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It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
Good hotel in zurich & pickup & drop facility good
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
access to fresh air from window
The location, good hotel for stopover between two flights
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
The room was excellent and represented very good value for money. Acess to the old town very convenient.
excellent value for your money hotel. clean, comfortable and stylish. sfaff is very friendly and helpful. location is good. shopping, restaurants and train station are just 5 minutes away. our room was brand new remodeled. our room was on the first floor with the view of a busy road. however, thanks to the sound proof widows it was very quite in our room. we kept our blinds closed on those windows. other windows overlooked a park, so we used them.
Good location Nothing
Good located near centre of city
I liked its position close to the centre of the town and yet quiet. The staff are extremely friendly and helpful and the Restaurant has a very nice athmosphere.The room was spacious with a nice outlook onto the park. The breakfast was very good too. There was nothing about this hotel that I did not like.
Friendly staff, clean facility, free parking, Good breakfast included in the room price. Room look old and shabby, inside room carpet need upgrade.
Cleanliness, excellent resturant and bar, helpful staff at reception. Just the tap in the bathroom was awkward to use and the sink was not placed well in conjunction with the mirrors.
very central. Very dark in our suite. Bedside lamps not reading lamps. Towels very small.
Even though it's in the center (with all the facilities, close to the old town with shops), we had a very quiet night, and a great sleep!!! We even received a welcome drink! The breakfast was great as well!
the bar, the breakfast, the efficient and friendly staff I sleep with quite a large pillow and found those provided, even putting two together, too small. Should have asked for another but too tired by that point
The location and the maid service Suffering from jet lag, with no sleep on the plane, and having taking a sleeping pill, I was stunned to hear that someone was knocking on my door after 10 p.m. This person was from the front desk. There was a "do not disturb" sign on the front door. He was asking me if I could look for a key that the last guest had lost! I felt very distraught and frightened.
Quiet location. Nice rooms. Good breakfast.
Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition" The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.
I Felt at home in this hotel it was relaxing,quiet, comfortable, stylish convenient, considerate and caring
Location, landscape, hotel staff, breakfast in the room.
competent hotel staff. Good breakfast. Clean rooms. Good ambiance (the name romantic is correct!!) no elevators in the part of the hotel where we had a room. May be difficult for older people and of course, with the luggagge (but help is there for luggage is there if needed)
Caring and helpful staff
Everything was done to ensure we had a very good stay and enjoyed it No
comfortable and very near to our children
As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake
Proximity of train station to get downtown
Very pleasant service. Atmosphere in room was not great, it was very large.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
Everything. Especially the restaurant.
food, services and transport links.
comfortable,modern,very good breakfast
Very near Airport location and free car park There is no free internet
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Close to the Airport. No air-condition.
All great! Free shuttle from airport. -
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
THE SHOWER WAS GREAT. GROCERY, BAKERY, RESTAURANTS, AND TRAIN WITHIN A SHORT WALK. NICE TOUCH WITH THE WELCOME TEA AND SHUTTLE SERVICE. BEDS WERE A BIT HARD,
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
Location, and ease of early-morning access to Zurich airport.
Close to Zurich Kloten Airport. Next to flight path of planes.
Pleasant people. Nice restaurent. Easy to-and-from airport.
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
Easy to find. Staff was fantastic. Big parking garage. Close to Constance, Germany.
Friendly welcome, excellent professional and genuine staff, very clean hotel, wonderful decor and all facilities very good. Superb location.
Clean, good enviroment & designe,
The beds are comfortable. The room is large. You can to get into the hotel just with card, but no staff at all in the hotel!!! If you forget you card no chance to come in. No staff during the day and not at night. The location is directly on the main busy road and nothing around! The restorant in hotel was close and near you have just bar that open in the evening and noisy. I hardly not recomend this hotel.
Room location of the room, construction area, no view
When I had a problem with my shower theowner was happy to rectify it right away and upgrade my room.
The jacuzzi bath and the large number of pillows in the room. The room was big There was no room service and the restaurant seemed slow and dead