautiful surroundings. Food in the restaurant is horrible. More like a deep frie snack bar! Breakfast is ok though. Not nearly enough light in the hallways. Light switches are difficult to find (situated just above the door bells of rooms!). Fell from the stairs because of a lack of light and hurt myself terribly!
The deal that was offered (price versus facilities). Good services towards kids. First we were directed to the wrong room. We had dinner in the restaurant and it took very long for our food to arrive. As we are with little kids, this was a challenge. The collection of kitchenware in the appartment was not complete. There is no information given about what is present in the appartment.
The room was spacious and comfortable. It was quiet, so sleep was good. Good breakfast/coffee!
It was raining the whole weekend when we were there, but we had a great relaxing weekend staying in the Dorint hotel. The apartment room was big and confortable for a family (with one small child). All the food at the bar restaurant was too salty. Besides that, the quality of the food was good.
Use of all facilities included in price and pass key to enable access at any time. Friendliness and welcome of staff. Large room with kitchenette facilities was excellent. Ideal position. Good amenities close by. Thoughtful letter after our stay thanking us for returning questionnaire. No, everything was just right.
It was a great hotel. The food was good. The rooms were clean. The view of our room was poor. The site said it was breathtaking. We saw the back of another room.It wasn't in the center of Winterland.
A wide selection of spacious, comfortable, clean and excellent value for money accommodation - coupled with first class service gave us the independence and feel of our own second home. Receiving complimentary bus and train tickets is a nice little touch only Dorint provides. This is definetely our favourite hotel chain, thank you for a wonderful holiday. We liked everything. One minor thing that could be improved is the dim lighting in lounge and bathroom.
arbeiter freundlich, sauna und schwimbad your web site said a family room was avaliable for us. For €111 We expected a luxus family room. When we got there we were told all the family rooms were gone and they had upraded us. We dont class one of the chalets as luxus, these are ideal for skiing holidays or break with friends but are not suitable for a 1 night luxus stay
It is located in a beautiful area, with good facilities, nice alpine architecture, relaxing views and very helpful staff. Big rooms with a 70’s style furniture and very good beds. The tv set was very small and there were no English channels. The shower was the best I had in any of the hotels I have been to – simple and with good pressure. The breakfast (included) was divine. Good area for walking – we hope to be able to come back again. The restaurants were too expensive – maybe because the hotel is not located in a walking distance to Winterberg. £30 for a carafe of house wine?!!!
the fantastic organic food in the hotel restaurant.
Cleanliness of hotel was exceptional. We reported a light not working in the bathroom of room 14 on the first night of a 3-night stay and this was never fixed.
Wonderful hotel, very friendly staff, the pool was very nice and the spa facilities were also very good. The breakfast was nice and very complete. The room was spacious. We would like to go back again some other time. There was no snack (not even a bag of crisps) available during the afternoon, this was a very small disadvantage.
The staff were very friendly and the food proved for half board was of good quality. If you do not speak German or Dutch, this may not be the place for you. We only speak English and had difficulty communicating with the manager.
Very very good value for money, the room was clean and tidy. Breakfast was basic but well presented and adequate. The free afternoon coffee and cake was a nice touch. A great location for hiking in the region.
Perfect hotel away from the civilization. The family running this hotel is very friendly and interesting. Recommended to stay. BBQ at 6pm is very delicious and plenty, beer is cheap. The surprise will wait you after the BBQ ;)