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The hotels staff was very accommodating when it came to my wife and I's request. The hotel is literally miles from civilization and one would think that there would be more in the room (i.e. refrigerator, microwave) that way you can make sure you have something to snack on at night. That is unless you don't mind driving 15km to get something to eat. The price is
Excellent, comfortable modern room. Rang to say we were arriving lte. The hotel does have a restaurant and kitchen. Arrived at 10pm. tired and hungry. Told by night staff waitress/check in there was nothing to eat - I even asked for some bread and there was no response. As the hotel is in the country and nothing was opened in the very small, this response didn't warrant the 4* rating! Also, only 1 towel + limited bathroom supplies in a double room. Little things, but made me critical of the rating. Didn't expect we should have to ask for these basics as it was a booking. The following morning, with different staff, the service was impeccable. Proving that individual employees make a huge difference to a business.
The breakfast. This is more like a 3-star hôtel. This W-E the 2 restaurants were requisitioned for 2 different weddings. For the diner we were redirected towards an outside restaurant in the city. The charm had left.
The room was a nice size for one person. Food is good. The room is clean and made up well. The TV channels are limited for English channels. There could have been more towels and toilettries. The spa was not what I expected for the expensive price. They need to update their old spa tubs as they are far too small and uncomfortable. This is more like a 3-star spa now. I was told by a desk clerk that their Land Haus Restaurant was closed, and it was not. I was told to go to the expensive restaurant for which I did not like for lunch. The waitstaff did not smile & acted annoyed with their jobs. The desk staff then apologized to me that the Land Haus Restaurant was indeed open, and they made a mistake. They did not offer to take anything off the bill. I had to pay over 30 Euros for a lunch that I did not want. They could have given me a complimentary lunch for the mistake.
great hotel, excellent staff and wonderful rooms
The excellent stafff provided a very personal service which is very unusual in hotels nowadays. The food was excellent and beautifully presented along with wonderful surroundings. We have not been this impressed for a very long time...5 stars to all concerned.
great location, wonderful staff. The best I've stayed in in the area
The gourmet meal - it was fabulous!! I wasn't crazy about the "Shaker" style decor in our room.
Wonderful property. Setting and renovation was wonderful. We had a very good meal in the restaurant.
the beautfil surroundings and the staff were exepationally helpful and polite. I did not like the fact that there was no tourist information in english as i would have been interested in exploring the local area.
An ancient monastery undergo a very nice and modern renovation. Very romantic location with superior restaurants and very good wellness area.
excellent service and surroundings throughout no
Everything has been excellent throughout my (unfortunately) short stay; the monastery has been restored very well, friendly staff and an excellent room completed the positive picture. As a cherry on the cake, the bill has been reduced from my expectations. A truly remarkable place!
Excellent, Overall enjoyable due to fantastic staff, Infact very nice staff, and helpful, Food was good and ambience was good aswell at the restaurant. Rooms were very small, I had to pay more and upgrade to bigger room, but still it was small as compared to other rooms I have been to
I stayed here before and it was as good as ever. My room was no-smoking (booking specified smoking).
Beautiful setting. Atmosphere very pleasant and staff friendly A bit expensvie because of poor exchange rate of euro to pound.
hotel staff none smoking area inside/bar
Our hosts were fantastic! Very friendly and welcoming. The stay was very private. The hosts stay out of your way except to provide any meals. On the other hand, if you prefer to talk, as we did, they are very personable and easy to talk to. We spent an excellent time discussing their Alaska cruise and looking at pictures. Also, since they also operate a spa, the bathroom was appointed very nicely. Tub was six feet long, heated floors, separate shower, lots of nice amenities. Would highly recommend this hotel. The hotel is in the small town of Hornbach, making it a very quiet place to stay, but only a mile or so from the Zweibrucken shopping outlets, so you can reach the city very quickly. Would love to visit again! Nothing.
We loved basically everything about our stay, including: delicious breakfast, friendly staff, comfortable room, location and more. It was just perfect for a relaxing time away. The free transfers to and from the airport were perfect and allowed the journey to be less stressful. Free bike hire was a plus as we were able to explore the countryside. 100% loved our stay! No..
Friendly Husband and Wife owners made us feel very welcome. Amazing waterbed and luxury bathroom, with zacuzzi bath and body massaging shower, with radio!! Excellent value evening meal, and superb breakfast
The guest house was excellent value and the food was great, would go again
the relaxed feeling plus the steamroom and sauna bath nothing
We were made to feel very welcome. Monika added so many extra special touches such as complimentary cakes and coffee on arrival, with chocolates for the children. Gluhwein one evening. Extra breakfast etc..We were collected and taken back to the airport and the designer outlet by Monika and her family.This was so much more than just bed & breakfast and we would definetly recommend this guest house
Very friendly people letting a nice and big and well equipped apartment. The letting is rather a B&B than a hotel.
Excellent hosts. The booking confirmation form sent did not contain the phone number of the hotel and we ended up paying an unnecessary €12 for a taxi.
Very pour breakfast, in all the beds were not fresh linen( I found a lot of hair on the beds, apparently someone was asleep before us in these beds, and after the first night, I gently asked the owner of the hotel why on bed sheets hair and dirt, the owner of the hotel said that it could not be, but it changed us all bed linens),
We felt very welcome. The staff are very friendly and have very good knowledge and information about the immediate and surrounding area. The room was spacious and well presented. There are good facilities available too.
The staff was fantastic. Friendly and very accomodating. They helped me out in a very difficult situation. It was perfect.
Everything! The bed was very comfortable, the breakfast was outstanding, and the staff both friendly and efficient. A little noise due to its proximity of the highway but this was outweighed by the positives of the hotel.
The buffet was good. Choice of freshly baked eggs and/or waffles. Very clean room. For being located next to the highway, the noise could hardly be heard inside the room, when the windows were closed. Had a fan in the room. Also, rooms with a/c available for an additional price.
Friendly hotel staff and lovely resturant with very good food!
Good location, wonderful restaurant, friendly staff and super breakfast.
Breakfast was good
This hotel is clean and comfortable, and has a very convenient and nicely run restaurant and bar. Highly recommended for business if you need to stay close to Ramstein Air Force Base. The only drawback to this hotel is its proximity to the autobahn.
Nice staff and super internet!
it was okay, a little pricey for the double room
Very friendly staff. They spoke great English. WiFi was free and excellent signal. Very Very nice room. And very well priced.
The staff was very outgoing and friendly, and were more than willing to accomodate any request.
The staff was very friendly, diner and breakfast were very good. Room was spacious. When in the neighbourhood I will stay here again definitely.
This hotel was very nice. Probably nicer than we should have stayed with our 3 year old. The rooms were spacious and clean and with very nice furniture. The restaurant was quite fancy. The staff was very nice and efficient. No complaints.
Service was very good, attentive to my needs. Food was also very good. Not far from my work location.
During the check-in I was greeted by the manager(?). First time in over30-years of traveling, someone from the hotel was going to assist me with my bags!
One of the most beautiful interiors I have seen. The whole place has been renovated and the elegance and style is modern but in keeping with such a historic building.The Reasturant was amazing and it was set out so nice we chose to eat in doors rathe than outside. The cockerel next door wakes you up a bit too early!, but seriously this is the only thing I can fault so I really do not have any negative comments.
The room was large with a hardwood floor and immaculate. The bath was brand new and also exceptionally clean.
very accommadating excellant resteraunt and
A lovely, modern hotel located in the old section of Landstuhl very convenient to the castle Burg Nanstein. Amazing marble bathrooms, exceptionally clean. Very generous breakfast with many choices.
Our stay was great. Breakfast was a wonderful, traditioal German breakfast. The beds were comfy, and clean rooms. I would stay there again and recommend it to anyone staying in that area. So fun that it has a pastery/chocoate shop hooked to it - it was also great! Restaurant doesn't serve dinner until 6pm, which is somewhat typical, we noticed while travelling through Germany and Belgium. We just went a couple doors down for an early dinner, instead.
Lovely hotel - very clean. The staff were very friendly & helpful (not all speak English but why should they? - we managed to get by easy enough). Certainly reccommend having an evening meal in the hotel - food was excellent.
Everything was good Nothing
The breakfast was superb liked being served in your own home. We arrived on a Sunday evening when the Hotel (and Restaurant)was 'shut' as such places have to do once a week in Germany! Once we pressed the bell the proprietress did everything that was needed for our stay.